Midwest Duct Cleaning Inc

Friendly. Clean - wore booties and a mask. He was courteous and prompt.

They were very thorough.

All went well. I should have followed them around to make sure they cleaned each register and return, because I believe they missed one or didn't clean the one in the master bath very well.

With duct cleaning it's hard to tell because it's not like something you can "see". The guy came and it was only one person, he was here for hours. He didn't show me any dirt that he removed though and I can honestly say that I don't notice ANY difference in the dust levels in my home. For me I think it was a total waste of money and time.

Service performed

fine, they were very nice

It was perfect!!  They informed us of rust issues.  They were very polite, detailed, on time, made sure everything was back in its place perfectly, they are trustworthy and well worth it!!   They took pictures and showed us before and after, educated us on ducts and emailed us additional pictures to see.  

Normally a team of two does the work but due to illness, only one tech showed up in the morning, and explained that it would take extra hours for him to complete everything. Shortly thereafter, the company sent over a team of two more techs, so we ended up with three guys doing the work. They were professional, efficient, and left our home neat and clean. When they told me the cost was $30 more than I was originally quoted, the tech called the office and quickly was told to charge the lower price, even though it turns out the price I had been quoted was a mistake on the office's part. Very honorable and honest company!

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Outstanding service. Arrived right on time at 8am, and worked until 4:30. The crew was professional, hardworking and extremely clean. We could not be more pleased with the service. I might add that I was shocked at the amount of dirt and debris removed from our ducts. 

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I was given a window between 12pm & 2pm. They called & 1:55pm & let me know they were on the way. The only reason I am giving a C for Punctuality is because they told me that they were at a job the previous day only a few miles from my home vs having to travel 45 minutes from their first job of the day. 
Two guys came & worked as a team to clean all the air ducts, & dryer vent. When I went downstairs to check on them, there was a huge mess all over the floor. When I went back down there for final review, they had cleaned it all up.  They worked from 2:30 pm to 5:45 pm.
This was a very good experience. They did not try to sell me additional stuff. They did their job as good as they could. The price quote of $350 that I received from the lady who scheduled my appointment, was the amount I paid the service man. 
I am glad that I called them & I would recommend them to anyone else who needs air ducts cleaned.

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They did a nice job

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It went very well. A courtesy call the day before, and a call the day of the cleaning to let me know they were coming was great, and they were right on time. Jeff and Antonio were very professional and explained everything they were going to do, and used booties once they began work. I saw before and after pictures of the main line, and boy, what a difference! They looked shiny and new! They had to cut access panels to run their equipment through, and everything was patched up perfectly. I would definitely recommend them!

They called to confirm the appointment, which I appreciate.  They were here when they said they were going to be, right on time. They got right to work and did an excellent job.  They were happy to answer any questions that we had. They were polite and took care of all of our concerns. I would definitely not hesitate to use them again. They showed my husband what was in the line and what it looked like after they were done. Very professional.

James and Antonio did an excellent job, evaluated the time needed to get the job timely and got right to work. Friendly professional service. Have already recommended to others!

It went very well.  The workmen arrived on time and were very polite and professional.  They took great care with the furniture and furnishings around the house and wore protective booties over their shoes.  They had a well developed system and worked well together to insure that nothing was left undone and that it went smoothly.
We have 2 large dogs that couldn't be left outside because they had to leave the gate open for the big vacuum tube.  The workmen accepted this and worked with us.  The entire process couldn't have gone better.  
Jeff and Manuel are hard workers and great guys.  We couldn't have asked for a better experience.

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It went very well, very impressed.  Received a reminder call the day before the appointment.  The day of the appointment they arrived right on time.  They were very professional and knowledgeable.  And I was very impressed by their flexibility.  Our townhouse is designed with the furnace in a second floor utility closet and has no open main air lines -- their normal access point.  But they found a vent directly off of the mail line and were able to make it work.  Flexible and adaptive ... impressed.  It took about 3 hours and the place was left in great conditions .... just now with a cleaner duct system.  In addition to the normal "dust" they also cleaned out a lot of drywall chunks along with pieces of PVC drain pipe and installation instruction papers and a switch box.  All from our original construction 10 years ago.  If you have a new home, this is highly recommended.  I wish we had known and had this done back then.  Hopefully this will help reduce the fine dust issue we have always had.  Plus better airflow without all the  construction "trash" in the vents.  Very impressed with these guys.  If we ever move again, we'll call them to clean the ducts work before we move in ... guaranteed!

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