Moving Kings

I had Moving Kings on a job dated 11/20/2022 between approximately 3:30 pm - 7:00 pm. During this time, MANY of my furniture items were broken and not discovered until I unwrapped the items that the movers had packed up. Pictures are attached, but my bed frame, antique speakers, antique/family heirloom cabinet/nightstand, and even the underneath of my couch was ripped by the movers. My mattress arrived with dirt marks that could have been avoided had they wrapped my bed in plastic as I had requested The mattress was also deformed as the movers used moving straps but failed to treat it with care and causing permanent creasing/lumps in the mattress. I, also, specifically told movers of the fragile/ANTIQUE items and even let them inspect items for the best tactic before they began moving furniture. Upon arrival at the drop-off location - Instead of telling me about the damages, the movers placed my items in a corner of my new apartment to hide the damages that THEY caused. On top of the careless recklessness that lead to the damage of over 70% of the items moved - the movers managed to break the freight elevator at the pickup location. This left a multitude of items still at my old address on the day of the move and an unfinished job. The movers were to call me back to come to finish the appointment the following day (as this was their fault), but never called; now Moving Kings (as a company) will not answer calls about my damaged items or the unfinished move job. I left multiple calls for both Associate Managers, Kourtney and Jesse, and am still waiting for a response. Kourtney responded by e-mail for a follow-up call and never reached back out via phone as asked. I also have items missing from the move that the Movers placed in the truck - a dog food bowl stand, shoe stands, screws from furniture (that Moving Kings removed), and large mirrors. Research your moving companies - I highly recommend All My Sons as they fixed the error caused by Moving Kings.

My experience was horrible and the follow up is more than awful..I used this company Moving Kings about 3 months ago in August..They charged me $1600.00 for in town move and they put several holes in my walls. I have been more than patient waiting to get them to repair the damages and no resolution yet..They will not return my calls or reply to my emails...I will take others measures if necessary to have this resolved...Jessie King is the owner and Kourtney is the move coordinator; you have horrible customer service and this is unacceptable. I demand that you take ownership of this problem that your guys caused and make this situation right!! And they broke a picture and mirror in addition to the holes in my wall. Today is December 31,2020 and still no communication, apology or resolution...I hope Angie's List can help to get it resolved. Elena Ramsey

Jesse did a super job. I was really impressed.

On time Moved really fast Unbelievable fast Everything great shape Good guys Ask for Brian ?

I'm glad to see one of the other reviews had good experiences with Moving Kings. Unfortunately, my experience was pretty bad. First off, part of the reason I hired them was they said they were able to move an upright piano. The crew they sent out was not able to move the piano, but spent a billable hour trying and griping about their management, and the scratched up the floor pretty seriously in the process. Quite a few items were broken in the move (I posted pictures). They also chipped up some marble tiles from an outdoor table and really scratched up an antique dining table. I reached out by email twice to Jesse from Moving Kings to see what they could do to help make things right, and never got a response, so I guess I'll just have to chalk this up to a a painful lesson not to use Moving Kings again. If you chose to use this company, I certainly hope you have better luck than I did.

Aaron, Dillon and Brian were punctual, helpful, funny and made moving (which we all know is hard/a pain) an easier process. Kept me up to date on everything they were doing/approx times (also had a storage unit with items to get from there as well) Jesse made it easy to book, kept me well informed of prices beforehand (didn’t change day of move like it does with some companies) and gave me peace of mind working with his company. No damage to any of my items or apartments. DEFINITELY will use them again(hopefully NOT moving again anytime soon, but when we do..) & will use them to move my boyfriend’s Dad in a couple of months!!

The two movers were punctual and worked well as a team.

Family values, customer service, following a job through from start to finish! That is exactly what sets this company apart. I had a unique last minute move (24 hour notice) and from the very start Kourtney took charge. From every detail, this company truly delivers. The crew, Ty, Jayson, Jesse and Keenan handled each piece as if it were golden. We had a few pieces we were worried would not fit through the door frame and the crew handled it flawlessly! I have used a few more familiar name Companies in the area and although they completed the task at hand, no company has been more hands on and focused on customer satisfaction like Moving Kings! They take pride in their work and show true respect to you, the customer. Oh, and above and beyond all that, their rates... more than fair and reasonable. Above and beyond, that's what they do! Thank you Moving King! Customer for life Rhonda Pemberton