They did a lousy job. Window isn't level, left a big sheetrock job for me on the interior and made the replacement window too small so now my blinds won't work!

Had siding installed 2 years ago. Siding looks great, but they reinstalled light fixtures incorrectly. After delaying repair they now say it wasn’t their responsibility to do light fixtures even though their crew removed and reinstalled. They are now saying there’s no record of my complaints and that problems were caused by storm damage, even though their inspector said they were installed incorrectly and some of them, I have 5 exterior light fixtures, are only being held on by the siding. Champion brags about its warranty making the higher prices they charge worth it, just don’t expect them to follow through. They are worse than dealing with a lawyer as far as double talk and loop holes. I could have got the job done for 1/2 what champion charge and I now see I should have gone that route as their warranty appears to be worthless!

Very disappointing experience. Was misled about the type of windows and the installation process. Was told by the regional manager that "it is what it is ".

Very happy with the product and the work done by the 3 crews who completed siding/windows and guttering. I would give an A for the rating but am still waiting on some communication from the Wichita office regarding one of the windows which was scratched upon delivery. Again..very happy with the diamondkote siding and champion windows!

We are very satisfied with the window replacements. All persons involved - Champion sales representative, person who measured for specifics, installers, etc. were friendly, prompt, and very efficient.

They didn't clean the sticky stuff off of the windows. Didn't exactly explain how to clean the windows from the inside.

Real smooth installation

Not as well as expected due to sloppy workmanship and lots of mis-communication.

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It went great. It was fantastic. They did a fantastic job. I would tell them that they are a good company.

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This was our second time using the company, and it was a good experience as usual.  The installers arrived on time, were friendly and courteous, and did a great job of keeping everything clean while they worked.  They also did a quality job with the installation, and the windows come with a lifetime warranty.

We are very pleased with the whole process, from the initial appointment for the estimate/ordering and the follow up appointment for precision measurement, to the actual installation of the new windows.  We had 17 windows reconfigured and replaced; they look great and make a huge difference.

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Installed a glass patio door that has a built in dog door. I love my new door. Very energy efficient and my dogs can now go in and out as they please.

They came on time and cleaned up afterwards, even using a vacuum. A great experience that is now showing savings in this cold weather.

They did a really good job!

The workers (contractors) were always very friendly and somewhat professional. Some were much more professional than others. This does not usually bother me, as I would rather have relaxed, friendly workers than strictly professional drones; but when workers get too chummy and badmouth their company in front of the customer, that's bad form, and this happened on more than one occasion. Also, I would ask about a job or why something was not being done and the answer would be, "That's not my job." or "It's not in the contract, you'll have to call the office. There's nothing I can do." Not very professional, nor very customer-service oriented.
In fact, my original contract was amended three times; twice because of things the salesman "forgot" to put into the contract that should have been there. Of course he apologized and said it was an oversight. Of course, each time I scrutinized every line and tried to think of everything that should be included (doors, yes, ahh, and trim!--was I forgetting anything? Oh--nails, sheetrock... yeah, believe it or not, it was kind of like that!); but I'm not a professional building contractor, so bound to be ignorant! Wasn't that why I hired this company, to do this for me?? And with every amendment, the price went up! The salesman claimed not to have understood my full intentions, was sorry that we weren't "on the same page". Very clever Doublespeak.
The workers were great for the most part. They were not always punctual, would mostly just show up when they wanted. They would say they'd be here in the morning and maybe not show up until noon or sometimes a day or a couple days later. But when they did show up, they worked. And the work they did was solid, good work, for the most part. Not excellent or above average, but good. The sub-contractors for the roof had to come back and do it over, as the roof leaked (through the light fixture!) the first time it rained. Two items still to be repaired: One of the screens came out along the edge of the window, and the gutter has to be re-hung, as the rain just flows under it. But there is a Lifetime Warranty, after all. Right? Not if you are in a feud with the company.
  Apparently, to Champion of Wichita, remodeling doesn't include adding trim nor does it include finishing the job or fixing mistakes your workers made. After receiving numerous promises to have this work completed, which never happened, I was then told the job was finished. I have pics (will try to post) of work they said was "finished" that I eventually had to hire another company to complete (see my review on "Handyman Matters"). On 27 August 2013, I was told by the Champion Wichita boss Todd that my last few jobs,  which are still under contract, would be completed "soon". Weeks, then months passed with no action. When I contacted the company, I was told they can't help me until I pay my bill. I owe a tiny fraction-- $3500, and the contract states I do not have to pay in full until the job is completed, which it isn't. I mistakenly thought that owing them a little money would motivate them to provide service--Nope! And I am equally convinced that had I paid them, nothing would be changed. 
 So I am left with siding that doesn't match, although it clearly states in my contract "to match existing siding" (the contractors and salesman cheerfully told me, "All you need is paint!"--Really?); unfinished decking and some small finish issues with my Patio Room. I paid, handsomely, for the rest of the repairs, so that I could get on with the remodel and my life and start using my house again.
  I caution anyone who uses this company to triple-check the contract for flaws and exclusions, such as trim, and to be aware that the sub-contractors that Champion uses are not the best, just usually the cheapest. Keep about a third of the contract price until the job is completed--to YOUR satisfaction.