McCarthy Chevrelot

The service was great.  It was on time and the waiting area is nice.

Very engaged, non-pressure sale. Listened to us.

I brought in an advertisement from their website for a specific truck I was interested in purchasing.  This ad listed a picture of the truck, VIN, MSRP of $49,115.00, "discounts" of $6,418.00 and a "Final Price" of $42,697.00.  I test drove the truck and decided to purchase it.  When I went to sign the paperwork, I noticed the base model price of the truck had increased to $45,892.00!  I asked the finance Mgr. why the price had increased by over $3,000.00 but he couldn't answer the question.  He called the Finance Mgr. into his office and I asked him the same question.  After studying the contract for quite some time, he responded, "We had to add a destination fee and sales tax onto that".  Since I knew I had to pay sales tax, I signed the contract and purchased the truck.  That weekend I began to look over the paperwork more thoroughly and noticed the advertisement I had brought into the dealership stated that the destination fee was part of the "discounts" listed in the advertisement AND the sales tax wasn't supposed to be added into the base model price - it is added on a different area of the contract.  So, Joe Balsamo, the sales manager basically lied to my face in an attempt to get me to sign the contract.  Most people, including myself would classify this as FRAUD and FALSE ADVERTISING!

If anyone is interested in purchasing a new or used vehicle, DON'T GO TO McCarthy Chevrolet unless you like dealing with scam artists and liars!

It has been over a year and I am still waiting for Ryan McCarthy to return my phone call as he promised me he would. These people only care about the bottom dollar. Once the have your money they don't care about you anymore.

I've been happy with all of my experiences with McCarthy's

A horrible shopping experience.

Scott and/or Sean have taken care of our service needs since we bought our Acadia a little more than a year ago. They are always helpful. My car gets serviced promptly and the guys are always considerate about talking to me about anything unexpected. The few repairs I've needed, they provided me a loaner car for the day or arranged rides for me. Everyone there is professional, courteous and friendly, as well as helpful and honest.

SpokcheckHeno

Part of it was covered by insurance; we had a $500 deductible. They were very professional and got it done when they said they were going to get it done. They told us exactly what we needed to have done. There were no problems with them. We had originally bought the truck there last December.

I purchased a truck from them and they have done all the maintenance. They are excellent doing any warranty work I need to have done.