Homeworks
About us
6-15 EMPLOYEES. USES SUBS FOR ELECTRICAL & PLUMBING. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. MAY CONTACT THROUGH EMAIL.
Business highlights
Services we offer
DECKS, FINISH BASEMENTS, GENERAL CARPENTRY, INTERIOR AND EXTERIOR PAINTING & WOOD ROT., REPLACE WINDOWS AND DOORS, ROOM ADDITIONS, SIDING
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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We knew that replacing the deck on our 23 year old house would be a big job, so we asked for a few quotes with references. Of the three contractors that gave us estimates, Curt Coglizer with Homeworks was the most courteous, knowledgeable, and professional. His quote was reasonable, but he also offered professional advice and gave us suggestions for a better outcome. Our deck is a two-level deck. The top level is 3 stories off the ground, so the height was a real challenge. The old deck tear-off alone took about a week. A lot of wood rot also had to be replaced including siding, window sills and trim. All 3 of the exterior doors that go out to the decks were replaced, as well as one large double-pane window in the kitchen. The new decks are larger, and they look great.
All of Curt's crew members behaved in a professional and courteous manner. They worked hard in very rough conditions - the deck work began in late December, and was finished in late January. It got very cold during that time, and they just bundled up and kept working. They were very respectful of us, our time, and our property.
The painting crew came in mid-March once the weather got warmer. They scraped and caulked everything before painting the entire exterior. They completed the job in a timely manner and cleaned up everything when they were finished. It looks great and we couldn't be happier with the results.
Out of frustration of not being responded to when trying to finalize the poor work that was completed (ie gate and some railing work) along with completing the cleaning, wood rot, staining and painting of the deck I wrote the below review. Within a day or two I received a response from Curt indicating that he was sorry and would be out THAT day. Again no time was given but said he would be out. My wife waited all day (except the hour or so she had to leave to get kids from school) and nobody from his crew showed up or even had the courtesy to call.
Since the original install of the rail and gate about a month ago, I have had 2 separate builders look at the craftsmanship of his guys work on the rail and deck and both have been appalled at what they let slide as quality. They took no consideration into longevity of work.
1. A gate that was built and hung that couldn't open flush against the railing.
2. Top hand rail is narrower than the support posts which now has a ledge of exposed wood from the posts that will eventually rot.
3. Poor cuts along rail and some of the seams.
I have since fired Curt and his crew as he isn't reliable to do what he says in a timely manner and I question that the quality of work going forward will be to my benefit. I'm better off cutting my losses and getting someone else in here to do it right.
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Railing was completed, gate was not done correctly and has yet to be fixed. Still waiting for the wood rot fix and clean and stain/paint of deck. Communication takes nearly a week just to get a response to my emails. Perfectly nice guy, but I've heard multiple times that their working a "big" job somewhere and will try for next week. Weeks come and go and no follow up or dates set ever. My conclusion is if you aren't a "big" job and spending $10-20k on your project, then look somewhere else. You won't get the attention you deserve and you'll get their "B" team doing the work.
"Customer satisfaction is the way we have grown our business from the beginning. Part of the way I try to do that is to manage a customer's expectations from the beginning. I told this young couple, from the beginning, that their deck was quite old and that spending a lot of money on a deck with a 20 + year old frame was not what I would recommend. They asked that I quote replacing the handrails only. I said that I would, but the posts were pretty rough. They asked for a price to replace the posts, which I quotes and said they did not want to spend that much money. The summer is our busiest time of year, so I always let my potential customers know how far out we are booked so they understand that they might have to wait for us to begin the work. I try to do jobs in order and do quality work, on each and every job. I called to let them know that I would be able to do the carpentry portion of the job earlier than anticipated, but there might be a wait before my painters could get there. After the handrails were replaced, [Removed member name] call me to express his displeasure with the condition of the posts. In an effort to try and make him happy I offered to repair some holes etc. at no cost. At that point he said he was happy with that resolution. We called to schedule a time to get my painters over and he said he was busy and wanted to be there when we did the work. I told him that was no problem, but that I had to start a large job and it might be a while before we could get back. Bottom Line: The quality of the handrail work that we did was just fine. We build high end deck and I will put our quality up against anyone's. The reality is, his posts are old and should have been replaced. I am doing the handrails at my cost and I am sorry that Jeromy feels as he does. I would hope that anyone who takes the time to read this would ready our many other review and see that we are a very quality minded company with a great reputation that it has taken many years to build."
P. D.
We are very pleased with the results and are calling them again to give us an estimate on basement tile work and painting
and possible ceiling replacement.
Licensing
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