
A-R Roofing LLC
About us
For over 20 years, our family has maintained, repaired, and restored roofs for families and businesses. Our team has the skills to handle any size roofing or exteriors job, with special attention to safety and customer satisfaction that’s gained us a reputation for quality workmanship and unmatched guarantees. Rather than claim to be the lowest cost contractor – which often results in cheap work – we promise the best quality. We strive for your complete customer satisfaction through outstanding service, thorough maintenance and repairs, and mutual trust and understanding between our company and our customers. Each member of our team is educated and updated in the latest technologies and products, and certified to work with the best material manufacturers in the country. We’re proud of our designation as a GAF Master Elite Contractor, an elite status only 3% of roofers nationwide achieve, as well as our Mastic Elite Contractor designation. All of this adds up to A-R Roofing & Exteriors being the roofing and home exteriors contractor that you can trust for all your exterior needs, from your home to business, and windows, gutters and siding as well.
Business highlights
Services we offer
& Roof Repairs, Doors, Exteriors, Guttering, Residential & Commercial Roofing, Siding, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
2% | ||
6% | ||
6% | ||
8% |
We first met with Mike, sales re for AR Roofing, on 15 Aug 2014. After measuring the roof and getting all the information needed to bid the job, he left and called a week or so later, came back gave us the bid and stated he would set up the crew and the date.
They showed up on the 2 - 3 Oct 14. The first roof they put on were two different colors, when I notified AR about the discrepancies, they brought out the Shingle maker and told us to wait six months to see if shingles would season in (they did not), but AR still wanted to be paid. I did not feel comfortable paying for work that was not complete.
The end of March - beginning May 2015, I contacted AR about the roof and their rep Brian and rep from Tamco Shingle Co came looked at the roof and agreed shingles were not seasoning in and needed to be replaced.
We met Brain the end of May 2015, he said he would set up a crew to replace the roof, I stated that I need the whole contract to be completed by 1 Aug 2015. Brain Stated no problem.
The crew showed up and replaced the second set shingles the last week July, they removed the part of gutters to replace dry rot and stated the would be back in on to two weeks to replace the gutters in the house and garage, month later still waiting. When a phone call was finally returned, I was told that they would not schedule the gutters until the second part of the bill was paid, I had not received any bill for the second part.
Two weeks later the second part bill came, it is so hard to read, a call was made to home office in Kansas on 8/24/15 stating our concern and explaining the issues and problems we were having with local office, requesting a bill that matches the insurance paperwork.
Was told by the home office that they would check in to this and call me back.
This company I feel is unprofessional having been cussed at by one of the employees, the lack of follow up to issues and all of the other issues we have had.
When we received the bill, it was hard to read and full of mistakes and over charges.
After all the issues, we decided to go with another company and they finished the project and corrected the issues left by A-R Roofing.
"Ms. [removed name] I'm sorry you felt your overall experience with our company was not ideal. Unfortunately without knowing specifically what you had issue with in regards to responsiveness, punctuality, and professionalism we can not make any adjustments to improve in the future in any of those areas. Our records show that from the date you signed your contract to the date we installed your roof their was only a two week period. Now that your roof is over a year old, we hope that if you have any questions or concerns you contact us promptly. Best Regards AR Roofing LLC"
"Thank you for your review! We are happy that you had a great experience with us. We look forward to working with you in the future, if you have any home exterior needs. Sincerely, A-R Roofing & Exteriors"
"Thank you for your positive review and your recommendation! We look forward to working with you in the future, should you have any home exterior needs. Sincerely, A-R Roofing & Exteriors"
"Thank you for your positive review! We look forward to working with you in the future, should you have any home exterior needs. Sincerely, A-R Roofing & Exteriors"
"Thank you for your positive review! We look forward to working with you in the future, should you have any home exterior needs. Sincerely, A-R Roofing & Exteriors"
We went with this company because our insurance suggested them. OUR FAULT - should have shopped around. Because another company told us after the fact that they would have upgraded us to the architect shingles for free and would have saved us $500.
"[member name removed], We are thrilled that you are so happy with the work that we completed for you! As you know, you have a five-year warranty on the work that was done so please do not hesitate to call us in the future if you need anything. Thank you for allowing us to serve you. Sincerely, A-R Roofing & Exteriors"
Licensing
State Contractor License Requirements
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