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Home Sweep Home Cleaning Service LLC
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
There are so many reasons to have your home professionally cleaned. For instance, if you are: Moving into or moving out of a home, Preparing to entertain guests, Too Busy (and who isn’t?), Needing a “Spring Cleaning” Then you should definitely give us a call. A clean healthy environment is particularly important to those with special health considerations, such a allergies, as well. Although we find that most of our clients prefer to have their home cleaned regularly we also offer one-time and special occasion cleanings. Obviously if you’re going to have someone come into your home you need to be able to trust them. We are a small Johnson County company bonded and insured, and can provide many excellent references from our growing clientele. We also offer services in Kansas City, MO. Our cleaners are hand picked and trained to pay close attention to the details. We often hear that we may be too meticulous! How’s that for a down side? You may be surprised about how little we charge. Most house cleanings cost less than a dinner out for your family and our cleaning schedule is very flexible. All chemicals and equipment furnished. “GREEN” products are available on request. Emergency/Same Day service available. Locally owned & operated. Additional Phone - (913) 782-2787 or (816) 726-3003 Additional E-mail - [email protected].
Business highlights
Emergency services offered
30 years of experience
Services we offer
2nd location: 7211 NW 83rd St. Kansas City Platte, Carpet & Windows., MO call (816) 726-3003 --- Housecleaning - Blinds
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6271 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 10% | ||
| 5% | ||
| 4% | ||
| 1% |
Showing 1-25 of 271 reviews
Anne Y.
Oct 2020
Home Sweep Home does a very thorough cleaning job! The crew is very professional and punctual. We would definitely use them again.
Response from Home Sweep Home Cleaning Service LLC
"[Member Name Removed], Thank you for your wonderful review!"
Christine G.
Dec 2019
The cleaning went fine at first- but I guess if they don’t clean to your expectations- you should not say anything- because they will look at you as someone who is never satisfied!!!!!! Instead of the owner having a standard and making her house keepers stay to that level- they are able to make excuses. Also if you are in your own home while they clean don’t be in the same room because they feel like you are following them in your own home!!!! They lost a whole crew- quit or got fired- not sure. Instead of the owner being honest they called the day of cleaning and said that the cleaners were sick!!! And could not come however they would be to my home the next day..... then one women showed up that has never cleaned my home....then after an hour of her cleaning alone two other women show up... One doesn’t actually clean just - the other lady is new to the company . Then the lady already wasn’t cleaning left!!!! - So basically one woman cleaning a 5 bed room house. When my husband got home he could tell the household some areas that wasn’t cleaned well- he called to spoke to the owner and instead of her taking responsibility and acknowledging her change in staff she blamed us as never satisfied!!!! UPDATE: I forgot to say she wanted more money if they were going to clean any better!!!! This is after pay the same agreed amount for the 2-3 months
Response from Home Sweep Home Cleaning Service LLC
"[Member Name Removed], We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please give us a call or email to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention."
Robert N.
Jun 2019
Showed up on time and worked really hard. Very happy with the service.
Response from Home Sweep Home Cleaning Service LLC
"Hi [Member Name Removed], we are so pleased to hear you are a satisfied customer! Thanks for leaving a review."
Melody F.
Jan 2019
Punctual, professional, organized and efficient. So nice to enjoy a clean home without me having to spend countless hours doing it myself. Thank you!
Response from Home Sweep Home Cleaning Service LLC
"Thank you for your wonderful review. I am glad you could spend your free time doing something you enjoy. It's definitely nice coming home to a clean home."
Shannon K.
Oct 2018
I am always happy with this company! The cleaners are professional and so nice . They have been here quite a few time and they always say hello and ask if they is anything extra I need!!
Response from Home Sweep Home Cleaning Service LLC
"Thank you for your 5 star review."
Tiffany S.
Aug 2018
They did a nice job.
Response from Home Sweep Home Cleaning Service LLC
"Thank you"
PHYLLIS C.
Aug 2018
When I come home after a cleaning, my home looks and smells very clean.
Response from Home Sweep Home Cleaning Service LLC
"Thank you for your review."
Charlie T.
Jul 2018
Not well, cleaning crew showed up late, then had me pay extra to complete the services because they ran out of time. The crew did not talk directly to me and made the experience very awkward that it bordered on me asking them to leave without completing the service.
Response from Home Sweep Home Cleaning Service LLC
"I am sorry for your bad experience. I have tried reaching out to you so I can get more detail. I don't have any record of your name or address in our database."
Shannon I.
Jul 2018
The first time they showed up several things weren’t dusted, the master bathroom was not cleaned and it was an all around poor job. I called to let them know and they offered to come back out clean again and send an inspector to make sure everything looked okay. Perfect that’s all you can do is ask someone to make up for their problems. The second time was actually worse.. picture frames, fireplace, bookshelf, etc nothing was dusted, mirrors were not wiped down and an entire bathroom had not been touched. I called to ask if an inspector came out and the answer was no they had not followed through with that either. I would not use this company.
Response from Home Sweep Home Cleaning Service LLC
"I am very sorry you didn't have a good experience with our company. We know how important it is to do the job right the first time. We offer a 100% satisfaction guarantee or you don't pay. We came out the next day and you still were not satisfied, so we did not charge you for your cleaning."
Wray B.
Jun 2018
They've done cleaning the past three months. They had to reschedule once because of people off work. I was OK to reschedule but I didn't get the regular people. Their work is very good.
Response from Home Sweep Home Cleaning Service LLC
"Thank you for the feedback. We enjoyed working with you!"
Shannon S.
May 2018
Great work at a competitive price. Had to call twice for initial response but subsequent contact was easy.
Response from Home Sweep Home Cleaning Service LLC
"Thank you for your review."
Michael E.
Apr 2018
Went very well, they were very professional and left the house spotless!
Response from Home Sweep Home Cleaning Service LLC
"We appreciate your feedback!"
Judy H.
Mar 2018
Fantastic. These girls were friendly, professional, fast, and kind. I have a big three bedroom home with 5 pets so there was a lot to be done. WOW, just WOW. When they left I sighed the sigh of sweet relief because my carpet was clean, the air was fresh, they even got stains out I didn't know could be removed. I will definitely be hiring them again.
Response from Home Sweep Home Cleaning Service LLC
"Thank you for your 5 star review."
Allan S.
Feb 2018
The job was done perfectly!
Response from Home Sweep Home Cleaning Service LLC
"We appreciate the 5 star !"
April W.
Feb 2018
Horrible I wanted to do something for my sister and they made it a bad experience. It was just supposed to be a regular house cleaning for my sister mop floors sweep clean bathrooms and the kitchen she has to dogs that are also inside dogs my sister said they didn’t even clean every room because there wasn’t a whole lot to do I know there was dog hair because of the dogs, the first day there should have been two cleaning but only one girl showed up I was not made aware of this she was there for three hours she cleaned one room and a bathroom said she had to leave to go get her kids that’s how long it should have taken for the whole job ,when I called to inquire why I wasn’t made aware of this all she could tell me is that I wasn’t being charged anymore money and that my sisters house was filthy and she had pictures, I think if they only had one person I should have been able to decide if I wanted to go through with it or if I wanted to change my mind, she was very rude on the phone then the next day they then decided to send two girls when they only needed one told me it would only be an hour and a half stayed 3 hours and didn’t do much of anything my sister said she went to the bathroom and they went in there after her that’s not what there were there for she said they went upstairs where they supposed to had already cleaned the day before only mopped in the room where she sleeps I think it’s kind of sad that they purposely took advantage of me and my sister, the only time they called me was to tell me they were charging me 280.00 dollars when they first told me it would cost me 160.00 dollars there is no way I would of hired them if they would have told me this is the way it could turn out or if they would have been honest.
Response from Home Sweep Home Cleaning Service LLC
"I am very sorry you were not pleased with our service. We originally agreed to an hourly rate. The price was estimated on 1,100 sq. ft home. We didn't see the home in person, so we thought it would take approx. an hour and a half with 2 cleaners. I understood you were not clear on the depth of the cleaning since you were out of state. The final price was to be determined once we got out to the home. On the way to your sister's home our cleaner felt very sick. Unfortunately, we were down a cleaner at this point. This was an unforeseen incident that was out of our control. I offered to reschedule your cleaning for 8:30 the next day. I understood you wanted to go a head and have us clean anyway. Once we arrived we walked thru the home and realized additional time would be needed to get the home cleaned properly. I notified you and thought we agreed. We stayed and cleaned until the job was done. I called to follow-up and understood your sister was very happy with the job, especially the bathrooms. I am very sorry that you felt mislead in anyway. I will reach out to you."
Chris N.
Feb 2018
Danette & Vanessa did a fantastic job deep-cleaning my apartment! I really appreciated their attention to detail and friendly attitude, plus of course their skill in making my home look brand new! I plan to have them back every 2 weeks for the foreseeable future!
Response from Home Sweep Home Cleaning Service LLC
"Thank you for awesome review!"
Carolyn R.
Jan 2018
The house was very dusty from the installation of hardwood floors. I have respiratory issues, so getting the house very clean was especially important. The crew who cleaned the house did a magnificent job! No more dust anywhere (including blinds and baseboards) and the house smells very clean. They also spent time cleaning the kitchen, which now is fabulous. Even the inside of the drawers in the kitchen and bathrooms are clean, and the price was very fair.
Response from Home Sweep Home Cleaning Service LLC
"Thank you very much for this amazing review. We appreciate your business."
Katherine K.
Jan 2018
Excellent!
Response from Home Sweep Home Cleaning Service LLC
"We appreciate your feedback!"
Susan P.
Dec 2017
I definitely made the right choice. They were professional on the phone and were able to send me a crew just a few days later. Rachel and Carmela arrived right on time and got right to work. Rachel moved around like a tall rocket in an organized way. I just knew she was going to be great. I left the house to them and when I came back a few hours later, I was very impressed by the work they had done. Everything was shiny and clean. I have had housecleaners nearly all of my life and, honestly, this crew was the best I’ve ever had. So good, in fact, I have booked them for every four weeks.
Response from Home Sweep Home Cleaning Service LLC
"Thank you for the awesome review! We appreciate your feedback."
Robin L.
Nov 2017
My kitchen appliances and bathroom never looked so good after the first visit! I don't know what they used to clean the stainless steel and the shower tile, but both looked amazing. The house had a not-very strong pleasant odor of a mixture of oranges and lemons. We were so pleased that we immediately booked them for a second cleaning and we were just as pleased with the results. They called ahead of each scheduled time (by several days) to confirm. They arrived as promised, on time. My husband was the one at home when they were cleaning, and he was really impressed.
Response from Home Sweep Home Cleaning Service LLC
"Thank you for your wonderful review."
Eileen T.
Nov 2017
Scheduled a reclean with them, since there was some confusion with the initial service. They were quick to contact me and reschedule so they could make the situation right. I was impressed with the work they did and so glad that I was able to get my home cleaned for such a great deal. The first go around, there were some kinks..but they were wonderful about fixing the problem and did an excellent job cleaning my home! I was able to trust them in my home even when I was at work as well, that says a lot! Thanks so much, I will use you again the next time I feel like spoiling myself again.
Response from Home Sweep Home Cleaning Service LLC
"We are very sorry for the confusion. Thank you again for allowing us to come back out."
Kim B.
Oct 2017
Needed my house cleaned quickly. They were out in 2 days and did a great job. Prompt with replying. Will definitely hire again!
Response from Home Sweep Home Cleaning Service LLC
"Thank you for the wonderful review!"
Amanda M.
Sep 2017
I think their price was competitive of others. I was using them for regular housecleaning but now I am not. The last couple times they were here they were loud and arguing with each other. I have to be home,I have a professional job. I am sure they are fine if you are not home.
Response from Home Sweep Home Cleaning Service LLC
"I am so sorry for any disruption the cleaners caused while in your home. I will reach out to you for more detail on this. We will take care of this, so it doesn't happen again. Thank you for your review."
Janet W.
Aug 2017
Very Happy with every interaction - from scheduling an estimate, quick turnaround on callbacks, the cleaners focus on cleaning everything very thorough and are always on time.
Response from Home Sweep Home Cleaning Service LLC
"Thank you"
John M.
Aug 2017
Not real thorough. They were good at responding and providing service with very little notice. Two people came to the house on a friday afternoon. One person was not feeling well which may have been the problem. Unfortunately they weren't at a 100%.
Response from Home Sweep Home Cleaning Service LLC
"I am very sorry your experience was not the best. I would be happy to come out and re-clean your home free of charge. I will get in contact with you. Thank you for your business!"
Licensing
State Contractor License Requirements
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FAQ
Home Sweep Home Cleaning Service LLC is currently rated 4.6 overall out of 5.
Home Sweep Home Cleaning Service LLC accepts the following forms of payment: CreditCard
Yes, Home Sweep Home Cleaning Service LLC offers free project estimates.
No, Home Sweep Home Cleaning Service LLC does not offer eco-friendly accreditations.
No, Home Sweep Home Cleaning Service LLC does not offer a senior discount.
Yes, Home Sweep Home Cleaning Service LLC offers emergency services.
No, Home Sweep Home Cleaning Service LLC does not offer warranties.