Noel Masonry and Concrete LLC

BAD!! In 2022, Noel was contracted to remove/replace sidewalks around garage and remove/replace porch. He estimated 5-7 days to complete. Start date was delayed. Had difficulty contacting by phone, text or email. Sidewalk and Porch were removed. Things stopped. Days later some more work done. Delays with NO communication from Noel. Finally, on a Sunday, concrete was poured without proper preparation; poured on sand, no gravel, concrete used to fill deep hole. We notified Noel he was fired! He offered to settle for a lower final payment and give us a 5 year warranty on the work IF WE WOULD NOT GIVE HIM NEGATIVE REVIEWS. In August 29, 2022 we called him to remind him of his 5 year warranty and to check the cracked concrete. He came by (when we were not home ) and on August 31, 2022, agreed to replace 2 sections. He noted he was 4-6 weeks out to schedule. It is now 2003 and we have not heard from him. I wish there was a ZERO rating for this company.

Do not recommend. They had quoted a job to do a sidewalk for me and the check was already written out to them due to it being part of the home sale. I made the mistake of telling them this. This company blew off my job roughly 6 times (I lost count). The owner of the company did not communicate. He wouldn't tell me that they couldn't do the job on the promised day and he wouldn't reach out to reschedule, leaving me to ask. After acknowledging I was upset, the owner tried to "make it right" but proceeded to blow the job off 2 more times. I felt disrespected and I did not feel valued as a customer what so ever. I have never posted a complaint about a company before and I'm not the kind that is upset easily, so I would listen to this review. Maybe they felt they just couldn't lose the job because the check was already written, so others may have more luck, but it shows a lot about their values as a company regarding respect towards their customers. I could only the assume by how little they did not care about me as a customer, that they wouldn't care about their quality either so I opted for another company.