URLACHER PIANO TUNING & REPAIR

Great job! I highly recommend!

Lucy seems to be slow returning phone calls. However, when she finally returned our call we set up an appointment and she arrived on time. Job was completed in about two hours. She is very thorough. I doubt that anyone in town does the quality of work she does.

Lucy was very professional and courteous. She was running about 20 minutes late, but called to let me know that. The piano hadn't been tuned for some time, and now it sounds great.

Excellent. Lucy Urlacher is a pro. I have never heard my piano sound so good!

IT TOOK LUCY ABOUT A WEEK TO RETURN MY PHONE CALL WHEN I INITIALLY CALLED HER. SHE WAS ABLE TO FIT ME INTO HER SCHEDULE WHEN I EXPLAINED THAT MY PARENTS WOULD BE COMING FOR A VISIT, AND I WANTED THE PIANO TO BE TUNED BEFORE THEY ARRIVED. LUCY WAS LATE GETTING TO MY HOME, BUT SHE DID CALL TO LET ME KNOW SHE WAS RUNNING LATE. ONCE SHE GOT THERE, SHE DID AN EXCELLENT JOB OF TESTING OUT MY PIANO AND TUNING IT FOR ME. I HAD TO LEAVE WHILE SHE WAS STILL DOING THE TUNING, BUT SHE SEEMED VERY TRUSTWORTHY, AND I DID NOT MIND HAVING HER STAY AND LOCK UP WHEN SHE LEFT. SHE WAS PLEASANT, AND VERY NICE TO MY PUPPY.

LUCY URLACHER HAS OVER TWENTY YEARS WORTH OF EXPERIENCE AND EXPERTISE. SHE HAS ABSOLUTELY IMPECCABLE PERFECTION AND KNOWS WHAT SHE IS DOING. VERY KIND AND POLITE.

LUCY IS A VERY QUALIFIED REGISTERED PIANO TECHNICIAN. WE ARE CURRENTLY USING AND LOOKING AFTER A STEINWAY 1098 FOR SOME FRIENDS. LUCY HAS BEEN VERY HELPFUL REGARDING HOW BEST TO CARE FOR THIS NICE INSTRUMENT. ALSO, SHE IS VERY KNOWLEDGEABLE ABOUT BOTH GRANDS AND UPRIGHTS AS WELL AS VARIOUS MAKES OF PIANOS, AND IS HAPPY TO TEACH YOU ABOUT IT AS PART OF HER WORK. IN OTHER WORDS, SHE DOES MORE THAN JUST TUNE THE PIANO AND MAKE REPAIRS. I HAVE RECOMMENDED HER TO SEVERAL FRIENDS, AND THEY HAVE ALL BEEN VERY PLEASED WITH HER WORK. SHE SERVICES THE PIANOS AT OUR CHURCH, AND IN THE PAST HAS SERVICED PIANOS AT A MAJOR SCHOOL DISTRICT IN KANSAS CITY. SHE CALLS IF SHE WILL BE LATE, AND WE HAVE MADE AN ARRANGEMENT THAT SHE WILL CALL ME AT WORK RIGHT BEFORE SHE IS READY TO COME TO MY HOUSE, SO THAT I DON'T WASTE TIME AT HOME WAITING FOR HER.

EXCELLENT WORK. VERY THOROUGH. WORKS UNTIL CORRECT.

RELIABLE AND DEDICATED. SHE IS POLITE. SHE IS PROMPT AND VERY EASY TO WORK WITH. WE USE HER EACH YEAR, AND HAVE DONE SO FOR SEVERAL YEARS.

LUCY IS AN EXCELLENT TUNER AND TECHNICIAN WHO REALLY KNOWS WHAT SHE IS TALKING ABOUT. WHILE NOT THE ABSOLUTE BEST AT GETTING IMMEDIATELY BACK WITH YOU BY PHONE, SHE'S WORTH THE WAIT. HER PRICES MIGHT SEEM HIGH, BUT ARE RELATIVE TO WHAT OTHER TOP TECHNICIANS CHARGE.

THE TUNER, LUCY, WAS VERY POLITE AND IS VERY KNOWLEDGEABLE ABOUT THE CARE OF PIANOS. SHE IS ALSO VERY PROFESSIONAL.