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About us
A clean home or office is easy with MaidPro in Topeka and Lawrence & North Kansas City. Call MaidPro- the professional maids where we will design a cleaning service to fit your needs and your budget. Our service providers concentrate on a 49 point checklist and each cleaning is completed with our comment card for your feedback. If you are not 100% satisfied with the cleaning, simply call us within 24 hours and we will re-clean that area at no charge. We bring all our own cleaning supplies and 95% of all cleanings are done by one service provider allowing for a more personalized experience. We have some of the lowest rates in the area, and we offer one time cleaning, weekly, biweekly, monthly, and priority cleaning.
Business highlights
13 years of experience
Services we offer
(For a complete list go to https://www.maidpro.com/checklist) We do residential & commercial cleaning, baseboards dusted/washed, beds changed and made, cabinet cleaning, cobwebs removed, counter tops and back splashes washed, dishes washed, dusting, fingerprints removed off light switch plates and door frames, mirrors and glass tables cleaned & upholstered furniture vacuumed., mopping, outside of appliances and inside of microwaves, oven cleaning, picture frames dusted, refrigerator cleaning, sinks & showers scrubbed, toilets cleaned & disenfected, trash collected and taken out, vacuuming, window sills dusted
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.251 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 59% | ||
| 18% | ||
| 14% | ||
| 8% | ||
| 2% |
Showing 1-25 of 51 reviews
PATRICIA F.
Mar 2018
So very disappointed. I did not know that I needed to follow the two ladies around and tell them what to do. First, one lady cleaned my self-cleaning oven with oven cleaner. Yikes.....what a mess! Oven cleaner dripped on one spot and ate the finish away on my hardwood floors. The owner did offer a free cleaning but at that point I am so totally frustrated, why bother. Shower doors were not cleaned. The list goes on and on but I should not have to tell them how to clean a home. I have paid for a cleaning service and I expect experts to clean. I had to remind them to clean the mirrors.
Colin W.
Oct 2017
That went well. It's $135 a clean.
Todd C.
Jul 2017
Ylisabeth and Kristina cleaned our house and it smelled and looked great. The amount if time and effort that was taken was well worth every penny. Thank You
Kirby P.
Jul 2017
.
Response from MaidPro
"Thank you for your feedback! We are glad you were happy with your clean! We appreciate all feedback from customers, it helps us grow as a company. Maidpro Staff"
Stephanie B.
Jun 2017
.
Response from MaidPro
"Thank you for your feedback! If there was anything we could have improved on please let us know."
Joyce H.
Dec 2016
They do an excellent job!
Valorie C.
Aug 2016
For a newer franchise, they are off to a good start. They're pricing was clear and concise, and they called to confirm/review what I needed done prior to the appointment. Their employee was punctual and quite detail-oriented. My place was not that bad, but sometimes after working long hours and having two dogs it's difficult to keep on top of everything. They definitely made it look 10x better and I feel that much more comfortable walking into it now.
James G.
Mar 2016
unknown
Response from MaidPro
"Thank you [Member Name Removed] for the review, we appreciate your business and any feed back that you give! Let us know if there is anything we can do to improve. Have a great day! Maidpro Staff"
Janette L.
Mar 2016
unknown
Response from MaidPro
"The staff here at Maidpro are glad you are happy with your cleans! We love to hear feedback positive or negative. It helps us improve and grow as a business. Please call our local office at 785-380-2283 ext 2 if you have any questions or concerns! Have a great day! Maidpro Staff"
Charlotte L.
Oct 2015
unknown
Response from MaidPro
"I'm sorry you were not satisfied with your clean, we do have a 24 hour re clean policy and I hope you took advantage of that! We have changed our training and it is more extensive for our girls who start here. Thank you for your feedback we do appreciate it, it helps us improve and grow as a business. Have a great day! Maidpro Staff"
Allison T.
Oct 2015
unknown
Response from MaidPro
"Thank you for your feedback and we are excited that you loved your clean! Here at Maidpro appreciate any feedback we get, it helps us strive to be better and grow as a business! Have a great day! Maidpro Staff"
Dawn W.
Sep 2015
It was fine. I only paid for what I paid in the deal. She did a pretty good job. The only difficult part was that she speaks Spanish. There was a language barrier. She did a good job cleaning.
Response from MaidPro
"I'm glad you were happy with your clean. Was there something we could have done better? We appreciate any feedback we get positive or negative, and we strive to do better as a business. Thank you! Have a great day! Maidpro Staff"
Elizabeth P.
Sep 2015
When the Maidpro representative arrives, she goes right to work. I am impressed by her efficiency and routine.
When you first call for an appointment, you will speak to a person who is not local, but in a call center type facility. That person will give you an estimate of the cost depending upon the size of your home and the work that you want completed. You can negotiate your price with this person.
My Maidpro representative comes to clean my house every 4 weeks. When I call to reschedule due to a conflict, the person that I get on the telephone is very friendly and accommodating. I get the impression that she values my business. I know that she is local, not talking to me from a call center.
When you first call for an appointment, you will speak to a person who is not local, but in a call center type facility. That person will give you an estimate of the cost depending upon the size of your home and the work that you want completed. You can negotiate your price with this person.
My Maidpro representative comes to clean my house every 4 weeks. When I call to reschedule due to a conflict, the person that I get on the telephone is very friendly and accommodating. I get the impression that she values my business. I know that she is local, not talking to me from a call center.
Response from MaidPro
"I'm glad you were happy with your clean! Please let us know if there is anything we could do better. We strive to improve and appreciate both negative and positive feedback. Thank you! Have a great day! Maidpro Staff"
Amanda B.
Aug 2015
unknown
Response from MaidPro
"Maidpro is so glad you loved your clean! We appreciate both negative and positive feedback as we strive to improve our business. If there was anything we could have done better please let us know. Thank you! Have a great day! Maidpro Staff"
James G.
Jul 2015
unknown
Response from MaidPro
"Maidpro is glad you love your cleans! We appreciate all feedback, as we strive to grow and improve as a business. If there is anything we can improve on please let us know! Thank you! Have a great day! Maidpro Staff"
Jon Z.
Apr 2015
Called based on our realtor's recommendation to have our new (to us) house cleaned before we arrived in town. Made the appointment only a few days ahead and they sent 2 people to clean as scheduled. They called to get approval to charge a little more as it was taking longer than expected (previous owners had refinished the hardwood floors and there was a lot of sawdust). They did a great job, everything was spotless. We had them do light fixtures, baseboards, inside cabinets, inside refrigerator, extra clean on the bathrooms, etc. we didn't want to have to clean anything when we got to the house.
Response from MaidPro
"The staff here at Maidpro is glad you loved your clean! We appreciate any feedback we get either it be negative or positive. We strive to improve and grow our business. If there is anything we could improve on please let us know. Thank you! Have a great day! Maidpro Staff"
Linda D.
Apr 2015
They did a great job. They were very friendly and I was very satisfied.
Response from MaidPro
"The staff here at Maidpro are glad you were happy with your clean! We strive to do great and appreciate any feedback we receive. If there was anything we could have done different please let us know. Have a great day! Thank you! Maidpro Staff"
Beckey H.
Mar 2015
unknown
Response from MaidPro
"Good afternoon! We are so glad you loved your clean! The staff here at Maidpro strive to do great and appreciate any feedback either negative or positive. If there is anything we need to work on please let us know. Have a great day! Thank you! Maidpro Staff"
Lisa M.
Feb 2015
After scheduling with plenty of advance notice, they failed to show up. When I called to inquire, they told me they'd have their manager call, which never happened. Lack of responsibility and customer service.
Several weeks after the company failed to show up for the initial cleaning, I was contacted by the scheduling office that originally made the appointment (not the local office). They provided two free cleanings in effort to compensate for the hardship caused. The only time the manager/owner of the local office made contact with me was to request an update of my review. The ladies cleaning have all been very profesesional and one even brought treats to the dog! Although, it is indicated there will be consistency in cleaning staff, I have only had the same person on two visits. Their arrival time seems to vary within about 15-20 minutes of scheduled time (9:00 a.m.). I get a regular cleaning every two weeks and it is nice to come home to a clean house!
Several weeks after the company failed to show up for the initial cleaning, I was contacted by the scheduling office that originally made the appointment (not the local office). They provided two free cleanings in effort to compensate for the hardship caused. The only time the manager/owner of the local office made contact with me was to request an update of my review. The ladies cleaning have all been very profesesional and one even brought treats to the dog! Although, it is indicated there will be consistency in cleaning staff, I have only had the same person on two visits. Their arrival time seems to vary within about 15-20 minutes of scheduled time (9:00 a.m.). I get a regular cleaning every two weeks and it is nice to come home to a clean house!
Response from MaidPro
"Good afternoon! We are so sorry about any poor customer service you received, but are happy that you liked your clean. Thank you for letting us know and we will improve on communication with our clients. I hope you have been happy with your cleans and your customer service since you signed up. The staff at Maidpro strive to do great and appreciate any feedback we receive. Have a great day! Thank you! Maidpro Staff"
Brenda M.
Dec 2014
unknown
Response from MaidPro
"Good afternoon! We are sorry for the inconsistency of cleaners in your home. We do try to keep the same cleaner with clients most times, and there are times that does not work and we do have to switch cleaners each clean. I'm sorry you had a poor experience and hope you are willing to try us again in the future. We do take customers feedback to heart and work on our faults. Hope you have a great day! Thank you! Maidpro Staff"
Terri T.
Oct 2014
unknown
Response from MaidPro
"Good afternoon! The staff here at Maidpro are so glad you were happy with your clean! We appreciate any feedback we get, it helps you grow as a business. If there is something we can do better at please let us know. We strive to do better and grow as a business. Have a great day! Thank you! Maidpro Staff"
Rebecca B.
Sep 2014
Scheduling issues and constant calls with services made me cancel services. Maid Pro did try to make it right but I just got tired of constantly having to follow up!
Response from MaidPro
"Good afternoon! We would like to thank you for your feedback. I'm sorry to hear that you had a bad experience with the office and wanted to let you know that we don't normally cancel cleans unless your SP was out for that day. We do try to reschedule you with a different cleaner that same day , if that is not possible we do try to find a day that works best for you. Thank you for your feedback and we do appreciate all feedback it helps us grow as a business. Have a great day! Thank you! Maidpro Staff"
Rachelle H.
Aug 2014
unknown
Response from MaidPro
"Good morning! So glad to hear you loved our clean and we appreciate the feedback! I hope you continue to use us in the future! If there is anything we need to improve on please let us know, we grow as a business with every bit of feedback we get. Thank you and have a great day! Maidpro Staff"
Christie O.
Aug 2014
Besides the dishonest in marking things that were not done, she did an excellent job with our bath tubs which is usually the areas needed the most cleaning so I have to give her credit for those!
Response from MaidPro
"Good morning! We are sorry if things were missed and hoped you used our re-clean policy to get anything missed at no cost to you. Thank you for your feedback, it helps us grow as a company! We hope you use us again n the future. Have a great day! Maidpro Staff!"
Elizabeth P.
Aug 2014
Great! Liked it enough that I scheduled another cleaning.
Response from MaidPro
"Good morning! We are so glad to hear you loved your clean and receive recurring cleanings from us! We appreciate any form of feedback either it be positive or negative it helps us grow as a company. It there is any thing we can approve on please let us know. Thank you for your feedback and have a great day! Maidpro Staff"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
MaidPro is currently rated 4.2 overall out of 5.
MaidPro accepts the following forms of payment: CreditCard
Yes, MaidPro offers free project estimates.
No, MaidPro does not offer eco-friendly accreditations.
No, MaidPro does not offer a senior discount.
No, MaidPro does not offer emergency services.
No, MaidPro does not offer warranties.