MCELROY'S INC
About us
Plumbing, Heating and Air Conditioning
Business highlights
Emergency services offered
74 years of experience
Services we offer
HEATING & A/C, HYBRID HEATING & COOLING, PLUMBING
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.315 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-15 of 15 reviews
Zach P.
Aug 2025
Just received a bill of $370 for them to come into my home and break 1 of our 2 toilets as we had guests from out of town coming the next night to stay with us through the weekend. I was then informed it would cost $600 to fix what THEY broke and I would have to schedule another visit. I was not informed prior to them completing work there was a potential risk the toilet would be broken. They were invited in to diagnose a plumbing issue and did not bring the proper equipment to do so. They said they would diagnose the issue on the next scheduled visit to fix the toilet. I was considering spending thousands to work with McElroy's as I had HVAC and plumbing issues that needed addressed and annual servicing. On top of that, it has been two weeks since they visited and I have not received a quote for the plumbing or HVAC. Unbelievable this is how customers are treated and refused to make this right when I called.
Annette M.
Jan 2021
They were professional, polite, and did a good job.
Response from MCELROY'S INC
"Thank you for your review! Our well-trained and conscientious team is happy to help any time we may be of service."
Galen C.
Feb 2020
Company has an online request form. They called me in under 30 minutes and the technician contacted me within an hour. Tyler analyzed the situation, communicated with me each step of the way to let me know what was going on and what he needed to do to fix it. He did a great job of cleaning up after the work was complete. I am very satisfied with the work and will consider using McElroy's for any future needs.
Response from MCELROY'S INC
"Thank you for the feedback. McElroy's team is happy to serve you. Please call again for any of your plumbing, heating, air conditioning, electrical problems that need to be solved."
Donald S.
May 2017
It weny Very well
Craig L.
Jan 2017
They are well known. They are professional, clean and on time. The workers know they are doing.
Mona G.
Jul 2016
They did their work perfectly, professionally but they weren't very nice, I even bought their extended service warranty thing for three hundred something dollars a year, and I was going through a really hard time financially because of a lot of doctor bills and took a while to get paid off and they refused to work for me anymore and they refused to return my three hundred and something dollars, I paid three hundred and something dollars to be only put on the top of their list if there was an emergency. I have been really sick I ad been in the hospital I got behind in all my bills no body else treated me the way they did they treated me like I was dumb everybody else said hey we will work it out, yeah we will take a payment,It was thirteen hundred dollars to do the repairs that they did and I had paid additional three hundred dollars they refused return three hundred dollars preparatory customer payment we not only wont return that we don't ever want to see you again and they told me never to call them back again, well it really hurt my feelings especially when I explain to them the situation and then later on which I have ever followed up on this because all of the topic I was so depressed I found out that the work that they did was covered under and home owner policy that I have. I had paid thirteen dollars bill and it was very expensive and I don't think they fix it right because I got water running out of my garage now which I did not had before they were just mean.
Steve S.
Apr 2016
unknown
Jeff Z.
Apr 2016
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Kevin B.
Jan 2016
unknown
David P.
Dec 2015
unknown
G C.
Jul 2015
unknown
DEAN Y.
Jul 2015
They are very professional, timely and do an excellent job.
Cristen B.
May 2013
Overall, I was very pleased with their service and would use them again if needed.
Lisa M.
Apr 2013
It went terrible...that was the last of her retirement money she had saved, but I just don't know what to do.. I've tried talking to them.. nothing helps...
Response from MCELROY'S INC
"This plumbing project was completed in June 2012. and the Angie’s List review was posted 10 months later in April 2013. It is unfortunate and surprising that 10 months went by before (member name removed) posted this review. This review is also misleading because (member name removd) Mother was the person that requested, approved and paid for this work. Our project management notes show that all of our communication went through (member name removed)’s Mother, and (member name removed)was not involved. In hindsight, we wish that (member name removed) would have been more involved in the project from the initial meeting to the final invoicing, and that (member name removed) would have voiced her concerns during the project so we could have addressed them at that time. McElroy’s feels that this project was managed and invoiced in a fair and responsive manner. We respectfully disagree with (member name removed) review since she was not involved with the project and request Angie’s List to revise the Overall Grade. McElroy’s is a local family owned company that has been serving customers since 1951 with the core traits of Genuine Honesty, Approachable Experts and Commitment To Customers."
Larry T.
Jun 2012
The man we dealt with was extremely informative. He was a great communicator in terms of the procedure, cost, how long it would take, and when he could be here. I would definitely recommend him.
Licensing
State Contractor License Requirements
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FAQ
MCELROY'S INC is currently rated 4.3 overall out of 5.
MCELROY'S INC accepts the following forms of payment: CreditCard
Yes, MCELROY'S INC offers free project estimates.
No, MCELROY'S INC does not offer eco-friendly accreditations.
No, MCELROY'S INC does not offer a senior discount.
Yes, MCELROY'S INC offers emergency services.
No, MCELROY'S INC does not offer warranties.