Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

At Your Service Drain Cleaning Inc

Founded 2003 • With Angi since September 2007

4.6

(26) Verified Reviews

Business Details

Phone Number

Address

W 95 Metcalf

Overland Park, KS 66207

Description

Award winning....

Verified Reviews

A few reviews for this pro...
5.0

10/21/2020


Cheryl B.

Wonderful. Alex arrived on time and got both the jobs done in no time at all. He left no messes and was very polite and professional. Everything works perfectly now.

Description of Work
Install new kitchen faucet and install new floater in toilet

Category drain cleaning

5.0

05/09/2017


ROB S.

.

Description of Work
Drain cleaning

Category drain cleaning

5.0

01/29/2016


Sean D.

Patrick has been my go to for drains and plumbing for years now. This week he came through for me yet again. The whole house was backing up and we couldn't do much of anything. Patrick came out and did his best to get the drain open, then used a camera to investigate further. Turned out we had a hard blockage in the main line from the house. Instead of just leaving it there, Patrick made sure to get us in contact with Midwest Underground and explained our situation. We now have a new drain line and outside access. In all the years myself and my family have worked with Patrick and At Your Service I have always received great customer service, quality work, fair prices, and a positive experience overall.

Description of Work
Drain cleaning and scoping from roof access

Category drain cleaning

Service Provider Response

Thank you
5.0

12/24/2014


Matt P.

Our washing machine backed up through the toilet on our main floor of the house. I called Patrick and he was able to come out and check it out in about an hour. He gave me a quote over the phone of around $300. When he came and inspected he indicated that he would need to remove the toilet and that would be an extra $100 charge. This is the reason I give him a "B" on price as simply removing a toilet takes 5 min. I told him I thought that was high to remove the toilet so he said that I could go ahead and remove it and he wouldn't charge me (except I needed a new wax seal which I have no problem paying for). Anyway...so I removed the toilet in couple minutes and saved $100. He helped drain the water out of the toilet with his shop vac...which I thought was great. Anyway, he snaked the line and we no longer have an issue. The $319 charge is a bit high, but understand that being Christmas Eve there would be a higher charge...so I didn't mind that charge. Other than wanting to charge $100 for the toilet, everything else went great. I would use them again.

Description of Work
Snaked drain line.

Category drain cleaning

2.0

12/03/2014


Julie S.

At Your Service was prompt to respond and was on time to arrive at the job. We had discussed on the phone that the drain clean out job would need to be done from a crawl space. At that time he quoted a job of $500 for one hour of labor for two people. The extra charge was for the crawl space work. When they arrived they decided not to use the crawl space because it was difficult to get into. They then decided to use the vent on the roof. They indicated that a main clean out in the front of the house would be advised to install to make the process easier. The two men spent 45 min at the house and pulled out several roots from the line. They used a 3" blade since they were working from the vent. I assumed that the job was completed and that the camera company would be able to get a camera through the line to examine the pipes. HOWEVER, the camera was not able to get through because the clean out did not go all the way to the main sewer line. The clean out by At Your Service stopped several yards short of the main sewer line therefore not allowing the line to be scoped. I immediately called At Your Service and they indicated that they did the best they could. They did not offer to come back and complete the job even after talking to the service man that was performing the camera work. The following day I called and left a message indicating that I did not feel that their 45 minutes of work from the vent pipe in the roof justified the $505 that was charged. Especially since the job was still not complete. He indicated again that he had done all he could do and that if he was to come out again there would be additional fees of $125/ hour. Because the job was not done completely, we were forced to call another company to come and complete the job. That company charged for 1 hour of work for one man and they went through the toilet in the house with a 4" blade (which was what was needed for the job to be done correctly) and cleared the line completely. That total charge was $176.50. At Your Service did a poor job of clearing the line, overcharged for the work that was done and refused to remedy the problem. I will not use their service in the future. There are other companies that work with integrity and stand behind the work that they do.

Description of Work
We needed a sewer line cleaned from the house to main sewer across the street.

Category sewer cleaning, drain cleaning

Service Provider Response

This house was up for sale and I was stuck between the seller and the buyer and the real estate agent all out for a PROFIT........if you don't have a sewer mainline cleanout this makes my job very difficult.....
5.0

03/30/2014


Michael C.

Responded quickly for a Sunday afternoon, was clean, courteous and explained what was being done and found. Very pleasant person.

Description of Work
Ran the sewer line from the house to approximately the street (90ft), cleaning obstructions of paper wipes and predominately tree roots. Ran thru at least 5 may be 6 times to make sure there was a good drain os sewer materials.

Category drain cleaning

5.0

01/08/2014


Janine M.

It went great. I had hired At Your Service back on May 2, 2011 when I was desperate for someone to clear our stopped sewer line. The access was in the crawl space under the house. After getting turned down by several companies I called Roger the Plumber who recommended At Your Service. They came right out and agreed to do the job. I inquired about installing an outside access. They quoted me what I knew to be a very fair price and proceeded to do the work. They did not charge me more even when it took them much longer to make the cut to install the pipe. So, when our kitchen drain stopped up entirely on a Sunday before I was due to go out of town, I called them. For a very reasonable fee, he came right out and cleared the drain. He also ran a rooter down the sewer line while he was there for a very reasonable extra charge. This is a good company, and I keep their number on my refrigerator although I hope I don't have to call them anytime soon.

Description of Work
Cleared kitchen sink drain line and rootered sewer line.

Category drain cleaning

5.0

05/19/2013


Emily R.

We had water pooling from the drains in our basement. We called to inquire about service. The prices were reasonable and they were able to come out the next day. They had a very professional looking truck and equipment. Two men came out and it took about an hour and a half (our drains had a lot of tree roots in them). They were very polite and did an excelllent job. They even gave us some tips to help keep our drains clear in the future. Next time I have a problem, I'm going to definitely call them again.

Description of Work
Snaked multiple drains from house to city sewers.

Category drain cleaning

5.0

07/01/2012


Teri L.

Patrick has been cleaning our main drain for years. He is wonderful and always comes right away. In the past we've always called when the unmentionables were already overflowing, and he always came within a few hours. This year I decided to be proactive and call him BEFORE it got disgusting. I told him that it wasn't emergency and he still came the next day. He is always courteous and scrupulously clean. The stairs to our basement are very awkward and he manhandles his drill down them with no complaint. I have his sticker on my drain and wouldn't think of calling anyone else.

Description of Work
We have a clay pipe out to our sewer system that has cracked and broken. We have a tree right over it that sends roots poking through every year. Patrick has a huge drill that pushes through the irregular drain and cuts through the twigs and makes the drain run free and clear. We have a non-standard size cap on our drainpipe. It will pop off if you don't get it back on just right. Patrick is used to this and always makes sure to seal it good and tight.

Category drain cleaning

5.0

04/29/2012


susan K.

Patrick, the owner, was very responsive. I called at 8:00 AM and he came to my house the same day at 1:00. Very professional and careful. Quoted price on the phone was charged. I was very pleased with the service and will definitely call them again.

Description of Work
Snaked and cleaned three shower drains.

Category drain cleaning

3.0

04/11/2012


mark D.

work was fine. I thought the price was very high. Less than one hour of work and the labor bill was $386.90 was the plumber and his helper

Description of Work
replacement of outside faucet

Category drain cleaning

Service Provider Response

This job required a second man becouse it was in a crawl space. All prices were quoted before we completed the work. Two men are needed becouse we were in a small work area. I wish mark had talked to me about the price when I was there completing the work. If mark thought the bill was to high he should have told me before we completed and left the job. When we have two men on the job we charge for it.
5.0

12/31/2010


Patrick O.

Patrick was very responsive to my questions about a possible blockage to the septic system, providing valuable information over the phone, then coming out to the house to evaluate the next day. Called to let me know that he was running late. Very professional in his approach. Clearly knows his business. Unfortunately, because of the nature of my problem, he was unable to help other than to offer suggestions on how to address the problem

Description of Work
I had some concerns about a venting problem around the kitchen sink that I thought might be related to our septic system. Not an emergency situation, but an area of concern for me.

Category septic tank, drain cleaning

5.0

09/07/2010


CYNTHIA MICHAEL F.

Patrict the owner was very helpful and professional. I needed his services on Labor Day. He showed up within an hour of my call and went to work. I will definately use him again and I appreciate him being available on a holliday.

Description of Work
Cleaned out main drain to the street.

Category drain cleaning

4.0

02/27/2010


Stephanie M.

Overall, it went well. He was very fast and did a pretty good job of informing me of what was going on. He did tell me details of what he saw and advised that I should inform my tenants of items that they are not to put in the drain (coffee grounds, etc.). My only complaint would be pricing. I feel like it's possible that he charged me a bit more than he normally would because he knew I was a LL and he thought I would be able to pass the bill to my tenants, thus I would not care how much it cost. He told me that he would call me if the work was starting to look like it would cost more than $150. He did not call me during the work to advise me, only after and at that time he informed me the price was $175 due to the fact that he had to replace a pipe fitting.

Description of Work
The basement of my rental house in Prairie Village has a drain that was producing overflow. Patrick made it over there very fast, the next day and met with the tenants. He determined that the problem was the pipe between the kitchen drain and the basement was clogged with food and he unclogged it and also replaced a small pipe fitting that was old.

Category sewer cleaning

Service Provider Response

I did call the land lord to inform her the she needed a new plug on the mainline stack. She was charged the standard price for cleaning the drain . The extra charge was for parts. She did authorize me to replace the plug. Parts are not included in the price quote over the phone.
5.0

11/28/2009


Anita R.

I called yesterday at the end of the day and Patrick was able to schedule me for first thing this morning. He attempted to clear the line from the garage and was unable to go very far because of another problem. So instead, he removed the stool from my downstairs bathroom and ran the line from there and was able to go out 130 ft to clear the tree roots that were causing the problem. We talked about possible solutions and outcomes to address the other problem that he ran into on the first attempt from the garage and we will take care of that issue at another time. All the way through the appointment, Patrick kept me updated on what they were running into and what they would do next to try to resolve the issue. Patrick and Roy were very professional, cleaned up after the work was done and I felt very good about my experience with them. I'll definitely call them back to address other plumbing issues I have down the road.

Description of Work
Cleared tree roots from main line into house because two drains in the basement had backed up.

Category drain cleaning

5.0

10/13/2009


KENNETH B.

This was very short notice and I was very pleased that Patrick was able to come almost at once. We had a real mess, as the septic had backed up into the basement shower stall and all over the bathroom floor and carpet on the other side of the bathroom door. He arrived within an hour and cleaned the drain completely. Found dog hair(obviously from our Australian Shepherd) which he felt was the cause of the clogged area. He was very meticulous and covered all of the work area. He also was very pleasant, friendly, and quick. He wasn't here more than an hour! He advised us to have the septic pumped out which we plan on doing as soon as it dries out some. I will definitely plan to have him return in the future if we were to have a similar problem. We were very satisfied with the entire process.

Description of Work
The drain to our septic tank backed up into the basement shower....he cleared out the drain from the house to the septic(which was 140 feet away from the house which opened the drain.

Category septic tank, sewer cleaning, drain cleaning

5.0

10/03/2009


sean Z.

We had a sanitary sewer line back up the morning after bringing our newborn back from the hospital. At Your Service was Recommended by another plumbing contractor. The owner immediately answered my call and was at my house within 1/2 hour. The line was cleaned and running again within a couple of hours including the time that he spent cleaning the basement. He was very helpful and informative about the process and what we should look for to avoid additional problems.

Description of Work
Clean out of a backed up sanitary sewer line.

Category drain cleaning

5.0

07/26/2009


Jared M.

I have a small rental house in Waldo and the tenant called me about waste water backing up in the basement drains whenever they flushed the toilet or took a shower. I contacted Patrick after being referred to him by Mel, the owner of Water Works (Mel said he refers all of his main line work to Patrick). I spoke with Patrick around 9 a.m. and Patrick told me he could come by the house after he finished a job in the morning. He called me back around 11:15 a.m. and met me at the house by 11:45 a.m. I couldn't stick around while he finished the job due to an afternoon appointment so I left him at the house to finish the job and lock up. I even trusted him enough to leave a blank check with him to pay the final charges (he had given me an estimate of $150 that ended up being right on the money). I talked to the tenant and he informed me that everything worked great and that the areas around the basement drains had been cleaned up. At Your Service was very professional, responsive and punctual. I will definitely use this company again for work on our rental home and our primary residence.

Description of Work
Clear drain on main line of roots and other obstructions.

Category drain cleaning

5.0

01/12/2009


MEGHAN P.

The grossness notwithstanding, it was relatively quick and painless and, most importantly, I have my kitchen back.

Description of Work
With no warning, my sink backed up and filled up on both sides and wouldn't drain. Food, water and general grossness was just sitting several inches deep in both sides of my kitchen sink. Mr. McCowan identified the problem within moments and unclogged and removed what looked like a hairnet (don't ask me?!?) from deep within the pipe running from the sink down into the basement and out of the house. He cleared the pipes and I don't know what else but (hooray!) I was back in action in time to clean up dinner dishes!

Category drain cleaning

5.0

10/30/2008


NANCY W.

I thought it went very well. Patrick is very personable and comfortable to talk to and spent a lot of extra time discussing some of the plumbing and drainage problems in this house, (which are quite a few!) and didn't mind giving me advice on the plumbing in addition to the drains. The way the washer is installed is not optimal, and he installed a piece of pipe to assist me with it. I would definitely call him again.

Description of Work
Patrick snaked a floor drain and cleared it in the basement, and also snaked through a second floor drain, which because of the age and layout of the house emptied out into the yard, and while he was able to clear it to a point, he didn't feel that it would drain properly in the long run. He also installed some pipe to drain my washing machine differently, and examined and advised me about a drain from one of the bathrooms.

Category drain cleaning

1.0

07/20/2008


Mary J.

Patrick was called to clear the drains causing water back up in the basement. He was recommended because he had a certain tool that could cut through tree roots in the drain. I felt he was extremely unprofessional in every way. He left a big mess in the basement without offering to clean any of it up. He only removed a partial amount of roots causing back up instead of clearing all lines that were blocked. When I called him back to discuss this and wanted him to return and complete the job more thoroughly he refused.

Description of Work
Patrick was called to clear blockage causing water overflow in the drains in the basement. The blockage was caused by tree roots growing in the drain.

Category drain cleaning

Service Provider Response

THIS CUSTOMER HAD A OLD OFFSET SEWER LINE. THIS SEWER LINE BACKED UP MANY TIMES AND WAS BEYOND REPAIR. WE TALKED WITH THE CUSTOMER MANY TIMES ABOUT REPAIRING THE PROBLEM. THIS CUSTOMER DID NOT HAVE THE MONEY. CLEARLY THIS CUSTOMER DID NOT UNDERSTAND THAT THE SEWER LINE WAS BEYOND REPAIR AND NEEDED TO BE DUG UP AND REPAIRED. THIS CUSTOMER WAS VERY RUDE FROM THE BEGINNING. THE OWNER WAS OUT OF STATE AND I TALKED THE TENANT.
5.0

06/13/2008


SHEILAH P.

We had a basement toilet that kept backing up. Our regular plumber didn't have the equipment to clear the line beyond the boundaries of the house, and he recommended At Your Service. Patrick and his assistant came promptly and cleared the line. Ours is 50's era home, and the guys said it looked like the line had never been cleaned before, because there were so many roots! They did a great job and cleaned up afterwards.

Description of Work
They cleaned sewer line all the way out to the main line.

Category sewer cleaning

5.0

03/12/2008


ROB S.

They were in and out within one hour, completing the work, offered suggestions for maintenance to prevent additional root growth (copper sulfate) at proper intervals and techniques. They were friendly and professional, putting down protective materials in their work area and cleaning up everything before they left.

Description of Work
Patrick and Steve cleared the slow lateral drain from the kitchen sink and laundry areas to the main drain and also cleared roots from the long main drain line to the city sewer system. Since we have a 40+ year old house with many mature trees, roots are a common problem and they brought the proper equipment to do the work.

Category sewer cleaning, drain cleaning

5.0

12/08/2007


Deborah B.

This was short notice for Patrick, I called that morning and he said he had several jobs ahead of me, but would call when he was on the way. He called and came that afternoon. I was glad to get someone out the same day! He was prompt in returning calls, cleaned out tree roots all the way to the street and tried to save us the extra expense of having the stool removed and replaced, just would not work. I would certainly use this company again.

Description of Work
Patrick came out and cleaned out the main sewer drain. Had to remove and replace a toilet as our house did not have a cleaning trap.

Category sewer cleaning

5.0

09/13/2007


James M.

Patrick was prompt, attentive to my concerns and responsive. Work was done quickly and for a fair price.

Description of Work
Cleaned house main lines running over 100 feet of snake. Covered work area so my carpeting did not get damaged. Also provided advice about best way to accommodate plumbing access for renovation work in process.

Category drain cleaning

    Other local Pros in your area

    Zoom Drain

    A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage backing out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast? Zoom Drain of Kansas City, of course! We are the trusted team of drain and sewer service experts in Kansas City, Overland Park and the surrounding areas for residential, commercial and industrial properties. Our highly trained team is equipped with top-grade tools of the trade and leading industry knowledge so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of Kansas City can handle all your sewer and drain needs.  

    R Mech Heating Cooling & Plumbing

    We started the Tankless Water Heating push in Kansas City. We have been the number one Rinnai tankless water heater installer in Kansas City for the last ten years. We have done this through training, lowest installation pricing, never charging additional money if not warranted. We focus on the repair of plumbing fixtures and equipment, including water softening and filtration systems. Lastly, the Hydronic Furnace was pioneered by us in the Kansas City market, installing more than any company in the United States!! Thank You for finding us and we hope to serve you well. Award winning.  

    Offers by R Mech Heating Cooling & Plumbing on Angi
    True Hands

    We offer quality and affordable plumbing services.  

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    10$
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Drain cleaning, sewer line video and sewer line locate & plumbing associated with drains.

    Services Not Offered

    Faucets & whole house plumbing.

    Frequently Asked Questions & Answers about At Your Service Drain Cleaning Inc

    How is At Your Service Drain Cleaning Inc overall rated?

    At Your Service Drain Cleaning Inc is currently rated 4.6 overall out of 5.

    What days are At Your Service Drain Cleaning Inc open?

    At Your Service Drain Cleaning Inc is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does At Your Service Drain Cleaning Inc provide

    At Your Service Drain Cleaning Inc accepts the following forms of payment: Check, Visa, MasterCard

    Does At Your Service Drain Cleaning Inc offer free estimates?

    No, At Your Service Drain Cleaning Inc does not offer free project estimates.

    Does At Your Service Drain Cleaning Inc offer eco-friendly accreditations?

    Yes, At Your Service Drain Cleaning Inc offers eco-friendly accreditations.

    Does At Your Service Drain Cleaning Inc offer a senior discount?

    No, At Your Service Drain Cleaning Inc does not offer a senior discount.

    Does At Your Service Drain Cleaning Inc offer emergency services?

    Yes, At Your Service Drain Cleaning Inc offers emergency services.

    Are warranties offered by At Your Service Drain Cleaning Inc?

    Yes, At Your Service Drain Cleaning Inc offers warranties.

    What services does At Your Service Drain Cleaning Inc offer?

    At Your Service Drain Cleaning Inc offers the following services: Drain cleaning, sewer line video and sewer line locate & plumbing associated with drains.

    Are there any services At Your Service Drain Cleaning Inc does not offer?

    Faucets & whole house plumbing.