About us
Owner Charles Edwardson (Chuck) started his business over thirty three years ago. He loves what he does and couldn't imagine doing anything else. He is a certified Arborist and a member of the Tree Care Industry Association, Kansas Arborist Association, and International Society of Arboriculture and Certifed Tree Care Safety Professional.
Business highlights
Services we offer
Firewood, Land Clearing & Demo Work., Removal, Stump Grinding, Tree Service - Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
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11% |
"Thank you for submitting your review it is greatly appreciated. Thanks once again."
Alfred's did not show in the promised time frame and I had to delay my other contractor. I left several messages for Chuck with the "receptionist" to call me. He did not call.
I called Alfred's to let them know that I was going to call someone else and that their services were no longer required. To my surprise, miraculously I received a phone from Chuck telling me that someone would be sent out the next morning. I had to work the next day, but I really did not see any need to to direct a professional.
Upon returning home from work, I noticed that the south-side of the tree above the garage looked great and all the mess had been cleaned up nicely, but the north-side of the tree looked barely touched and still had dead-wood and dropping branches. So I gave Chuck at Alfred's another call to let him know that the work was not complete. He said that it was probably his fault as he had told his worker to concentrate on area above the garage and that he would correct the problem the next day.
NO ONE CAME, but I did receive a bill in the mail for services rendered. I mailed the bill back on Friday with a note saying " I would pay in full once the job was complete". I receive a phone on Saturday from Chuck who was upset. He told me that he did come out to solve the problem. HE ALSO SAID THAT HE WOULD BE RIGHT OVER TO DISCUSS THIS MATTER FURTHER. I waited all day. HE DID NOT SHOW.
I received another bill stating that the job was complete and that I needed to pay the bill immediately or further steps would be taken. Instead of suffering through more headaches and problems with this company, send a check for payment in full. But I am writing this review to warn others about this company.
This was lesson well learned. Next time I have a contractor come out to my home, I will be there to make sure the work is completed.
So much for customer satisfaction.
,
The crew arrived with all the necessary equipment (including an impressive brush-pickup truck) and were finished with the job in three hours. Safety rules (hardhats, climbing tethers, etc.) were used at all times and the personnel were obviously well trained in safety procedures (including "watch for the falling branches"!)
This is my first experience with Alfred's Tree Service, and this company will definitely remain my tree-company of choice in the future.
Licensing
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