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The Maids of Wichita
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
PLEASE NOTE: We are currently unable to service the El Dorado area. We are The Maids - a ridiculously thorough house cleaning service in Wichita. We like to think of ourselves as professional connoisseurs of clean. And we're committed to giving you the best clean imaginable. We set ourselves apart by cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified. We use our own products and supplies, like our specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Our cleaning products are environmentally safe so we can ensure they won't leave behind harsh odors or cause damage. We clean the smallest of details, like doorknobs, light switches, phone receivers, remote controls and appliance handles, because we know where germs try to hide. We also clean kitchen and bathroom floors on hands and knees, the only right way to do it. And all of our home cleaning services in Wichita are backed by a 100% satisfaction guarantee. Additional DBA - The Maids.
Business highlights
30 years of experience
Services we offer
Residential cleaning of house, apartment, carpet, chandelier, draperies., garage, kitchen cabinet, light, mattresses, move-in / move-out, oven, refrigerator, tile & wood floor, wall, windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.625 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 20% | ||
| 4% | ||
| 4% | ||
| 0% |
Showing 1-25 of 25 reviews
Teresa O.
Sep 2023
It went very well even though we have electrical and water issues.
Janice B.
Aug 2023
went very good and very pleased with the service
Response from The Maids of Wichita
"[Member Name Removed], Thank you for your feedback. The team was pleased that everything went smoothly."
Christopher M.
Aug 2022
Wonderful! The crew was very pleasant and their attention to detail was impeccable. Highly recommended!
Julie S.
Aug 2022
It went great we have been using them for nine years already. We enjoy using their services
Ashley J.
Aug 2022
It's perfect, they do an amazing job.
Nancy P.
Nov 2019
They were very efficient, they can straighten out and clean the whole house in a couple of hours. My Hardwood floor looks beautiful.
Sarah R.
Nov 2015
unknown
Terry S.
Aug 2014
It went well, there were only a couple of small things I noted a couple of days after they left.
Deborah F.
Jan 2014
Enough people, but not sure if they were talking to each other to know who had done what. Not a bad job just not as thorough as I would have liked. Might try another service next to compare.
Erica S.
Oct 2013
I asked for a deep clean for my newly rented home of just under 1500 sq ft. I was told by Vicky that they had the best deep clean service in town. Prior to their visit, I was told that they would clean base boards, vents, cabinets(inside and out), refrigerator, dust, plus all the "normal" cleaning that's to be expected(such as floors, toilets, showers, windows, etc). I was really excited to have this done, and thought it was the perfect time since the house was completely empty. Absolutely none of my furniture was in the house because we are moving from out of state and my belongings haven't arrived yet. I was aware in advance of the steep prices($150 for the first hour, and $140 for each additional hour), but I was fine with it because it was going to be a DEEP clean.
Well, when the day came, a team of 6 women showed up( I was told that only 4 women would arrive). I thought, "great! I'm going to get my money's worth and have it done a little faster with the extra help." Because I had no furniture in the house, I had nothing better to do than to watch what these ladies clean. I was very displeased to see that not one of them touched the base boards. No one opened the hall closets. The outside of the kitchen cabinets were wiped down, but the insides were left untouched. I know that they didn't touch the top of the cabinets where all of the dust collects. When I asked to have the cabinets in the bathrooms wiped, they all stood there talking to each other to see who would do the job...at this point there were 9 women were there(3 other women arrived about 45 minutes into the cleaning). Really?
I was also told via email that Vicky would stop by during their cleaning to check in and explain to me that their services were affordable for long term use. She never showed up nor did I receive a follow up email or call from her. I'm not that disappointed.
They were at my house for just over an hour. I wouldn't call it a deep clean at all. Just a quick wipe down. The total job cost me $208(that's with the $20 coupon I had from Angie's list). Not worth it in my opinion. I will be using some else in the future.
Well, when the day came, a team of 6 women showed up( I was told that only 4 women would arrive). I thought, "great! I'm going to get my money's worth and have it done a little faster with the extra help." Because I had no furniture in the house, I had nothing better to do than to watch what these ladies clean. I was very displeased to see that not one of them touched the base boards. No one opened the hall closets. The outside of the kitchen cabinets were wiped down, but the insides were left untouched. I know that they didn't touch the top of the cabinets where all of the dust collects. When I asked to have the cabinets in the bathrooms wiped, they all stood there talking to each other to see who would do the job...at this point there were 9 women were there(3 other women arrived about 45 minutes into the cleaning). Really?
I was also told via email that Vicky would stop by during their cleaning to check in and explain to me that their services were affordable for long term use. She never showed up nor did I receive a follow up email or call from her. I'm not that disappointed.
They were at my house for just over an hour. I wouldn't call it a deep clean at all. Just a quick wipe down. The total job cost me $208(that's with the $20 coupon I had from Angie's list). Not worth it in my opinion. I will be using some else in the future.
Jim B.
Sep 2013
They did a very thorough job. There were some minor things that they could have improved on. Their communication could improve while they are in the house cleaning. I wish they would have made more of a connection to me. Overall, it was good though.
Jessica S.
Aug 2013
The group of 4 ladies that cleaned my home were very professional and friendly. They were prompt and did a great job of cleaning all of the other spots other cleaners have missed in the past. I highly recommend The Maids of Wichita!
Sandy M.
Jun 2013
The Maids of Wichita, The Maids were absolutely wonderful, there were thorough they were efficient, they were on time, they were good communicators. I would highly recommend them and I will use them again.
Candace C.
Mar 2013
Very good service overall.
M C.
Feb 2013
They did better the second time.
Audrey U.
Jan 2013
There were two cleaners. They arrived promptly and did a good job. Would use them again.
TA M.
Jan 2013
They came out to do the house. I just bought my house and asked the lady to do a complete cleaning of my whole house including closets. They came out to do the vacuuming and to clean cabinets. They did not clean the closets though. I had called them to let them know what was left out. The owner was able to correct this and redid the whole house and closets for me. I was happy with the end results.
Crystal M.
Jan 2013
Wonderful cleaning team of women, couldn't say enough to describe how
wonderful these ladies are. The company itself (locally) amazing staff,
quick responses, follow-up and attempt to resolve any dissatisfaction
with their clients. Unfortunately their pricing, duration of cleaning
service with 6-person team (provided our small duplex's square footage)
overrides any future service. Pricing was outrageous, the attempt to
rectify was wonderful but still things/areas promised to be cleaned
& disinfected were neglected and left us with unsatisfactory
results.
wonderful these ladies are. The company itself (locally) amazing staff,
quick responses, follow-up and attempt to resolve any dissatisfaction
with their clients. Unfortunately their pricing, duration of cleaning
service with 6-person team (provided our small duplex's square footage)
overrides any future service. Pricing was outrageous, the attempt to
rectify was wonderful but still things/areas promised to be cleaned
& disinfected were neglected and left us with unsatisfactory
results.
Renae B.
Jul 2012
Very well.
Jane D.
Jun 2012
Vicki and the crew chief visited our house to determine what needed to be done. We decided to start with a deep clean and then if all went well, move on to regular every other week cleanings. The deep clean was $435 (our house is 3600 sq ft); the regular cleans are $196. Might be a bit high, but I'm satisfied.
Lori H.
Mar 2012
They were supposed to arrive at 3:00 - they showed up at 4:00. They were a person short, and I had let them know that I had a budget they couldn't go over, and I told them as well that I wanted them to focus on my main floor and go downstairs if they had time. The first place they went was downstairs.They were there for almost 2 hours, and when they left I realized they didn't do a very good job at all.
1. They didn't spray and wipe down the windows.
2. They didn't dust everything.
3. They didn't get all the "yuck" off the stove.
4. They "vacuumed the air vents" but barely went over them.
5. They didn't wipe down everything in the bathrooms and after they left there was still an "orange ring" around the toilets at the floor.
6. They didn't clean the linoleum. My mom came in with cleaner afterwards and was able to make a HUGE difference in the hard surface flooring with little effort.
7. I had to remind them they needed to stop. I had told them they had an hour and a half, and I had to track the team leader down at an hour and 37 minutes because they weren't paying attention to the time. Even then, she told me they'd have to charge the hour and 45 minutes because they'd already gone past the time.
A side note... I had the carpet cleaned professionally before they got there, and they didn't even have to clean a fridge (there wasn't one there yet!) They were also told they didn't need to spend any time on the walls because they were getting ready to be painted. 3 people worked for almost 2 hours on 1300 square feet, NOT including floors and walls - and they couldn't get everything done? I find that hard to believe.
I called the office to complain about the job they did, and I got a bunch of excuses. Because they'd not even made it to my master bathroom when they were there, she offered to have them come out and clean the bathroom at no additional cost. Free cleaning? Yeah, okay.
My mom's out there painting and let the girl in. She proceeded to spend an hour and a half on the bathroom. My mom said she stopped and was talking on the phone several times, and when she was finally done, an inspection of the bathroom showed mediocre work. The "orange ring" was still on the floor and another inside the toilet, the shower bar hadn't even been wiped down, nor had the towel bar. She cleaned the tub, the mirror, the sink, and the toilet (sort of). THAT took her an hour and a half.
I will NEVER use these people again. I could have saved a ton of money and just had someone else do it.
1. They didn't spray and wipe down the windows.
2. They didn't dust everything.
3. They didn't get all the "yuck" off the stove.
4. They "vacuumed the air vents" but barely went over them.
5. They didn't wipe down everything in the bathrooms and after they left there was still an "orange ring" around the toilets at the floor.
6. They didn't clean the linoleum. My mom came in with cleaner afterwards and was able to make a HUGE difference in the hard surface flooring with little effort.
7. I had to remind them they needed to stop. I had told them they had an hour and a half, and I had to track the team leader down at an hour and 37 minutes because they weren't paying attention to the time. Even then, she told me they'd have to charge the hour and 45 minutes because they'd already gone past the time.
A side note... I had the carpet cleaned professionally before they got there, and they didn't even have to clean a fridge (there wasn't one there yet!) They were also told they didn't need to spend any time on the walls because they were getting ready to be painted. 3 people worked for almost 2 hours on 1300 square feet, NOT including floors and walls - and they couldn't get everything done? I find that hard to believe.
I called the office to complain about the job they did, and I got a bunch of excuses. Because they'd not even made it to my master bathroom when they were there, she offered to have them come out and clean the bathroom at no additional cost. Free cleaning? Yeah, okay.
My mom's out there painting and let the girl in. She proceeded to spend an hour and a half on the bathroom. My mom said she stopped and was talking on the phone several times, and when she was finally done, an inspection of the bathroom showed mediocre work. The "orange ring" was still on the floor and another inside the toilet, the shower bar hadn't even been wiped down, nor had the towel bar. She cleaned the tub, the mirror, the sink, and the toilet (sort of). THAT took her an hour and a half.
I will NEVER use these people again. I could have saved a ton of money and just had someone else do it.
Response from The Maids of Wichita
"The member was very correct in her statement that the previous owners had not kept good care of the house. She wanted some help in cleaning certain areas of the house before it was painted and before they moved in. It was our understanding that she wanted the bathrooms (one which is located in the basement) cleaned first and the woodwork hand wiped including the inside of the cupboards in bathrooms and kitchen. She also wanted the oven cleaned. The previous owners had not cleaned their house for a very long time. There was so much soap scum and mold build up in the bathrooms that razor blades had to be used on the tubs to scrape the build up off. The floors were stained and in very poor shape. The oven was also in very bad shape along with the top of the stove. The individual cleaning the kitchen allowed the oven cleaner to sit and work as long as she could before she started cleaning. Due to the time constraints imposed by the member, the oven cleaner could not soak as long as possible to work on the build-up inside the oven. The insides of the basement bathroom, upstairs bathroom and kitchen cupboards were cleaned. The linoleum floors were vacuumed, but not all the them were able to be mopped due to time contstraints. The member wanted to hold the price of the clean at $220, which is one hour and 30 minutes for a four person team. Since there were three people on the team, the cleaning fee was prorated at the rate for a three person team. The one hour and 45 minutes that the team was there cleaning was charged at the prorated fee of $192. The team stayed within the member's budget requirements as requested. When the office was contacted about the dissatisfication of the amount of work accomplished by the team and the concern that the master bathroom had not be cleaned, an offer to clean the master bathroom at no cost to the member was made. She accepted the offer and a time convenient for the member and her mother was arranged. The field manager arrived at the house at the appointed time and did clean the master bathroom. The master bathroom also was in very poor condition from the previous homeowner's lack of cleaning and abuse of their property. Once again a razor blade had to be used to scrape a large amount of soap scum and mold build-up on the bathroom fixtures. The member received this cleaning at no charge to her. When a house has not been maintained and cleaned properly it can take more than one cleaning to remove the months and years of abuse and lack of maintenance. We sympathize with the member that the previous owners had very little pride or motivation to maintain their house. When the team has a time restriction, we can only clean to that time restriction. This house, through no fault's of the member, was in bad shape and required extra time that the team was not allowed. We can clean things, but we cannot make them look new after they have been abused and stained from lack of maintenance. It is quite apparent that the member has pride in her new home and will maintain it and take much better care of it than the previous owners. The member will make the house a home. We wish her many happy times and memories in her new home."
Katrina K.
Jan 2012
I used them monthly and it's a great service. I will be using them again in the future.
.Kim H.
Jan 2012
Great!
Renae B.
Jan 2012
It was so great, I have been ill, and unable to clean my home and they did just great.
Audrey U.
Oct 2011
We received a return call from our inquiry the next day. They were very cooperative in scheduling according to our needs. Four cleaners were on time (even early) and finished within the time they estimated. It was a very good experience as they did all we discussed and more. We would use them again.
Licensing
State Contractor License Requirements
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FAQ
The Maids of Wichita is currently rated 4.6 overall out of 5.
The Maids of Wichita accepts the following forms of payment: CreditCard
Yes, The Maids of Wichita offers free project estimates.
No, The Maids of Wichita does not offer eco-friendly accreditations.
No, The Maids of Wichita does not offer a senior discount.
No, The Maids of Wichita does not offer emergency services.
No, The Maids of Wichita does not offer warranties.