ADT Authorized Dealer Smart Squad Security

The installation team really went above and beyond to install my system. Will recommend to everyone I know. Wish I could give an A++ rating.

Tyson is great! This is my second home using him to set up and install my security system. He takes the time to really explore all options and figure out what fits your needs the best. We ended up getting a brand new piece of equipment because it had everything I needed. While tweaking the system I called him on a Friday at 5 pm and he worked with me for almost 2 hours to get just the right system up and running partly because this has all the bells and whistles and nothing on the market compares to this new system. Hands down impressed with not only their knowledge but the efficiency of set up with his team of installers. Would recommend to everyone and I do already.

I needed a security system for my home, and was referred to Tyson. He showed up on time, answered all my questions, and helped me choose what equipment I needed. Overall, very pleased

Installation was prompt. The technician was nice and was concerned with keeping our home clean during installation - which I appreciated. And the system itself was explained very well, is easy to use and works well.

Very good. Tyson explained the equipment and options. I opted for a system that was a little more expensive at installation but had lower monthy monitoring charges. Because I receive shipments on a regular basis I needed a way to confirm delivery. We looked at several options which can be added at any time.

We worked with Tyson to install a new security system in our recently purchased home in Fairway KS. Tyson was quick to respond to our initial inquiry and was at our house the same day to go over options. He didn't try to up-sell and helped guide us to the best security option for us. The turnaround for installation was <48 hours and the installation process was seamless. We'd definitely work with Tyson again.

Schurz, he is a senior territorial manager for ADT. Very prompt, very conscientious, his follow through on some things was excellent and my system has worked very, very well. I just feel like overall, I got a very good system for a reasonable amount of money and I feel like his promptness and interest was particularly noted. He has a gold award from Angie’s List 2015.

He did a great job. We would use him again

They did a great job. Showed up on time, were very courteous and fixed the problem for a very reasonable price.

The sales representative and the installer where both very proffesional and made sure that my house was well secured.

Process went very smoothly. Since we are new to alarm systems, Tyson thoroughly explained our options and how the system works. Installation was extremely timely. Shane, the installer was very professional and patient with us as we learned to use the system. Overall, extremely happy.

Tyson and Shane went out of their way to accommodate us and answer all our questions. This is the first security system we've had and they were excellent! Recommend service excellence award.

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great. Very reliable, explained everything thoroughly.

I was expecting to be nickel and dimed over the system and thought that I was going to have to write a sizable check for not only the security system but also for the monitoring. I was surprised on both accounts. The install and security system was free for a comprehensive system and the monthly fee was affordable despite upgrading to the 3g and wireless system.

Tyson was prompt and thorough. His expertise was obvious. We have not had a home security system, so we needed a basic education about the components, etc. He explained things to us carefully and patiently. Several providers contacted us or came to our door after we moved in. Tyson seemed to the most professional and most concerned with getting things right. We would recommend him to others.

I was pleased. The sales representative answered my questions clearly; laid everything out pretty well so I have no complaints with that service.

The workers were excellent. They were right on time. I would recommend them to friends and family they are reliable.

tyson was extremely helpful in assessing our needs and goals for a security system. he sent a tech within a few days who was able to complete the order in a timely and courteous manner. everything was installed and functioned as promised. we were very pleased and would certainly recommend tyson to anyone on angie's list who is interested in a security system

My experience with ADT Authorized Dealer Direct Security was great! Tyson was very responsive to my needs and had Shane out checking my system within just a few days. Shane was great explaining how the system worked including Pet Alley with my two dogs. The price was right too! I would highly recommend calling Tyson.

Tyson was extremely responsive by email, which really helped with my busy schedule since I couldn't find much time to give him a call. He set an appointment for a walk through of our home and was very flexible. He came over based on our schedule and made great suggestions. He also went over their services, how they tie in to ADT, equipment options, billing options, etc. He again worked with our schedule to set up the installation. The tech came out exactly on time. He was very quick on the install without sparing any quality. He was very considerate to let me know when the alarm would engage and the siren would sound while he we setting it up. He also made sure I was happy with the location for all the equipment. Afterward, he gave me a thorough system walk through and answered all my questions. I would highly recommend them for your install. I have read that some have issues with ADTs customer service, but Tyson reassured me that he would always be available to help if I have any issues with ADTs call center. You will be glad you chose DSSI!

Everything went smooth as advertised. I had a problem with another security firm and Tyson (My ADT Rep) would not degrade his competitor at all. He told me about his product and what it will do. I'm looking forward to the service. So far so good. Bottom line. I wanted to secure my home. I think I've done that. Great work by the installer also. He gave me options on the placement of my security devices and explained their functions. Thanks ADT