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The Best Home Guys
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Why would you ever hire a handyman when you can hire a craftsman instead? With The Best Home Guys, you will experience service beyond belief from our ILX Certified Craftsmen are all employees, not sub-contractors. Your appointment will be scheduled at a specific time, not a time range. Phil is a Certified Aging-in-Place Specialist and can help you our your parents enjoy living at home safely. Our satisfied clients like that we listen and provide the professional service you deserve. You can trust The Best Home Guys.
Business highlights
20 years of experience
Services we offer
Aging in Place, Bathroom remodel, bath tile, bathtub, caulking, custom closet design, custom storage, door install, door repair, drywall, faucet repair, floor tile, grouting, handyman, home modifications, home repair, maintenance, ramp rental, replace ceiling fan, roll in shower, roll out shelves, sheet rock, siding repair, slide out shelves, tile install, tile repair, toilet install, tub to shower, vanity install, walk in tub, wall tile, weatherization
Accepted Payment Methods
- CreditCard
Reviews
4.8213 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1-25 of 213 reviews
Cassidy F.
Mar 2019
It was great. On time, knowledgeable. Within our budgets.
Response from The Best Home Guys
"Thank you for sharing the great experience you had with us in your bathroom remodel. It was a pleasure to work with you."
Mina M.
Nov 2018
Everything was completed timely and to my satisfaction. I have used them several times over the years for different projects and have always been treated fairly and the projects completed as requested.
Response from The Best Home Guys
"We appreciate your continued trust with us!"
Mina M.
Nov 2017
Job completed to my total satisfaction. Service tech made a recommendation of something called "Gutter Stuff" which fits into the gutters to prevent accumulation of leaves, twigs, etc. I purchased the items myself which saved me money and they came back out a week later to install them. Very pleased with their services, have used them several times for various home projects. Always responsive, prices are fair for services provided.
Response from The Best Home Guys
"We love hearing that we were able to save you money & that your project was completed to your total satisfaction! Our goal is to make your life simpler by taking care of your home maintenance and/or home repair needs. Thank you for taking the time to share your experience; we will pass along your kind words to the craftsman who completed your project."
Margaret W.
Aug 2017
It was great. He got it done really quick. He cleaned up his mess, I didn't have to clean up anything. He was very knowledgeable, I didn't have to do anything.
Response from The Best Home Guys
"So happy to know our craftsman was able to take care of your projects quickly and to your satisfaction! Thank you for trusting us with your home projects."
Kim M.
Jul 2017
They cancelled on day they were scheduled to come out. Rescheduled and didn't bring everything that was needed to finish project. Stain does not match existing doors and closets and the door wasn't polyurethaned so felt like sandpaper. They fixed most of the problems. Took about 3 weeks from start to finish.
Response from The Best Home Guys
"Canceling on the first day of a project and showing up for a project without all the required tools is unacceptable! I am so sorry for the delay this created in completing your project. The craftsman who started your project is no longer an employee. Thank you for allowing us to send one of our Senior Craftsmen to fix the problems - if there are still items that need fixing, please give us a call."
Nital P.
Jul 2017
Quality was good.
Response from The Best Home Guys
"Thanks [Member Name Removed] for letting us help with your home projects!"
Brad E.
Jul 2017
Great guy to work with and good company. For all those projects you never got to - or as in my case cant do well in the first place - these guys are the way to go.
Response from The Best Home Guys
"Thank you for continuing to trust us with your home projects; we're here to take care of the home repairs you can't do, won't do and don't have time to do!"
Richard L.
Jul 2017
First of all, I want to say that the quality of the work by the craftsman was top notch. He paid attention to detail and asked for our input on any concerns. Saying this, there were multiple problems with the overall service. First, they under estimated the time required to finish the job. When the last day scheduled came up and it was not even close to being finished, I was informed that they had other jobs scheduled and would come back in a week or so to finish. Needless to say I was not happy and told the owner he needed to finish my contracted job before starting a new job. That did not happen. So instead, he sent his craftsman the following two weekends to finish the job. There is nothing better than using your weekend time off to watch a craftsman do work that should of been done earlier. Then the bill came, because of the extra time required, though no new additions were done to the original estimate, it was 50% higher than the highest estimate. We had use then once before and had no problems. Because of the poor service, we canceled a future 16,000 dollar remodeling job of our master bathroom we had scheduled.
Response from The Best Home Guys
"I am glad to know you felt the quality of the work was 'top notch'. I truly understand and share your frustration in the scheduling required to complete your projects. I'm sorry the additional time needed for your projects was not documented properly. We have made changes to keep anything like this from happening again. Thank you for your feedback."
Cecilia D.
Jun 2017
They got the doors fixed that weren't working properly, and I was happy with it. It took a day to complete the work.
Response from The Best Home Guys
"Thank you for taking the time to share your experience. We work hard to make sure our client's are happy and satisfied with our craftsmanship- happy to know you are happy!"
Sheryl H.
Jun 2017
They did fine. They were prompt, and the repair man explained to me what he was doing and why. I was disappointed that they don't offer a senior discount.
Response from The Best Home Guys
"We do offer a senior discount and I show you've received it! I'm sorry it wasn't more clearly listed and made known to you. When our craftsman is there tomorrow have him show you where he applies your discount. Thank you for continuing to trust us with your home projects!"
Janet H.
May 2017
I gave them a C overall because it took them twice as long to do the job as it should have.
Response from The Best Home Guys
"We greatly appreciate your time and feedback, thank you for allowing Best Home Guys to help with your project!"
Gail M.
May 2017
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Response from The Best Home Guys
"Thank you for sharing your experience. Glad we were able to help you out in 2014 - let us know if we can help with any of your other home projects!"
Mina M.
Apr 2017
Got same-day estimate in a professional manner. Work was completed by the end of the week, just as I had asked for. He anchored the problem areas with ratchet straps I had on hand to keep it in place until they were able to complete the work, which I appreciated. Final bill was actually less than the estimate, which was an added bonus. I was not home at the time the work was done; however, I am completely satisfied with the end result. Would recommend them to anyone, pricing was fair and I appreciated the quick service.
Response from The Best Home Guys
"[Member Name Removed], Thank you for the feedback. We look forward to working with you again in the future."
Jane K.
Jan 2017
Another time, they fixed our sliding door, the lock on it. I thought it was pricey. We got an estimate for painting our bathroom which was not very large. It was like a thousand dollars so there's no way that we'd have them back to do that.
Response from The Best Home Guys
"We appreciate your honest perspective and look forward to helping you again."
Janell P.
Oct 2016
Ed with The Best Home Guys did an excellent and professional job and was always courteous to work with and making sure that all work was cleaned up and vacuumed everyday work was performed. Upon removal of patio door, he discovered extensive termite damage and did a superb job of removing damage and replacing all support and siding that was necessary. I am very happy with his work with installing cabinets and flooring.
Response from The Best Home Guys
"Thanks for sharing [Member Name Removed], I will be sure to let Ed know how happy you are with his work!"
Denise I.
Oct 2016
We were selling our home and needed some quick repairs done on our sliding glass door, some linoleum and an exterior soffit. Best Home, who we had used several times before, fit us in their schedule, came out two days later and fixed everything. Serviceman called to say when he would be at the house, was on time, worked efficiently and left the spaces spotless. What were could you ask for?
Response from The Best Home Guys
"Thank you for sharing your experience and continuing to trust us with your home projects!"
Russell W.
Jun 2016
Showed up on time, gave a fair cost estimate with a high and low range. I stayed around and assisted and it turned out quite a bit cheaper than expected. While John, the technician, worked on removing the old door, I went to Lowes and bought a new door, nails, and shims. John was very knowledgable and did a great job. They advertise that the customer can help out on the job and John didn't mind a bit. I would definitely recommend them and will use them again as I often have small jobs on the apartments that I own.
Response from The Best Home Guys
"We love it when clients work with craftsmen on their projects! Thanks for allowing us to help :)"
Ryan L.
Jun 2016
I will NEVER use them again or recommend them. The problems started on the first day when the worker JD showed up more than 2 hours late. The drywall wasn't ready and didn't arrive till about 3 that day. He was constantly late every day but always had an excuse for it (from dead batteries to company meetings). The worker was slow and inexperienced and got further and further behind and had to bring on additional help. The day of the deadline, Friday April 22nd,they still haven't even hung all the ceiling panels. I call the owner Phil Davis and after negotiations he was willing to cut the price to about $5000 and the deadline was extended to the next Wed April 27th. They brought 2 more helpers for a total of 3 workers there each day. That deadline came and they were still doing first coat in places. They continued to work on it till next Friday April 29th. They still weren't done as majority of the walls were only level 2 finish quality. The textured ceiling was also done poorly. The spray is inconsistent and you can easily see the tape lines even after paint. So of course it wasn't paint ready. I talked to the owner again and he acknowledged that the work was sub par. He was willing to come down in price to $4000 and we part ways. The redeeming feature is that for everyone involved they all were apologetic and polite.
Response from The Best Home Guys
"I'm so sorry your first experience with us was not a positive one. We put our trust in the wrong person to complete your project and I'm sorry we failed. Your experience caused us to reevaluate the way we schedule and take on large projects so this will not happen again. We pride ourselves on integrity and quality and are committed to providing our clients with the highest level of service. There is a credit on your account, if you feel so obliged, we'd like to get the chance to earn your trust back."
Edd F.
May 2016
I have a mixed review because they sent out somebody who was totally inexperienced. The minute he asked if I had some wiring, I should've seen him out. He didn't even know what he was doing. I was rather irate so I called them up. They sent somebody out that did know what he was doing and they were very fair about it. The first guy must have spent a 6 hour job and the next guy spent 5 hours correcting the mistakes the first guy made. They spent a lot of hours here but they only charged me for 2 hours. I was very happy with that. I think they are a good company. I was satisfied with what they did for me. They've got confident people doing their work and when you tell them about guys whose work you're not happy with, they will do their best to correct it.
Response from The Best Home Guys
"Thank you Mr. [Member Name Removed] for trusting us with your home projects! We made a mistake sending the first craftsman out to you, we trust our craftsmen to speak up if they feel a project is out of their scope-unfortunately he did not, but we were able to fix our mistake once you brought it to our attention. Like you said we stand behind are work and if you're not satisfied we do our best to make it right."
Constance W.
Mar 2016
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April A.
Mar 2016
unknown
Response from The Best Home Guys
"Sorry for our inability to perform your carpet repair. Instead of telling you to call someone else, we should have provided you with the name of another company we trust to perform the work. Thank you for sharing your experience with other members. I look forward to improving your service experience with your next project."
David W.
Mar 2016
unknown
Vicki V.
Jan 2016
unknown
Edd F.
Dec 2015
unknown
Response from The Best Home Guys
"Sorry for the initial experience you had. Thank you very much for giving us the opportunity to correct it. We are capable of making mistakes and more importantly we acknowledge the mistake and will do everything we can to make it right. Unfortunately we sometimes learn best from our mistakes rather than our successes. Thank you for your patience and trusting us to correct our error."
Christine K.
Dec 2015
unknown
Response from The Best Home Guys
"I appreciate your trust and confidence in having us complete your various projects. Thank you for sharing your experience."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Best Home Guys is currently rated 4.8 overall out of 5.
The Best Home Guys accepts the following forms of payment: CreditCard
No, The Best Home Guys does not offer free project estimates.
No, The Best Home Guys does not offer eco-friendly accreditations.
No, The Best Home Guys does not offer a senior discount.
No, The Best Home Guys does not offer emergency services.
No, The Best Home Guys does not offer warranties.