Rhoden Roofing, LLC

I regret choosing Rhodes Roofing. The roof may be fine, but the experience was frustrating and disrespectful from start to finish. Communication was terrible. After signing the contract in December, I didn’t hear from the project manager, Chris Johns, once—not until the roof was finally installed in February. Every time I called the office, they said Chris would call me back. He never did. I should have known from the beginning when Chris made an inappropriate comment, telling me I “can’t use the money for a Disney trip.” That was out of line and condescending. Given how dismissive the whole process was, I can’t help but wonder if I wasn’t taken seriously because I’m a woman or a minority. No one explained what to expect, how the installation would work, or even gave me a heads-up before workers arrived at my house. I had to call multiple times just to figure out the next steps. When the crew finally showed up, I wasn’t even notified. To this day, I’m still finding nails in my yard. If you don’t mind being ignored, talked down to, or left guessing at every step, Rhodes Roofing is the company for you. Otherwise, I’d strongly recommend taking business elsewhere!

Everything that was promised in contract was delivered. Erica was extremely helpful and straightforward. Workers showed up on the day/time scheduled and work was completed in a timely manner. Everyone was extremely professional. Site cleaned every day. We would hire them again and they have our highest recommendation.

The work program and process was carefully explained in a one-hour long meeting. Concerns were sensitively addressed. There was never any pressure, or sense of urgency expressed. Dates that were convenient to us were accommodated. Dave was always available to discuss matters as they arose. Professional, courteous and succinct in explanations.

Scheduled a time and date for a quote, they didn't show up, then claimed I cancelled the appointment.

Brett was very professional and walked us through all the necessary steps with our insurance company. He followed up with us during our roof replacement and with our insurance company. We would not only use Rhoden roofing again, but also recommend them to everyone as well.

Job well done. Would recommend to others. Pricing was fair and in line with other quotes, although service and interest in doing the job was way above others contacted. Personally, wouldn't recommend always using the "cheap" guy.

The roof work was done by one crew and gutter by another. Both crews were courteous, on-time, worked quickly & efficiently. The gutter crew as delayed because the supply house was out and their order delayed but they were very good at communicating with us.

It was great. Very professional, on time and great follow up.

Rhoden Roofing came to my attention through the recommendation of a friend whom had Rhoden replace his roof. Although there are a number of quality roofing companies to choose from and the bids are similar in cost and value, I choose Rhoden Roofing because Brett went the extra mile to explain in detail what was going to be done, why it was going to be done, why it was being done and when the job would be completed. The crew was timely, efficient and competent. The work was performed as promised and when the job was completed there was no debris and the house. The yard was left spotless. I would not hesitate to recommend Rhoden Roofing to anyone.

Start to finish was quick, easy job. John Rhoden & his crew are immaculate and I strongly recommend using them.

Great help, work well with my insurance adjuster, had a outstanding crew, very professional and well experienced! Always cleaned up every day before they left and were on time ready to work!

Estimator called when he was on his way and was very curtous & timely. Service was done on time & cleaned up after they were done.

It went great. Called them for an estimate on our leaky tile roof. Brett came out quickly to make the inspection and estimate and showed us the problems. The were there to do the work quickly. The crew worked efficiently and hard to get the work done. They cleaned up all debris. A very good experience. No complaints at all.

Repairs were performed on the date as stated and was completed within an hour.

Showed up on time. Seemed to have done a good job but time will tell.

It was a long process but it went pretty smoothly.

Helped with insurance. Top quality work.

Keith Ludwig was great. He made sure all the work was done correctly. All the employees were professional and helpful.

Project manager Nick Hocrell was great from beginning of process to end, professional and courteous.

Fantastic. My job recommended this company to family and friends.

John with Rhoden overseen workers. Very day he too care overseeing the contractors that did the windows & there works. Very pleased with the work they all did, very clean left no messes. No bad language but worker & they had good appearances.

They came out to estimate job. Within a work got estimate & within another work it was scheduled. Very fast & professional. took pics to show me roof details.

Excellent. Keith and his team were on time, did what was expected and no problems what so ever. Very pleased. Keith was super!

Waited for good weather to start, got roof on quickly with good quality, kept approved of progress, Brett & Ashley were great!

Well; contractors quick, friendly and professional; I will use them again in the future