Raynor Garage Doors of Kansas City

Company is a scam. My wife called, they didn't look at the key pad. Looked at motor instead using only a flashlight. Claimed the board was fried and that the whole thing needed to be replaced, even though it still worked. (lights came on, garage door opened, ect) quoted $1015.00 replacement, and had to act within 7 days or it would be more. Charged $110.00 for this "service". I called to complain twice, eventually was told I would only be charged $50.00 because they charged me for the wrong thing. The issue? a dead battery and a reset, that I did myself. I was told I would get a refund, shall see if that is true. This company saw my wife as a mark and tried to take advantage of her. Do not use this company.

They were on time, professional and provided helpful information

The serviceman was prompt, polite and very helpful. The broken spring that was replaced was not near the quality of the new replacement. I have no doubt this one will last much longer! I would recommend Raynor.

The installation went well. Had a few issues which were taken care of when pointed out. We had some custom work done on our doors so it took a little longer to get them then I'd like but it was worth the wait. the doors are light and are insulated.

great product and installation thus far. communication was a little less than ideal but we were trying to juggle their availability with our work schedule.

Great. They were professional on time and they finished the job in a timely manner. We are pleased with the result.

We were very happy with them. At first they put the wrong door in but they were very quick to replace them.

Call 1. During the summer, my door came off the tracks. Raynor came out and fixed the door immediately. Service was great. Call 2. 3 months later, the door would not lift up all the way. Raynor came out and replaced the computer board in door opener. Call 3. 2 months later. The door would stop about a foot off from the floor. We waited a about week for Raynor to come out. The technician adjusted the opener but said that our opener was undersized and that we should consider getting a larger motor or replace our old wood door. I thought this was odd since we have had the opener for a couple years. Call 4. One of the springs just broke. I decided to call another company. It would seem that the springs were probably going bad and that might of been the problem at least based on my second opinion. check out this link [*** Link removed ***] It appears that Raynor has a good service record and maybe it was just bad luck for them. But it is concerning that I have to make another service call, when the problem could of been diagnosed before. Makes me wonder if my computer board was really bad.

Perfect! From the salesman to the installers, they were prompt, polite, competent and professional. Their price was the lowest for the same quality of garage door offered by others. I would highly recommend them!

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I can always call them. They always come out and do a really good job for me.

My garage door was completely stuck midway with my car in the garage - so I couldn't get to work. I called Raynor at 7am and they had a guy at my home in about 1 hour. He replaced 2 spring and a couple other parts that got bent when the spring broke and it works great now. I was at work by 9. Couldn't have been happier with their service, experience, and professionalism. I will definitely call them again.

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I called the office at 8:00 am and asked for a repair on a garage door that had been backed into with a car. They had a technician in the area and were at my door within 2 hours. He looked the door over and said the bottom panel needed to be replaced, but he has to check and see if the manufacturer even makes the panel any more as the door is close to 25 years old. He repaired the panel good enough to be able to open and close the door with the garage door opener. He said I will receive a call from their office regarding the replacement panel. Technician was very professional and courteous. Definitely will use them again!

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