
KC PUMPMAN
About us
Specializing in sump pump and battery backup systems. January & February again in July & August we give a $30.00 discount off of a Maintenance Service. **Outside the Johnson County Kansas area please call for pricing.**
Business highlights
Services we offer
SUMP PUMP INSTALLATION.
Amenities
Emergency Services
Yes
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He took a look at my sump pump. He was very knowledgeable. he cleaned out a bunch of debris from my sump pump which was clogging up the intake. Only charged me for a service call. I am calling him back to install a new bump with battery back up. He was very easy to deal with and didn't do a hard selling job. I highly recommend him.
My battery back-up pump would run whenever it rained. I assumed that the primary pump was failing and would need replacement. The price quoted for this was $351 for the entire job, which seemed quite reasonable to me. Bob came out early in the 2-hour window that we had scheduled. He was an absolute gem to work with. He clearly does everything he can to fix the problem without adding unwarranted costs. In my case, he immediately saw that he could repair the pump and would not require a new pump. He only charged me $80 total (the price of a service call) for the nearly 2 hours he was on the job. He describes himself as "frugal" and showed it by using perfectly good parts from other jobs instead of having to charge me for new items. As an example, he happened to have a basin lid that he had from another job and put it on my basin for no extra charge. He had some baking powder with him and cleaned up the area around the battery so that battery acid would not do damage to the wooden deck that it rested on.
I am very appreciative of the one thing he did not do...he didn't put down the work that previous people did. The norm, as I have experienced it in recent years, is for service people to immediately come into your home and start telling you how badly the last guy botched the job. I guess this is supposed to make me feel as if I now have found the real expert in the area. I react in the opposite direction. I probably won't call on the service person who puts others down on future jobs. In fact, I've always wished I could have the "last guy" that he is talking about walk into the room and be told to his face what a poor job he did.
I couldn't ask for a better experience than this one with Bob and KC Pumpman.
The KC pumpman arrived on time and was just great! Such a great guy to work with. He evaluated my current setup and gave me some ideas on what to do. I also had landscapers come out to my house to help with the drainage part and he came out and talked to them too about what he was d*** and provided some helpful info.
He worked on it for almost 4 hours in total and cleaned up after himself, even cleaning up some cobwebs before the battery placement. I wish all contractors who came to my house were like him.
Licensing
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