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Quality Septic & Sewer, INC.
Excavation Major Grading or Resloping, Septic System - Install or Replace, Septic System Repair,
About us
We design, install, repair, and maintain septic systems, and replace or repair sewers and water lines in the Kansas City Metro area. We are a small company with low overhead for competitive pricing. We are a member and on the board of directors of the Kansas Small Flows Assoc. We are also members of NOWRA, the National Onsite Wastewater Recycling Assoc. We have also completed over 100 Hours of Continuing Education Classes in the Onsite Industry including classes on Operation and Maintenance, Drip Irrigation Systems, Bottomless Sand Filter Systems, and Mound Systems; as well as Conventional Lateral Systems.
Business highlights
Emergency services offered
40 years of experience
Services we offer
Septic System installation, and repair, and sewer line and water line repair., maintenance
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.914 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-14 of 14 reviews
Jeremy S.
Sep 2015
unknown
Erick S.
Sep 2015
unknown
Crystal K.
Jan 2015
unknown
Daniel K.
Dec 2014
The crew worked very quickly and efficiently. They worked with the Honey wagon people to pump everything out and get my grey water tank cleaned out. They had good equipment for digging and knew what they were doing. Very happy with their work and would use them again.
Richard P.
Oct 2014
Water line broke underground at 2:25 AM, by noon they had it fixed for $200 less than estimate. Break was near meter and they only had to dig up 2/3 of way to house.
$1000 less than other estimate.
$1000 less than other estimate.
Patricia M.
Sep 2014
+ courteous, responsive, timely, good price
_ condition of landscaping after
We should have discussed how the area would be "put back together". They are NOT landscapers, but ARE responsible, fair sewer contractors. I would use them again.
_ condition of landscaping after
We should have discussed how the area would be "put back together". They are NOT landscapers, but ARE responsible, fair sewer contractors. I would use them again.
Kelvin C.
Aug 2014
unknown
Luis M.
Sep 2013
Very professional and polite crew, hard workers and very helpful.
Christine H.
Mar 2013
Built a new home on at an existing home site in rural Johnson County. Mark and his crew did an excelent job working with us to coordinate with the new home construction and septic system installation. Prompt service and cleaned up the site after they were completed.
Bo M.
Jul 2012
It went better than I I ever imagined.. whew!
Mark arranged to have the utilities marked early in the morning then showed up promptly and he and his associate did the entire job in one day..!
We had a large amount of chambered lateral tanks dug and installed, Mark even graciously took the extra dirt and relocated to an area of my back yard that had been eroding... Two Thumbs seriously up.
They regraded the yard after the installation and offered to come back and regrade after the yard has settled...Totally professional.
Mark arranged to have the utilities marked early in the morning then showed up promptly and he and his associate did the entire job in one day..!
We had a large amount of chambered lateral tanks dug and installed, Mark even graciously took the extra dirt and relocated to an area of my back yard that had been eroding... Two Thumbs seriously up.
They regraded the yard after the installation and offered to come back and regrade after the yard has settled...Totally professional.
Pauline W.
Jun 2012
Stephen B.
Aug 2011
First of all they were schedule to start at 8:00 and i finally had to call them at 8:30 to find out where they were. He told me it would be after lunch before they were able to get ther because they got hung up on a previous job. They finally showed up around 2:45. This was supposed to be 1\2 day job and it ended up taking about a day and a half. They got in that afternoon and got the old line dug up but then they rean into a couple of issues. The house is 50+ years old and everything was in worse shape than they had anticipated. They ended up having to pull the meter,replace the meter box and thirty feet of water line. While they got started late and ran into issues they completed with professionalism. There were only a few additional charges for addtional parts and even though it was a bigger job than they anticipated they did not charge me any additional labor.
Response from Quality Septic & Sewer, INC.
"We indeed showed up later than expected due to another repair that was an emergency. The member was not an emergency and should have easily been completed that day, however, as he pointed out, there were some unforseen circumstances not normally anticipated. We worked late to try to finish, but there was no reasonable way to get the special parts at that time of night. Since no one needed to be in the house that night, we came back and finished first thing in the morning. We had every right to charge more for the special conditions, but only charged for the extra parts and no additional labor, although due to those unusual and unforseeable circumstances the job took at least twice as long as normal. Unfortunately, not all jobs go perfectly, and this just took longer than anticipated!"
Ralph P.
May 2010
Mark was prompt, his estimate was more than fair and the job was completed ahead of schedual.
Mark H.
Nov 2007
Mark was very easy to work with. He knows what he is doing. This is new construction and had to pass inspection. He took care of calling the inspector and we passed the 1st time. The work was done well and in a timely manner.
Licensing
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FAQ
Quality Septic & Sewer, INC. is currently rated 4.9 overall out of 5.
Quality Septic & Sewer, INC. accepts the following forms of payment: CreditCard
No, Quality Septic & Sewer, INC. does not offer free project estimates.
No, Quality Septic & Sewer, INC. does not offer eco-friendly accreditations.
No, Quality Septic & Sewer, INC. does not offer a senior discount.
Yes, Quality Septic & Sewer, INC. offers emergency services.
No, Quality Septic & Sewer, INC. does not offer warranties.