OLATHE DODGE, CHRYSLER, JEEP

Auto Service, RV Sales & Service, Auto Sales,

About us

Dealership

Services we offer

Auto service

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
23%
3
0%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.3
Showing 1-13 of 13 reviews

Tom O.
08/2017
1.0
auto repair
  + -1 more
This coupon I received specifically said: "offer created exclusively for Tom O'Haver for vehicle VIN#_______________. It then repeated my VIN# in the actual coupon. So I drive all they out there to redeem and they wouldn't honor, said it didn't apply to my car???? Then the service manager got involved and got mad saying, well he didn't send me that coupon, now that's really understanding you customer. It was suddenly my problem. The old bait and switch, they would be happy to sell me a more expensive package. TERRIBLE CUSTOMER SERVICE, but when you don't even understand what a customer is, I guess that's how you handle things.
Description of Work: Bought a new 2017 Pacifica, received a 3 oil change for $139 email coupon.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$139

Lori F.
09/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jon M.
08/2016
5.0
rv sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald E.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer A.
06/2016
4.0
auto repair
  + -1 more
.
Description of Work: For vehicle service, we go through the Dodge dealership and it is Olathe Dodge and Jeep.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffani O.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas H.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Fantastic service on my Jeep Wrangler Unlimited
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin R.
07/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jenna G.
09/2013
4.0
auto repair
  + -1 more
Service was good as usual, however, there never seems to be concern for my time. They'll say it will take 30 mins and then 45 mins later, I'm still waiting. Twice now they've parked my car outside not in a parking space (once service is done) in a high traffic area and it never fails that someone blocks me in and then takes off wondering around the lot leaving me to wait until they return or until an employee finds the owner.
Description of Work: Routine oil change.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$35

Joshua K.
05/2012
1.0
auto repair, replacement windows
  + 0 more
My wife took her 2005 Jeep Liberty into this dealer to get an estimate on the front driver side window that would not roll up (broken regulator). We've had this same problem repaired for around $300 on a rear window in the same vehicle by the same dealer. They called with the estimate of and gt;$600. We respectively declined and my father-in-law visited the dealer to pick up the vehicle. At this point they said we owed $125 for the estimate-- an excessive price they never mentioned previously. He haggled with the dealer for awhile but eventually gave in and paid the money, which I reimbursed. I ended up buying parts for the repair for $115 online and made the repair myself in 1 hour, thus proving that both the estimate, and the charge for the estimate, were highly inflated to the benefit of the dealer. I will never deal with Olathe Jeep again and recommend that others stay away.
Description of Work: They took a look at a window that would not roll up on our 2005 Jeep Liberty. They provided an estimate that was in excess of $600 after taxes. They charged $125 for the estimate.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$125

Paula F.
01/2012
5.0
car sales
  + -1 more
See comments above
Description of Work: I went to ODCJ to look at used cars. The salesman, Jerry Lee Darnell, was very helpful in showing me all the used cars they had meeting my criteria. Then he informed me of a sale they had going on with they New 2012 car that fit my needs. Originally not wanting to buy a 'New' car, I told him I would think about it and went home. He was very helpful but not pushy or aggressive at all. He was more concerned that I would be happy with my choice. A few days later he called me to let me know they had dropped the price again on the 'New' car, but again not pushing... just notifying. In the end, I ended up purchasing the 'New' car from ODCJ and couldn't be happier....especially with the salesman - Jerry Lee Darnell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

JACQULEYN K.
06/2009
5.0
auto repair
  + -1 more
Instead of repairing the units it was cheaper replacing them. They are a five star auto service centre and they live up to that name. They know us by name and they are very courteous.
Description of Work: They replaced fans and air conditioning & heating units. We have used them for the last 8 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

scott M.
07/2008
4.0
transmission repair
  + -1 more
They fixed my car right "the first time".
Description of Work: Olatha Dodge, Chrysler, Jeep repaired the transmission in my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

    Contact information

    15500 W 117TH ST, Olathe, KS 66062


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    RV Sales & Service,
    Auto Sales,
    Windows,
    Auto Transmission

    FAQ

    OLATHE DODGE, CHRYSLER, JEEP is currently rated 4.6 overall out of 5.
    No, OLATHE DODGE, CHRYSLER, JEEP does not offer free project estimates.
    No, OLATHE DODGE, CHRYSLER, JEEP does not offer eco-friendly accreditations.
    No, OLATHE DODGE, CHRYSLER, JEEP does not offer a senior discount.
    No, OLATHE DODGE, CHRYSLER, JEEP does not offer emergency services.
    No, OLATHE DODGE, CHRYSLER, JEEP does not offer warranties.
    OLATHE DODGE, CHRYSLER, JEEP offers the following services: Auto service

    Contact information

    15500 W 117TH ST, Olathe, KS 66062