HOME DEPOT

The installers showed up on time. They got the job done on time. I think they did a good job on the installation. They were very very professional. They were nice, courteous. They did a good job and we would have them back again. The price for installation was in the sales price so there was not cost. They were courteous and professional and got the job done.

On the sales side they are really good. They know their products very well. They are very good at managing the installation company which is a subsidiary of  Home Depot. The installation company's material numbers were way to high. When I did the math, I pointed it out and the sales people looked at it and said yeah you are right and we worked thru it. The sales people I think are sharper than the people representing the installers.

It's close and they usually have a good selection. Customer service is always pretty good. To improve their services, they could reduce the prices and have more people on the floor so you don't have to look for help.

unknown

unknown

The staff is friendly and they usually have what I need.

ok

Very professional. Great customer support.

My experience with the Home Depot was very positive. They arrived on time. Two of them worked all day long, got the job done. I was very happy with them.

In the last three years we have got several things from there. I don't know about all the Home Depot locations but this particular location is very helpful. We noticed that there was some problem with the dryer and I didn't have any trouble in changing it. They use subcontractors for installation of doors and windows and they did an excellent job.

The crew arrived on the first day and listened to my requirements and stated that they needed to get approval to deviate from the standard installation and get back to me. Heard back from the Home Depot staff and they indicated that the installation would go ahead and will meet my requirements.The crew showed up a few days later on a snow covered day and had the consideration to remove their boots and work inside with proper foot covering. Mr.Mcginnis and his crew were very meticulous in the installation of the thermo pane windows and then insulating and caulking every seam to ensure a weather tight installation. Excellent work done in a very friendly & professional manner.

Outstanding! I saved over $135 from the estimate for a lesser quality door from a local outfit and installed the opener in less than an hour. I had to wait two days for an appointment.

I left the store without buying any products, very frustrated because I asked two different workers in the store about how to clean and maintain the ceramic tile and grout (sealing, etc.) in our new home and received two completely different answers. One guy told me the tile and grout needed sealing two to three times a year while another one told me once every 5 years. When I let the 2nd worker there know the info the first one said, he just said that the other employee was wrong. I didn't know what to believe so I just left.

Bought the water heater over the phone and the installer was there the next day. Did a good job. No problems.

ONCE THE DOORS WERE ORDERED EVERYTHING WENT VERY SMOOTHLY. HOME DEPOT USES A SUBCONTRACTOR. WE WERE CONTACTED THE NEXT BUSINESS DAY AFTER ORDER WAS PLACED. INSTALLER KEPT TO APPOINTMENT AND COMPLETED THE JOB WITHOUT INCIDENT. THE MOST DIFFICULT TASK WAS ORDERING THE DOORS IN THE FIRST PLACE. THERE WAS NO ONE AT THE SERVICE DESK. I HAD TO ASK FOUR TIMES FOR A SALES REP. AFTER THE FOURTH TIME I RETURNED FROM THE FRONT OF THE STORE TO FIND THE REP HELPING A COUPLE WHO WAS THERE AFTER ME. THEY FINALLY SENT SOMEONE WHO WAS COURTEOUS, BUT NEW. THIS DELAYED THE TRANSACTION EVEN FURTHER. IF I WASN'T PATIENT I WOULD HAVE WALKED OUT. THE OVERALL JOB WAS WELL DONE. THE INSTALLER GETS A'S, HOME DEPOT INITIAL HELP GETS A C FOR AN OVERALL B AVERAGE IN RESPONSIVENESS AND PUNCTUALITY.

THEY WERE VERY INCONSIDERATE WITH THE FURNITURE, NOT VERY POLITE.