Thrasher Foundation Repair - Wichita

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They were great to work with from the receptionists who took my calls, to the salesman (Paul) who came to the house to check things out and then multiple times when the work was being done to check on things, to the workers who worked for 3 days in the coldest weather we'd had all year to get the job done right. 
They thoroughly inspected my house, used a laser to determine where the house was settling and by how much, drew up a plan in their engineering department, gave me an estimate, and did what they said they'd do when they said they'd do it.
Whenever they came in the house, they took their boots off to keep the carpets clean.  They were always courteous.  They didn't leave any messes.  They were completely friendly and professional.  If there was a problem, I'd tell you.
I hate it that I had to have foundation work done.  It's expensive.  But I had three other companies come and give me bids, and none were even close to being as thorough as Kansas Basement.  In fact, one company took about five minutes to look at my house and gave me a bid to put in 7 piers for $11,500. 
So I went with the most highly reviewed company and got more piers for less money.  And it comes with a 25 year transferable warranty.  And they take payment on a 6 month same as cash arrangement, which is a big help for my family.
I have no complaints at all.  Oh, and when they lifted the wall that was falling out, it went back to its original location and fixed the interior issues that were caused by the wall rotating outward.  I'm very happy with their work.

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Workers updated me throughout the day and answered my questions thoroughly. Highly recommend.

We signed a contract for "Kansas Basement" to repair our foundation. The estimated time was for the work to take five to six days.
The crew showed up on Monday morning and proceeded to dig 28 holes and install the lifting rods. The job took five days to complete. The work required cutting and replacing cement in some places and dogging below the base of the foundation in every hole..
The job required the crew to break out some cement that had been put in place by someone's attempt to stabilize the foundation in the past. This created an additional expense that was stated in the original contract. The expense was reasonable for the work the crew had to perform.
Everyone on the crew was a pleasure to work with. They were willing to explain what was being done or what was going to be done.
This is long term repair. At this time there are no signs of any problems and I truly do not expect to see any down the road.
There is a long term warranty on the work done should any problems arise.
This company has been in business quite a while and I suspect they will for a long time to come with the quality of work they give.

This repair fixed a leakage issue that created a catastrophic basement leak. It was done well and in a reasonable time frame.

my experience was very good, they were on time and on budget. they did finish the job early which i was happy about.  They did exactly what they said they were going to do.  also there product comes with a 25 year transferable warranty.

They arrived at 8:30 on time and went straight to work  until 5:00 taking 30 minutes for lunch.  Worked hard and finished in 2 days.

They did an excellent job.

Competent, professional, quality repair job; no short-cuts or poor quality materials used; very clear communication and punctuality.
Repairs to our crawl space included new beams, piers, jacks, and blocks; laser-leveled. Everything was done when and as promised. Extremely happy with the entire experience and outcome. Cracks in drywall closed as promised, and doors all operated without sticking. The repairs exceeded our expectations.

One worker showed up a day early; that was ok, they contacted me.  The job was finished the next working day by 5:30.  Holes were dug around the foundation with a small backhoe.  This caused some small ruts in the yard but that is to be expected.  When the piers were set and the foundation jacked up the dirt was replaced.  The dirt was power packed as it was replaced.  They did their best to replace my landscaping wall as it was but that is a tough chore.  Each employee introduced theirself to me and shook my hand.  Everyone was friendly and willing to answer all questions I asked.  Overall it was a good experience.

The agent that was there to give me an estimate explained what the problem was, how it had occured and what needed to be done to correct the current problem and prevent problems in the future.  Though he spoke to me of potential problems related to this, he never attempted to do more than what was needed to fix the leak.  To repair the leak, sheetrock was cut out above the stairway landing and a section of 2x4 removed.  The actual repairman was prompt and professional.  He explained the process of repairing the leak and, I was warned that they would not replace the dry wall which was ok with me.  There was no more water in the crawl space and I was satisfied with this solution.

They had to come in twice to do the job. But, they recommended some other person because they couldn't fix the leak. They sent in a handyman to do the job. My overall experience with them was excellent.

I contacted the company and was given a date for an estimate. They were behind due to lots of jobs. They set a date and was on time and gave the whole house a good look. I was given a estimate that they guaranteed to not exceed and was through. I agreed with the estimate and was told I would be placed on a list that was about 2 months long. Aftr a week they called and asked if I minded them working on the weekend and they could get me in sooner. This was perfect for me. They arrived and dug holes on one day and finished the next day. I paid the original estimate amount and was given a packet with the guarantee. Completely satisfied!

They were pretty good. They sent a guy to check out the crack. We talked about the issue and showed him the crack that needed to be fixed. He told me about what he would do and it was pretty simple.

The representative seemed very knowledgeable during the estimate process; he provided multiple solutions. We chose the more expensive one because it had a 20 year gaurantee and seemed more structurally sound. They were prompt and finished the work in less time than they said it would take. My only concern is that they left a pile of dirt in the back yard from where they dug. I've learned that the dirt would not be appropriate for the landscaping they recommended and that they should have removed it.
They did recommend landscaping on the other side of our house where the basement leaks during heavy rains; they could have simply charged us more money for a more expensive solution instead of referring us to services to have the yarn re-graded.

Due to the severe drought in south central KS this year, the front half of our home had settled enough to cause cracks in the drywall, doors not closing properly, etc.  After one call to KS Basement & Foundation, Mike Demel arrived at my house with 24 hrs.  He was courteous and professional and explained everything that was going on with our foundation due to the drought and other factors.  Within 2 days he sent me a detailed proposal/estimate of the work involved.  The crew arrived as scheduled and were able to complete the job in only 3 days.  The installation crew were very friendly and professional and were able to answer all my questions as the work progressed.  Very nice job by the entirethe entire company.  Thank you.

Great

It was really good although I may not know for awhile if the leaking is stopped. There was some water spraying out of the sub-pump and they sent someone out very quickly to fix that.

This was a very stressful situation-we were having water problems, a ceiling that was partially caving in due to the wall pushing so far in and large cracks in the drywall. Dave (the salesman) came out and was so calm and professional-we felt immediately at ease. Once the crew arrived that feeling continued-they had some challenges and met every one with a professional demeanor. We are impressed with Kansas Basement and would recommend them to anyone having problems with basement and foundation issues.

NO PROBLEMS WHATSOEVER.

Outstanding work! A++. Part of their company DVD that is given out on sales calls was filmed at my home. The company was very professional.

The initial survey was thorough. The work was done great and in a prompt manner. The office staff was great.