Kelley & Dawson Service
About us
Trane Comfort Specialist™ Status Not all dealers are the same. Independent Trane Comfort Specialist dealers are offered training to help better meet the clean air needs of your family. Independent dealers who wear the Trane Comfort Specialist badge are of the highest standing and are committed to excellence in every aspect of their business, from installation and service to customer satisfaction and employee training. They must qualify for this status on a yearly basis by meeting Trane's high standards for customer satisfaction and continuing education. Purchase Price is Only Part of the Picture Replacing your home's heating and air conditioning system is a major decision—one you don't want to make based strictly on initial purchase price. It's equally important to assess how much your system is going to cost to operate and maintain year in and year out. Financing, Helping You Get the Best Possible System for Your Money If you don't have ample cash or credit available at the time of purchase, your Trane dealer has some payment options that can help. Once financing is out of the way, your decision will be a lot easier. Installation: Whether you are building a new home or upgrading to a new more efficient heating and cooling system for your present home, Trane has a capacity, efficiency and price that will suit your needs. Our systems include cooling, heating, air cleaners, thermostats and accessories. Maintenance: Before the cooling or heating seasons it is a good idea to have your system checked out by one of our maintenance experts. Small problems can become bigger problems as your system continues to run. Just as your automobile needs regular maintenance so does your air conditioning system. You should clean or replace your air filters each month. Repair: Should you require service on your current home comfort system our skilled technicians have the know-how to diagnose, adjust or repair your system so that you are comfortable all year long. For safety and warranty reasons you should never attempt to service your unit yourself. Highest Standards of Efficiency: With a high efficiency Trane system, rising utility bills and energy costs won’t be as much of a burden. That’s because our heating and cooling systems call on fewer resources when in use, so you save more money. In January 2006, the Department of Energy increased the minimum SEER from 10 to 13. SEER (Seasonal Energy Efficiency Ratio) indicates the efficiencies of different types of equipment. The majority of systems installed before 1992 are 10 SEER or below and will continue to drop in efficiency as the systems age. Not only do Trane systems meet the government standard; in many cases, they exceed it. Higher Efficiency Equals Lower Costs Higher efficiency systems will reduce your energy usage, which can result in lower energy bills, month after month. Many of Trane's high efficiency products meet the ENERGY STAR® guidelines for energy efficiency, which will ensure that you will receive years of trouble-free operation and energy savings. ENERGY STAR is a voluntary awareness, communications and marketing campaign developed by the U.S. Department of Energy, Environmental Protection Agency (EPA), in 1992 to promote energy efficiency.
Business highlights
Services we offer
Products/Services •Free Sales Estimates •24-Hour Emergency Service •Heating •Cooling •Residential •Commercial •Licensed •Bonded •Fully Insured •Locally Owned and Operated •System Design •Installation •Service Contracts •Preventive Maintenance •Radio Dispatched Fleet •Factory Trained Technicians •Service All Makes and Models •Sheet Metal Fabrication •Humidification •Ventilation •Air Purification •Heat Pumps •Gas Air Conditioning •Financing Available
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 92% | ||
| 8% | ||
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"Thank you for your confidence in Kelley & Dawson Service. We appreciate your business."
From beginning to end they were professional! Roger came out to give me a price on service and found several problems with our ductwork and even improved one problem during the estimate! They were not the lowest price but they were not far off and they were the best when it came to offering solutions to our airflow problems in our home that was built in '88. Our compressor was not working right and we went with the variable speed furnace blower. We went with the recommended Trane XB13 compressor outside and they reconnected air ducts to get our bedrooms properly cooled. They were not getting air before!
The work went well, they cleaned up very well, and they got the work done much faster than expected. The results were immediate! The system works well and the only complaint was from our daughter that said that now her room is too cold! ;-) (We suggested closing her vent) It is much quieter and can hardly hear it running. Our master bedroom is no longer 8 degrees warmer than the rest of the house.
I would recommend Kelley and Dawson Service to everyone! They were excellent.
Their price was competitive with the others. Roger, the company owner, was the person who came out and quoted the job. Probably has over 30 years of experience at Kand D. He didn't try to sell me but I felt comfortable in their ability to do the job right, although I also felt comfortable with some of the others too. Installation is fairly straightforward. Although there is some craftsmanship (wiring, sheet metal work, etc.) required, there's not a whole bunch of aesthetic craftsmanship detail that goes into installing A/C equipment, compared to say building a deck, so basically what you want is someone professional and experienced doing the work. They're the largest contractor in Wichita so they know what they're doing.
They installed a 3-ton Trane two-stage 15 Seer A/C unit and an Trane 85 furnace with two-stage blower. There were higher Seer units available but they were incrementally more expensive. The A/C unit will probably operate on the lower setting most of the time. The two-stage furnace blower was necessary to achieve the 15 Seer rating on the A/C unit. A 95 furnace was also available but required ducting to the outside of the house, which would have required a modification. Trane heating and air conditioning equipment is good stuff from what I've read. As good as anything else on the market. I expect I'll get at least 20 years of usage from it, probably 25-30 years.
The city inspector came today to approve the work and when he saw it was Kelley and Dawson he said he was very happy because they were very thorough and did a great job and so his job was made easy. He said the furnace and a/c were good quality and would last me many years.
Roger was very knowledgeable and friendly. His installers were extremely friendly. All in all, a VERY positive experience!
Licensing
State Contractor License Requirements
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