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Approved Pro
Approved Pro

Quality Septic & Sewer, Inc.

Septic System Installation and Replacement, Septic System Repair, Septic System Installation or Replacement Service,

About us

Since 1985, Quality Septic & Sewer, Inc., has served the greater Kansas City area's Septic, Sewer, and Water service needs. We take pride in doing the job right the first time. Customer service is our number one priority. We have not only acquired and completed thousands of our own projects over these years but have been sub-contractors for several of the "Big Name" plumbers in the area. We pass these same "Wholesale" prices on to you, skipping the "Middle-Man" and saving you money! We spend many days every year in continuing education classes learning the latest in innovative technology in the On-Site (Septic System) Industry. We pride ourselves in being "Problem Solvers". Contact Mark Shepard, Pres. Quality Septic & Sewer, Inc. today, and you'll be glad you did.

Business highlights

Emergency services offered
40 years of experience

Services we offer

Septic System Installation, Design and Repair, Septic System Maintenance Contract Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
0%
3
4%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 53 reviews
Peggy S.
Sep 2024
5.0
Septic System Repair
Yes, I recommend this pro
$6,000
This is the Best, Sewer, Septic tank, Lateral Lines out of Overland Park KS that Services Kansas n Missouri. They are very prompt at the inspection, Quote design n installation that I have ever seen in years. Mark n his team were fantastic n quick. They even dealt with the County that was on us. I totally recommend Mark Sheppard n team for any Lateral Lines. Sewer, Septic n Pirana Install around. Their price beat anyone else's n their work was extravagantly awesome. Everyone else wanted to do unnecessary work n install we didn't need. Quality Septic concentrated on the actual issue n problem and quoted only what was needed. Others wanted to do stuff not needed or required. Thank you so Much Quality Sewer n Septic for taking extremely awesome care of my backyard n job. I totally recommend anyone to call them 1st you won't be disappointed n will definitely want them to do your job. They were very friendly, understanding n reassured us they will have our back n get it taken care of correctly. An they did 100% of it. Unlike the others

Alex S.
Jan 2024
5.0
Septic System Installation and Replacement
Yes, I recommend this pro
Quick work, excellent price and easy to work with!

Dale D.
Jun 2023
4.5
Septic System Repair
Yes, I recommend this pro
On time and the price was right.

Joe S.
Oct 2022
2.5
Septic System Installation and Replacement
Ok.

Nicole K.
Mar 2022
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
I would give them a 10 if possible. They did great!

John C.
Sep 2020
5.0
Septic System Repair
Yes, I recommend this pro
$125
They were able to come on the same day and were reasonably priced.

John S.
Jun 2020
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
I needed to have my cast iron and clay pipe sewer replaced. I called several companies for bids and Quality was by far the lowest bid. I had them replace my entire system , from the roof vent pipe to the city sewer main. They did a great job and did it so that I was only out of service for about 9 hours. Great workers doing the inside work and outside as well. I would recommend them anytime based on my experience.

Jarett L.
Jul 2019
5.0
Septic System Repair
Yes, I recommend this pro
They came out same day, I had a hard time finding a company that would look at the leach field stuff, but they knew exactly what to do. He didn't BS me or anything, ended up just being a clogged up pipe in the leach field but he checked everything twice and I'm super happy with them.

Phil S.
Jan 2019
5.0
Septic System Repair
Yes, I recommend this pro
$150
Amazing how quickly they responded, great quality of work at a reasonable price

Jackie R.
Sep 2018
5.0
Septic System Installation and Replacement
Yes, I recommend this pro
Excellent service. Very reasonable pricing. Excellent work. Very pleased with them and would highly recommend them.

Shawn F.
May 2018
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Experienced professional courteous and informative. Got the work done in a timely manner. Nice work.

Rod K.
Apr 2018
5.0
Septic System Repair
Yes, I recommend this pro
Very professional!

Tom S.
Oct 2017
5.0
Septic System Installation and Replacement
Yes, I recommend this pro
$11,000
I had a septic replacement prior to closing on the sale of my property. The buyer was planning on adding more bedrooms and Mark handled the county soil tests, approvals, and sizing requirements, and he got all the work finished prior to closing. The office staff was also very helpful.I would highly recommend Quality Septic and Sewer.

Norman B.
Sep 2016
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Mark was very professional and worked with to do only what we needed to have done. Was very reasonable priced. They did a quality work. We would recommend Quality Septic & Sewer, Inc to anyone needing their main sewer line replaced.

Darcy M.
Oct 2015
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
The project was completed in a very professional manner. They showed up at scheduled time and was completed within six hours time span. Final project turned out great! Would highly recommend.

Thomas R.
Jul 2015
5.0
Septic System Repair
Yes, I recommend this pro
$50
They inspected the system, but couldn't find the problem. They recommended a plumber they used that could visually inspect the line with a camera. This still didn't ID the problem, so I had the septic tank pumped and inspected (Quality Septic and Sewer did not have the equipment to do either of these). The cause is still not totally identified, but suspect that there may have been some issues with the previous home that was demolished before this one was built. If the problem continues, major excavation will be needed. That is in limbo at the moment. All in all, very satisfied with the services provided. Quality Septic and Sewer has my highest recommendation for customer service, honesty and responsiveness.

Justin H.
Feb 2015
5.0
Septic System Installation and Replacement
Yes, I recommend this pro
.

Erick S.
Feb 2015
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
$2,100
very good service . they fix my sewer line very quickly

Crystal K.
Jan 2015
5.0
Septic System Installation and Replacement
Yes, I recommend this pro
They are very honest and do what they say they are going to do.

Tammy C.
Jan 2015
4.5
Septic System Repair
Yes, I recommend this pro
Fast response and repair. Would have liked a little more communication related to issues and cost for repair.
Response from Quality Septic & Sewer, Inc.
"I gave an estimate over the phone the day of the lead for sewage backing up in their house. I was told the repair would be about 10 feet of pipe replacement. When my crew got there the very next day, and began the work, they found that there was indeed 35 feet of replacement needed. We do not leave a job half finished, so we made the necessary repairs. Although the work we did was over 300% of the footage we were given, we only charged 25% more than the estimate. I'm not quite sure what else we were supposed to do!"

Randy M.
Jan 2015
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
$2,850
We had a quick response and scheduling for a fair price.

Ken L.
Dec 2014
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
Mark & Tim are great. Made the process very simple. Said what he would do, did what he said, and was half the price of others. I will recommend often.

David F.
Aug 2014
5.0
Septic System Installation and Replacement
Yes, I recommend this pro
Great job, stayed the course even with complications. Already passed on the name to someone else!

Ron T.
Jul 2014
5.0
Septic System Repair
Yes, I recommend this pro
$100
Quick response and clear explanation of what was happening.

Robert M.
Jan 2014
5.0
Sewer Main Install, Replace or Repair
Yes, I recommend this pro
$3,000
Mark called me 2 minutes after I filled out the HomeAdvisor work order, his estimate was less then half of the previous estimate. He started work right when he said he would and worked past sundown to complete the job...Were VERY HAPPY!!
Showing 1-25 of 53

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Quality Septic & Sewer, Inc. is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 10:00 PM Tuesday: 7:00 AM - 10:00 PM Wednesday: 7:00 AM - 10:00 PM Thursday: Closed Friday: Closed Saturday: Closed Sunday: 7:00 AM - 10:00 PM

Yes, Quality Septic & Sewer, Inc. offers free project estimates.

No, Quality Septic & Sewer, Inc. does not offer eco-friendly accreditations.

No, Quality Septic & Sewer, Inc. does not offer a senior discount.

Yes, Quality Septic & Sewer, Inc. offers emergency services.

Yes, Quality Septic & Sewer, Inc. offers warranties.