Total Delivery and Installation

I made an appointment and was quoted one price. On day work was to be done, Stephen Smith (owner) called to tell me he was sick and would be unable to do the job. He had me call the office and reschedule. When I called the office, I spoke with Misty and was suddenly quoted a new price ($50 higher than original). I agreed to pay the increase price and rescheduled for two weeks later. This time, on the day the work was to be done, Mr. Smith did not show up at the appointed time and he did not call me. I called the office and spoke to Misty thinking Mr. Smith might be running late. She said she would call him but wasn't sure if he would make it as he had a party he went to the night before. She then called him and called me back saying he was not going to be able to make the appointment as he had something else to do. I said I no longer was interested in him doing the plumbing job for me. If this is the way Stephen Smith operates his business and treats potential clients then I'm also thinking this is a reflection of the quality of his work. Buyer beware.