
Bowers Plumbing
About us
A family owned business for over 60 years, since 1955. Bowers Plumbing Company has been providing plumbing products in the Wichita area for home and business renovation, repair, and remodeling service. Call us today at 316-444-4468 for more details.
Business highlights
Services we offer
Faucets & fixtures ,Water heaters , Garbage disposals, Sump pumps, Gas piping and installation for any gas, Water service, Pipe repairs, Drain Cleaning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 12% | ||
| 4% | ||
| 1% | ||
| 3% |
"Thank You so much for the kind words. We appreciate your business and glad everything went so well."
"Thanks so much for the review. We enjoyed working for you."
"Thanks so much for your review. Glad you were happy with out service."
"We are very glad you had a good experience with us. Thank you so much for the kind review!"
"Thanks so much for the review. We enjoyed working for you!"
"This customer contacted us through her home warranty company to service a leak on her toilet. The first time we came out was August 3rd. At that time we could not reproduce the leak but could see evidence of the toilet leaking. Her home warranty does not cover any fixtures (i.[Member Information Removed]. her toilet) and we told her she would need to look at having the toilet replaced due to the porcelain being cracked and the age of the stool. The toilet is most likely over 75 years old. She did not want to install a new toilet. The second time we came out we found the toilet leaking and had her sign a waiver before the start of the job waiving any liability. We informed her of the leak and she did not want to pay to have it fixed. Bowers believes that we have gone above and beyond to try and help the customer out. We could have refused service but instead gave the repair a shot trying to help her out and not pay for a new toilet. We explained clearly the risks and got her signature waiving liability before starting the project. We have since spent a lot of time on the phone dealing with the customer complaining about us not warrantying a service which she agreed up front would have no warranty. We also were working for a home warranty company and all current billing was paid by her home warranty. The customer has paid zero dollars out of pocket so far. Her warranty company did not have to pay to attempt the fix due to it not being covered and they decided to try and help her out as well. We are very sorry the repair did not work but also know that we clearly communicated up front that the repair may not work and the additional parts and labor needed to repair the toilet would then not be covered. We have offered to repair the stool and the customer refused not wanting to pay for the repair."
"Thanks for the review. We appreciate your business!"
Licensing
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