Hendrickson Acura Overland Park

The price is covered by my maintenance.

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The service was fine. I dealt with one person, and he was very professional. The work was done as promised. The gentleman I worked with Emailed me with a quote for the service. They did a good job.

It has been good.

The service is always awesome.

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My husband and I bought our Acura TSX from Superior Acura about 4 years ago. We purchased their maintence program when we puchased the car and have been so happy with their service and professionalism that we renewed the maintinece program. I love that they give you free use of a loaner car, so we are able to run errands while the services are being done. If all that is needed is an oil change they always get us in and out in way under an hour. They are also very accomadatinng and have been able to squeeze us in with very short notice.

While I do think the cost of repairing Acura's are high, they are probably in line with other luxury type cars.
They did save me money by finding some things that needed repair that was covered under warranty thus lessening the labor charges for the 90,000 mile service. They have always been very good about working with you to find things that could be covered under warranty which in the long run saves you money. The service dept is first rate with the only complaint is that sometimes they are not able to complete the repair when they promised. This normally is not a problem as they provide loaner cars. Overall very satisfied with this dealer's repair dept.

So bad you would have though it was a satire of sleazy underhanded sales people. Sadly it was real life. After a failed high pressure sales attempt to get me to agree to ridiculously awful finacing terms they finally caved and we closed a deal. Only AFTER the sale was completed and money changed hands they brought out a form disclosing damage to the car and demanding that sign it saying the told me about it before the sale.
Less than a year later the car completely died. Their service centers explanation was that the oil had all suddenly and without explanation disappeared killing the engine. They said the warranty did not cover it.

I was satisfied with the service and would return for future service.

They are very professional. I have used them for service on my Acuras for almost 20 years. I have been very pleased with their service department.

They are very friendly and their services are good. They are same as the other auto body work that my husband uses but the only difference is Superior Auto Group is a dealer and they are not collision center.

Purchasing experience was as pleasant as a used-car buying experience can be. Reasonable price on the car (based on KBB, Edmunds and NADA consumer) with very good follow-through on minor bodywork that was needed. Work took 3 days and a n/c loaner car was provided. ~3 weeks after car was purchased, the battery died. There had been a concern prior to purchase but lights may have been left on at dealership. Was expecting anything from the 10% discount on the 30day/1,000 mile warranty to "we'll split the cost with you". Pleasantly surprised, they replaced at no-charge! No questions asked. They didn't have to do that, but because they did I will certainly lean to taking the car there for other work. Well done Superior - smart customer service move in an industry not known for that.

The car runs just fine.

I bought this 97 RL after having it inspected by Superior Acura. It's not just because the car was a sweet, low mileage deal, but because the whole Superior Acura service department made me feel like a partner, not a customer. They have consistently gone out of their way to make me feel welcome, always providing value-added service. They have Saturday service hours. They always arrange either to provide a loaner car, or a shuttle to and from work. Here's a story that is typical of their service: a screw came out of my wind shield visor. They had to special order the part. When it arrived, they installed it, washed my car and gave it to me without charge. This is the kind of thing that makes me a fan and keeps me from looking for a cheaper, after-market repair shop. Plus they always have service coupons on their web site.

VERY PROFESSIONAL DEALER THAT COMPLETED THE WORK AS SPECIFIED AND ON TIME AS PROMISED. THE CAR WAS BOUGHT FROM THE SAME DEALER SO A DISCOUNT ON THE TIMING BELT SERVICE WAS GIVEN.

THEY ARE HONEST ABOUT TELLING ME WHAT WORK SHOULD BE DONE SINCE I DRIVE LESS THAN 10,000 MILES PER YEAR. I APPRECIATE THAT I AM ABLE TO MAKE AN APPOINTMENT FOR THE EXACT TIME TO HAVE THE WORK DONE AND IF I HAVE AN ERMERCENCY, SUCH AS WINDOWS NOT WORKING I CAN GET IN IMMEDIATELY.