Reviews
4.03 Reviews
Showing 1-3 of 3 reviews
Janet M.
10/2014
furniture sales
 + -1 moreunknown
Description of Work: I purchased a defective mattress at the Ward Parkway store and they were not helpful at all. Bill basically said he couldn't help me and all of a sudden didn't remember helping me the week before. When I inquired as to who could help me, he referred me to Kendal at the 119th St store. Kendal was a stellar professional, took care of me immediately and I had a new mattress that evening.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$800
SHANNAN P.
06/2006
mattresses
 + -1 moreThe sale person, Shane, was pushy. Did not discuss during sale that frame was not included. Mattress arrived with no frame and delivery team did not have frame to add to purchase in truck. When I called the store - because of the late hour of delivery - there was 'nothing' to be done about the lack of frame. Home delivery was schedule between 6:00 and 9:00pm. Delivery team did arrive at 9:00pm. The mattress is wonderful - the sales / delivery process is lacking.
Description of Work: Purchased a new mattress.
| Rating Category | Rating out of 5 |
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| quality | |
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| professionalism | |
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$2,000
MELANIE AND PAT M.
02/2006
mattresses
 + -1 moreCAME RIGHT WHEN THEY SAID WERE GOING TO. DID AN EXCELLENT JOB. I COULDN'T SAY MORE GOOD THINGS ABOUT THIS COMPANY. THEY WERE PROMPT, COURTEOUS, AND HELPFUL. FULL SIZE, GUEST BED - NOT TOP OF THE LINE BUT PERFECT FOR US.
Description of Work: Bought and delivered new mattress.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
$275
Contact information
11970 METCALF AVE, Overland Park, KS 66213
www.mattressfirm.comService hours
Sunday:
12:00 PM - 6:00 AMMonday:
10:00 AM - 9:00 AMTuesday:
10:00 AM - 9:00 AMWednesday:
10:00 AM - 9:00 AMThursday:
10:00 AM - 9:00 AMFriday:
10:00 AM - 9:00 AMSaturday:
10:00 AM - 8:00 AMLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Mattresses,
Furniture - Sales
FAQ
MATTRESS FIRM is currently rated 4 overall out of 5.
Sunday: 12:00 PM - 6:00 AM
Monday: 10:00 AM - 9:00 AM
Tuesday: 10:00 AM - 9:00 AM
Wednesday: 10:00 AM - 9:00 AM
Thursday: 10:00 AM - 9:00 AM
Friday: 10:00 AM - 9:00 AM
Saturday: 10:00 AM - 8:00 AM
No, MATTRESS FIRM does not offer free project estimates.
No, MATTRESS FIRM does not offer eco-friendly accreditations.
No, MATTRESS FIRM does not offer a senior discount.
No, MATTRESS FIRM does not offer emergency services.
No, MATTRESS FIRM does not offer warranties.
Contact information
11970 METCALF AVE, Overland Park, KS 66213
www.mattressfirm.comService hours
Sunday:
12:00 PM - 6:00 AMMonday:
10:00 AM - 9:00 AMTuesday:
10:00 AM - 9:00 AMWednesday:
10:00 AM - 9:00 AMThursday:
10:00 AM - 9:00 AMFriday:
10:00 AM - 9:00 AMSaturday:
10:00 AM - 8:00 AM