Lawn Sprinkler Services
About us
Additional email - [email protected]. Certified Irrigation Contractor Certified Irrigation Designer Backflow Preventer Installer/Tester CL# 5389 24 hr Emergency Shut-Off Service (316)299-8424
Business highlights
Services we offer
Installation and rebuilding Existing Lawn Sprinkler Maintenance, Lawn sprinkler installation & landscape irrigation. Backflow Testing, Repair and Upgrades Lawn Sprinkler Auditing and Conservation Services Irrigation Association Certified Irrigation Designs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 14% |
"Thank you! It is always a please to serve you! Andy"
"Thanks! Andy Owner"
"Thank you! Andy Veatch Owner"
"Thank you! Andy Veatch Oner"
"[Member Name Removed] We are sorry that you are upset. We cannot warranty 23 sprinkler heads that are dug up and eaten by your dogs. We in September we gave you a bid to replace 23 heads that had been eaten for taller models and buried them deeper underground for $350.00 in September. You approved this price and we did the work. You called a month later saying we had not repaired anything. However, your dogs had eaten a bunch more heads by then. We told you then that we could not do any more work until the first bill was paid and reminded you to keep the dogs away from the heads in the backyard. We are not surprised that you had a high water bill if you were running the system and the dogs are eating the heads. We turned your invoice over to collections in February because you would not return our calls to resolve this issue."
"WOW, we were not aware that you were unsatisfied. Yes, the crew did put a valve box in a location that you were not happy with. The Sales Manager immediately had the installation crew move the box when you made him aware that you wanted the box moved. All heads were placed properly as they had been laid out and the crew adhered to the design. At the time we completed the job you told us you were happy and paid the invoice which was exactly the price you agreed upon in our initial bid. We winterized the system for you in October and we have not heard anything about you being dissatisfied, except for this review. I am sorry we did not live up to your expectations and would be very happy to do anything that we can to make sure the sprinkler system we installed for you is operating correctly. Again I am sorry for any missteps on our part. We have a good reputation and do everything within our power to insure that the systems we install are the highest quality."
The second technician showed up closer to the appointed time and also proceeded to get promptly to work. Again, courteous, professional and competent. During the process of excavating the 5 zone manifold the second technician damaged the same fence tine and broke it clear off. (Note: They did give me a discount for the damage.) After about 4 hours of work the 5 zone manifold was replaced and tested. The technician did a good job of cleaning up all the detritus from the job. Replacing the displaced sod could have been better but he did attempt.
The price was very reasonable for the work performed. Aside from the late arrival on the first day and broken fence tine, I was pleased with the service.
I hope this will help someone else in selecting a company for their lawn sprinkler system. Since this happened between 2008 and 2010, things may be different now with this company. I certainly hope so.
"We are sorry for the issues you had with our company. There have been some personnell changes in the offie. I hope we have solved this problem and are very sorry for you bad experience."
Andy came to do the work when it was scheduled. He was very polite and hard working. He did a great job and did everything on the estimate at the cost he quoted. I ended up having a small leak in a pipe under the house the next day, along with one of the valves not shutting off , because my system was so old....not because of any of the work he did. He came back as soon as he could and fixed that problem for me at no extra charge. Everything has been perfect since.
It is wonderful to deal with an honest and scrupulous company such as Lawn Sprinkler Services. Being a single woman, I have come across some companies who take advantage of my situation, but not t his company.
I would recommend them to anyone.
"Thank You for the referral. We enjoyed working for you and hope to see you again!!"
Licensing
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