Home Radon Detection Co

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We called and the lady from the Home Radon Detection came to our house on time.  The level detector showed high radon level and she recommended mitigation which her company does as well.  We set up an appointment and the father and son team came on time and performed service.  They told us the amount we paid includes the second test and told us to wait about 4 days before scheduling for second test.  When we called 2 weeks later, we got a voice mail and left a message.  She never returned our call.  A month later, we called her again.  This time she called us back but didn't want to come in to set up that weekend since she was planning on taking it off.  She told us she will call us back to let us know if she will come in that weekend or not. Well, the weekend has passed and no call from her yet.  This is why we gave low score on responsiveness and professionalism.  We don't think she doesn't want to retest.  We think we are no longer in her priority since we already paid.  We will be still waiting for her call.

The process took about 4 hours, exactly as estimated.  Mike and Kyle were both very friendly and professional.  This is a family business and they have been doing it for many years.  They cleaned up after themselves and charged us what we expected.  I recommend them and would definitely use them again.

Good experience. Family owned and operated. Professional and courteous.

The crew came out at the appointed time, and performed the radon mitigation exactly as I thought they should have. They were prompt, professional, and did a quality job. The guys obviously had a lot of experience doing this work, and took pride in their work.