MCELROY'S INC

Just received a bill of $370 for them to come into my home and break 1 of our 2 toilets as we had guests from out of town coming the next night to stay with us through the weekend. I was then informed it would cost $600 to fix what THEY broke and I would have to schedule another visit. I was not informed prior to them completing work there was a potential risk the toilet would be broken. They were invited in to diagnose a plumbing issue and did not bring the proper equipment to do so. They said they would diagnose the issue on the next scheduled visit to fix the toilet. I was considering spending thousands to work with McElroy's as I had HVAC and plumbing issues that needed addressed and annual servicing. On top of that, it has been two weeks since they visited and I have not received a quote for the plumbing or HVAC. Unbelievable this is how customers are treated and refused to make this right when I called.

They were professional, polite, and did a good job.

Company has an online request form. They called me in under 30 minutes and the technician contacted me within an hour. Tyler analyzed the situation, communicated with me each step of the way to let me know what was going on and what he needed to do to fix it. He did a great job of cleaning up after the work was complete. I am very satisfied with the work and will consider using McElroy's for any future needs.

It weny Very well

They are well known. They are professional, clean and on time. The workers know they are doing.

They did their work perfectly, professionally but they weren't very nice, I even bought their extended service warranty thing for three hundred something dollars a year, and I was going through a really hard time financially because of a lot of doctor bills and took a while to get paid off and they refused to work for me anymore and they refused to return my three hundred and something dollars, I paid three hundred and something dollars to be only put on the top of their list if there was an emergency. I have been really sick  I ad been in the hospital I got behind in all my bills no body else treated me the way they did they treated me like I was dumb everybody else said hey we will work it out, yeah we will take a payment,It was thirteen hundred dollars to do the repairs that they did and I had paid additional three hundred dollars they refused return three hundred dollars preparatory customer payment we not only wont return that we don't ever want to see you again and they told me never to call them back again, well it really hurt my feelings especially when I explain to them the situation and then later on which I have ever followed up on this because all of the topic I was so depressed I found out that the work that they did was covered under and home owner policy that I have. I had paid thirteen dollars bill and it was very expensive and I don't think they fix it right  because I got water running out of my garage now which I did not had before they were just mean.

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They are very professional, timely and do an excellent job.

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I went back to them because I’ve used them before. They always give good service before. I’ve used them for just about everything in that line of work like for plumbing, heating and air conditioning services. The only reason that I didn’t use them that one time is because it was a panic situation on a Sunday. Instead of calling them, another provider came out. I opened the yellow pages and they had a 2-page ad but they made a heck of a mess. Then McElroy’s came out the next day when I called them. They had it open in about half an hour. The cost seemed reasonable for what they did. They are a little more expensive but they do quality work. Their response time was very good. They were right on time.

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Very professional, done in a few hours, cleaned up very well after the job was done.

THEY WORKED WELL TO FIND THE COMBINATION I WAS LOOKING FOR. THEY WERE ON TIME and FINISHED THE JOB QUICKLY. THEY ARE A BIT HIGHER THAN OTHER SERVICES, BUT THE QUALITY OF WORK SEEMS BETTER. THAT BEING SAID, THEY DID LEAVE THE NEW FURNACE STICKING OUT OF THE OLD HOLE ABOUT 4and quot; and WERE UNABLE TO PUT A DOOR ON IT OF COVER IT IN ANY WAY. I AM STILL LOOKING FOR TIME TO FIGURE SOMETHING TO DO WITH THAT, BUT OTHERWISE, VERY GOOD JOB.

I am very happy with the service they provided. They went above and beyond to make sure things were done right not only mechanically but also visually. The unit was having some problems at first and they were back out that night to correct it. Thanks to Greg and all his staff.

They did a awesome job

Extremely professional and final work was the top of line equipment exceptionally well installed and maintained. Whole system has operated flawlessly for over 6 years and produced savings in utility costs that probably paid for the initial installation. Major part of equipment is under a 20 year warrantee.

John has been the plumber who's taken care of the dirty work. He's never complained about crawling under a cabinet to hook up the faucets, or drains. He even took away the old heavy cast iron kitchen sink so it wouldn't sit outside while waiting on the parts truck to haul it away. I've used McElroy's for my heating and cooling as well. Solid service for a good price.

DRAIN TO SEPTIC TANK WAS PLUGGED and BACKING UP INTO BASEMENT. THEY ARRIVED SAME DAY WE CALLED and OPENED DRAIN. VERY PROMPT and EFFICIENT SERVICE!

They did a wonderful job and picked up all the trash and hauled off the old air conditioning unit.

Exceptional service ,..the service man was very nice ,explaining it all and answering my questions ...Definitely will use them again! Thanks Kirk! You were GREAT!