WATERWAY GUTTER

Originally I would have given these guys great marks. Price was right, they came out and did the job on time and looked good. Then we got the heavy rains. I noticed a section of my new gutters sagging. I got up to look at the issue and they forgot to secure about a six foot section. I figured no big deal give them a call and they will fix it. Oh was I wrong. I tried three times and never received a call back. I have never left a bad review but this just irritated me enough to do so. Stay away from these guys.

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Overall, Robert and WaterWays Gutter did great work. There was some confusion and or mis-communication initally on timing and dates. He was supposed ot be there on a Thursday between 8:00 am - noon, and since I have a dog, I specifically asked them to call me first to give me a "heads up" before arriving, since she would be in the back yard. I got a call at 12:25 pm at work, saying he was at the house, and there a dog. "Well, yes, I replied, which is why I wanted a call first". He said he had not received that information. So between that, and the fact they arrived outside the time I had planned on, we had to reschedule. 
 We made it first thing Monday morning. So I figured 8:00 am. He arrived at 8:25. No big deal, but it made me late for work. When he arrived, he said I didn't even have to be there, and he would not have to access the backyard at all. He would be on the roof the whole time. So, I could have gone ahead and had it done the first time he was there, but no one had explained that to me.
 He was a really nice guy, and did a great job. Well worth the $99.00 I paid. Literally done and cleaned up within an hour. Again, just  better communication would have given them an A.