McAfee Henderson Solutions

Stopped in their office last November to inquire about their range of services, with the idea of having them perform the work in the spring. They were in the midst of remodeling but seemed polite and professional. Left my contact information. Stopped in again in February to see about getting an estimate with the thought of starting work within a couple of weeks. Owner was not in, but left my contact information, details of the job, and property information with the assistant who was there. Never heard back. In April, I was in town and stopped by again. No one in who could talk about the project with me, so I again left my contact info, details of the job, and satellite imagery of the property to be surveyed. I also pointed out the location of the property on the county platte map on the wall of their office, at the request of the assistant who took my information. I explained that I had not heard anything from them yet, but was giving them one final opportunity to earn my business, in the interest of hiring a local company rather than someone from out of town. The following week, I received a phone call from an office in a different town. He stated that it was late in the season to get the surveying done due to newly emerging spring vegetation (which is why I contacted them in February!) He'd get right on it; just needed my contact info, description of the work I wanted done, location of the property where the work was to be done....essentially everything that I'd given them on my previous two visits. Apparently their office procedures need some work. About ten days later, I received a bid proposal. It included a number of deliverables which I had not requested as part of the job, resulting in an estimated cost considerably higher than anticipated. I declined his bid proposal. As luck would have it, I was able to find another nearby surveyor and contacted him. He met with me same-day, called back with a bid estimate the following Monday, and I've since hired him to do the work -- at less than 1/3 the cost estimate of MHS. Will file a report once that work is completed.