HERB SNOW & SON MAYTAG

I had the necessary part replaced by another appliance repair firm.

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Repairman showed up walked in opened washer said “tub bearing is bad $500-$700 to repair” repairman was very
arrogant handed bill for almost $90. Spent more time writing the in invoice than assessing the washer. I have bought
replacement appliances from them in the past but wont buy or use them again!

They were honest and upfront. They gave all the costs if I wanted any work done.

Please see above.

I had a leak coming from my refrigerator. It as causing my hardwood floors to warp, and water was coming through my basement ceiling. I called late on Friday afternoon and they sent their General Manager to my house right away. He promptly made the repairs and the problem has been solved. I would highly recommend this firm.

Overall my past experience with Maytag has been excellent, but apparently they sold out a few years ago to another company that has cheapened the product. Within the first year the motor on the dishwasher burned out twice, the stove heating element went out and it's power cord shorted out, the freezer wouldn't make ice, the fridge part froze items on the top shelf (resulting in blown up cans of soda pop everywhere), the microwave works okay and the dryer is just okay. The worst offender of them all was the washing machine with the "new" clamshell type agitator. They came out almost weekly to repair it because it wouldn't spin. Several technicians and Maytags customer service phone support all said the same thing: "You must always wash a full load of clothes . . . even if you have to throw in some clean bath towels to help top out the load!" Maytag did offer an extra one years parts and labor warranty of all of my appliances - which was used on almost all of them. I would never recommend Maytag or Herb Snow to anybody but an enemy.

Billy first came out to check the gas valve for the oven. He ended up just tapping it and the oven started heating again. He explained that if the valve were to stick again, it will need to be replaced. He gave an estimate of the cost of the part. About 2 weeks later, the oven quit heating again. I called and gave the model and serial #'s and the part was ordered. Billy called when the part came in and came out the next day to install it. He was a very nice and professional person. The company called to make sure what he did was to my satisfaction. I said yes. I would recommend them to anyone who needs a repair on a major appliance or a new appliance.