Computer Medics of Kansas City LLC

Excellent service and got work done a day earlier than promised. Couldnt be happier.

I was extremely pleased - I had several major issues going on with my laptop and was unsure if it would start again. Dawn helped me - she called me multiple times with status updates and explained everything in simple terms. The laptop was fixed in a very timely manner at a reasonable price. This is the place I will go anytime I have issues with a device - great service!

It was great. They're A+!

My 5+ y/o Sony desktop died, but I thought I was OK because I do regular (but not daily) backups on my Seagate EHD. But when I tried to transfer my data to my laptop - nothing. Got a new EHD and took them both in to Computer Medics, and they were able to transfer all my data to the new EHD. The only downside was it took 3 days to get it all transferred because of the amount of data and slowness of the old EHD ... I guess.

Call to appt. lapse time was about 14 business hours for a home visit. I called because my CD player wouldn't play after I reinstalled Windows 7 (after uninstalling Windows 10). Robert, the company owner, was able to quickly identify and fix the issue. I've already forgotten exactly what it was...BIOS? something maybe. I also wanted help setting up an external backup drive. He did that and explained the features of my computer as it relates to ongoing backup. He also described additional options of cloud storage and took time to explain advantages and disadvantages. He also optimized for backup by cleaning out leftover Windows 10 files and some other stuff. In everything he did, he explained what and why and how. I really appreciated his expertise and how he was able to explain things to my somewhat savvy level of understanding. I can't say enough good things about him. Robert's background includes working in Army communications. He and his wife started this business 11 years ago.

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They were very helpful and knowledgeable.

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I could not be more pleased with his knowledge and willingness to help.  He really knows his business. He was fast and efficient and a delight. to work with. I would not hesitate to call him again.  He even helped me try to fix the music box for the pack n play!

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They did not charge me. It went great. The pricing policy is good, if they cannot fix it they will not charge you.

My wife's Dell notebook would no longer start up. She does a lot of family history research, ancestry, and all her data was on that computer. I took it to these guys to recover the data from the hard drive and hopefully fix the computer. Well, they recovered the data from the hard drive! They could have fixed the computer, but the cost would have been more than the cost of a new one. I'm happy.

I recommended this business to a friend who was having problems with her computer.  They removed several viruses and programs that were unnecessary.  They were very knowledgeable and completed the repair in less time than estimated.  I would definitely recommend them to others.

Top notch repair center.  My computer is fixed and not without some real effort.
First this hard drive had been in to another computer repair place in Olathe 5 times for black screen.  They kept telling me it was a virus so I spent $500 over 3 years getting it cleaned.  This last time I took it to Computer Medics.  They cleaned it but when I had some further problems, they sent someone to my home to install a new driver and on the third visit, installed a card reader.  And for no additional charge except the price of the card reader.  These guys actually FIXED the PROBLEM and not just went through a procedure.  Love them.