Alterra
About us
Residential Pest Control Professionals
Services we offer
Residential Pest Control Services. General Pests
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 36% | ||
| 55% | ||
| 9% | ||
| 0% | ||
| 0% |
We are on a little plan with them where they charge $99 quarter. They come out 4 times a year and if you need them to come out any other time, they'll come out free of charge. Generally they are professional when they come over. It is pretty easy to schedule with them. I guess the one issue that I had with them was that they come once a quarter and they spray the outside and they remove all the cobwebs from the back porch, front porch, all around the house and sometimes they'll come right before it rains and so their visit was totally canceled out because of the rain. And sometimes they won't clean all of the cobwebs out from around the house.
The fact we agreed to try this company was circumstantial. I was out of town when the salesperson canvassing our neighborhood made contact with my wife. She called me on the phone (in Colorado) and, because we had unintentionally allowed our annual service arrangement with a previous exterminator to lapse, I agreed to proceed. In hindsight, I recognize this was laziness on my part, knowing it would take greater effort to call our past provider with whom we have no issues.
My son arrived home while the techs were still here and he mentioned he had seen a couple roaches in one of the bedrooms upstairs. Only because I mentioned this did the tech provide adhesive traps of the same variety you'd get at the local hardware store. Much of Alterra's sales literature promotes their willingness to return at no charge - providing our contract is in force, that is - to treat any pests covered. Naturally this was true from our previous provider though I didn't feel the same sense of "hit or miss." Not to mention they would return without requiring us to be under contract.
I also remain unconvinced that any extermination can be complete without ever entering the home, as this company claims. And, after reading other reviews here on Angie's List, I'm disappointed at Alterra's lack of certification such as for termite inspections or other pests. I answered in the affirmative that I would use this company in the future, only because there was not a choice of Maybe. I will give them the benefit of the doubt though it's hard to overlook some of the shortcomings just identified.
Licensing
State Contractor License Requirements
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