BOB'S JANITORIAL & CARPET CLEANING SERVICE
About us
IICRC Certified Technicians In Lawrence, local phone number is 7858328548
Business highlights
Emergency services offered
52 years of experience
Services we offer
BRAIDED AND PERSIAN RUGS, CARPET AND UPHOLSTERY CLEANING, COMMERCIAL SERVICES: OFFICE CLEANING, INDUSTRIAL CLEANING, RETAIL BUSINESS CLEANING, THROW RUGS, TILE & GROUT/WATER EXTRACTION & FLOOR RESTORATION/AIR DUCT CLEANING., WINDOWS
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.725 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 16% | ||
| 0% | ||
| 4% | ||
| 0% |
Showing 1-25 of 25 reviews
Nelson H.
Mar 2019
I called and got an appointment within a week. Jon called ahead as I asked, and did a wonderful job. This carpet is far from new and I asked him to do the best he could. It looks great now.
Mark U.
Aug 2017
Well. Did a great job!
Lee B.
Jun 2016
unknown
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post a review. We are happy to have you as a customer!"
Lois F.
Apr 2016
unknown
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post a review. We are very happy to have you as our customer! We also appreciate your feedback."
Mona G.
Apr 2016
They do a superb job. Nothing comes up missing when they came in. They were a big help for me. They literally saved me at least $1000 by rearranging their schedule. I've used them before and now I will definitely be using them much more in the future.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very happy to have you as our customer!"
John D.
Mar 2016
unknown
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very happy to have you as our customer!"
Stanley P.
Feb 2016
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Alexa S.
Feb 2016
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JOANNE W.
Sep 2015
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Susan B.
Aug 2015
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Thomas C.
Apr 2015
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Jim F.
Dec 2014
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Patrick N.
Sep 2014
haWe bought an older home that had fallen into disrepair and had odors, dust and dirt in and on it. We wanted to create a clean smell and environment so we could sell it quickly. I called multiple providers of duct cleaning services. Many were less expensive than Bob's so I have each explain to me what they did and why it cost what it cost. Without going into all the details it seemed to me clear that the job was more complex than I had expected it to be (this is our fourth renovation so we have some knowledge of these things, not just taking his word for it. It was clear to me that Bob's had a better plan, better equipment and was overall worth the extra cost. They were on time as promised and did a great job. For duct cleaning they were the best.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very happy to have you as our customer!"
Bob B.
Aug 2014
OK except the guy forgot to put the registers back in .
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Our apologies for neglecting to reattach registers. We assume this has been done by now, but will be happy to help if desired. Please let us know if there are other areas you feel we can improve in. Thank you for your honest evaluation."
DAVID N.
Jul 2014
Great experience! They did a good job for me.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very glad to have you as our customer."
Nancy R.
Jul 2014
unknown
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very glad to have you as our customer."
Vann A.
Apr 2014
unknown
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very glad to have you as our customer."
Gary B.
Apr 2014
unknown
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"We pride ourselves on the satisfaction of our customers and are therefore very disappointed to hear this report. We are also just getting up to speed in reviewing our Angie's List account and apologize for the delayed response. Bob's Janitorial has a rich history of over 40 years in cleaning, waxing and buffing tile floors. Over the decades hundreds of pleased individuals and corporations have chosen us year after year. Due to the length of time since this comment was posted we are unable to establish the specific details on the job, but would invite the consumer to contact us and we will perform whatever service is needed to receive your business once again."
Jim F.
Feb 2014
Below was the original comments. This is ALL GOOD now!
This was the second time that we hired them. The first time they did a fantastic job. Stains left in master bedroom carpet that we partially were able to get out after they left with work. Some we could not in all fairness but the carpet looked dirty in couple days again. Like it came back up through from pad. Just don't feel like they did as good a job this time as last time and definitely didn't have the care for our carpet as they did last time.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for giving us an opportunity to prove our commitment to 100% customer satisfaction and for choosing Bob's Janitorial."
Linda T.
Dec 2013
The work was completed within one week of date ordered. The employee was friendly yet professional and worked steadily until done. We had just had popcorn ceilings removed and hardwood floors installed so there was quite a bit of dust etc. that was removed via the duct cleaning.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post this kind review. We are very happy to have you as our customer."
Richard K.
Jun 2013
Very well but seemed like he was in a hurry. Did not seem to work to get all the stains out of the carpet.
Mona G.
Jan 2013
They are very good. I've only been in the house about two and half years and the carpet looked pretty good when I moved in. But after Bob's Janitorial, the carpets look brand new. I am going to have them back out routinely to clean the carpets twice a year and once a year to clean the vents. They are the nicest people and very understanding. They offer a fine service for a reasonable price. They cleaned the carpets in my entire house plus a huge staircase for about $115. The vent cleaning was around $300 and there was a lot involved with that. They are prompt and will come out the next day if needed. They are in and out so fast and careful with your furniture. The air in my house smelled so much better afterwards and I have very sensitive lungs. They did a great job and superior quality.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post this kind review. We are very happy to have you as our customer."
Donna K.
Nov 2012
Please see the above as I lumped everything together. I didn't see this section until I had completed the above and I was unable to copy/paste from above.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Life is definitely messy sometimes. We are glad you chose us to help clean it up! While we are not a pest control service, you never know what might you might find when cleaning air ducts. We apologize for missing the AC cleaning and will be happy to come service it if requested. Thank you for your feedback and suggestions on how we can do better. We are glad your overall experience with us was a good one."
Linda F.
Feb 2012
They did an excellent job. They did a really nice job. I absolutely would refer them. They were very responsive. I actually contacted them online and had a call back the next morning. They were there that week, but they came the next day. They did such a good job. I would definitely refer them. I was thinking the price was going to be much more. They were actually willing to come back out and redo areas. It was very good. They were right on time and my husband had to leave work to meet them.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are happy to have you as our customer."
Dolores K.
Dec 2011
They were wonderful. He was very, very good. He was done within about three hours. He was very efficient and perceptive. He took the time to answer my questions. He was very pleasant; I would consider him trustworthy. He did a great job. We noticed the difference immediately.
Response from BOB'S JANITORIAL & CARPET CLEANING SERVICE
"Thank you for taking the time to post such a kind review. We are very happy to have you as our customer."
Licensing
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FAQ
BOB'S JANITORIAL & CARPET CLEANING SERVICE is currently rated 4.7 overall out of 5.
BOB'S JANITORIAL & CARPET CLEANING SERVICE accepts the following forms of payment: CreditCard
Yes, BOB'S JANITORIAL & CARPET CLEANING SERVICE offers free project estimates.
No, BOB'S JANITORIAL & CARPET CLEANING SERVICE does not offer eco-friendly accreditations.
No, BOB'S JANITORIAL & CARPET CLEANING SERVICE does not offer a senior discount.
Yes, BOB'S JANITORIAL & CARPET CLEANING SERVICE offers emergency services.
No, BOB'S JANITORIAL & CARPET CLEANING SERVICE does not offer warranties.