Ervs Vacuums

Vacuum Cleaners, Appliance Repair - Small

About us

We carry the following products: Vacuum bags, belts, and filters. Also, cleaning supplies, carpet shampoo, and carpet cleaning rentals. Brands of vacuums that we carry are: Miele, Riccar, Cirrus, Panasonic, Royal, and Hoover. We work on all vacuums and carpet cleaners and stock parts for most of them as well. We also offer service calls for central vacs and sell parts and systems for in-home vacuums.

Business highlights

38 years of trusted experience

Services we offer

Vacuum & carpet installation, repair & sales.

Services we don't offer

Other appliances and vacuum loaners

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-22 of 22 reviews

Tim H.
09/2017
2.0
vacuum cleaners
  + -1 more
Repairs made failed twice--bought new vacuum.
Description of Work: Tried to fix vacuum 2 times, and it failed within a few hours of use.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$50

Sharon K.
06/2016
5.0
vacuum cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Timmy L.
05/2016
5.0
vacuum cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie N.
09/2015
5.0
small appliance repair, vacuum cleaners
  + 0 more
unknown
Description of Work: They unclogged my vacuum and changed the filters to help it run like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen S.
05/2015
5.0
vacuum cleaners
  + -1 more
unknown
Description of Work: Erv's replaced the motor in our house vac.....we've used Erv's before. Nice guy...maybe a little bit pricey, but very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

William K.
03/2015
5.0
vacuum cleaners
  + -1 more
unknown
Description of Work: New Central Vac unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

James S.
02/2015
5.0
vacuum cleaners
  + -1 more
unknown
Description of Work: I bought parts from there store. They did not have a new part in stock, but did have a used one. Totally good with part and it worked fine. Thanks

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mark S.
08/2014
5.0
vacuum cleaners
  + -1 more
Everything went very well. Better than expected since the problem was resolved by just a telephone call to Chuck. He is a great troubleshooter.
Description of Work: We just had our kitchen countertops replaced and were cleaning out the drawers below them with our central vacuum system and all of a sudden the vacuum starting losing suction. I looked in the end of the hose that I was using. but did not find anything. I then turned the hose upside down and nothing came out. So I thought that something was stuck in the piping. I called Chuck with Erv's vacuums and explained the problem to him and asked him if he could come out and look at it. He said no problem and we setup an appointment. After further discussion, Chuck recommended that I try a few things first to see if the hose could possibly have a clog in it. So I went down to basement to the actual unit and it had plenty of suction. I then plugged in the hose to the main unit and the suction was not there. So Chuck said that would mean that there was a clog in the hose. So I looked at the end of the hose that was in the unit and noticed what appeared to be a clog of dirt. Once I removed this, there was a plastic cap that had been sucked in and turned sideways causing the blockage. Once I removed the cap, it worked great. Without Chuck's knowledge and willingness to have me try a few things first, I would not have discovered the problem until he came out. This saved me the cost of a service call which I greatly appreciate. I wish that more companies were willing to give advice like this over the telephone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian C.
01/2014
5.0
vacuum cleaners
  + -1 more
They took it and cleaned it out and then suggested I use a different solution to help with that issue in the future.
Description of Work: Cleaned out a clogged steam cleaner that I bought on Craigslist. It would not dispense the solution

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jody H.
10/2013
5.0
vacuum cleaners
  + -1 more
The replacement part I needed was backordered from the manufacturer for months. They offered to put it on order, or sell me a new system of parts. The new parts had better features that my old parts, so I decided that a complete new set now would be better than waiting months for a replacement part. Satisfied with results.
Description of Work: Troubleshoot malfunction of my central vac sweeper part. It was not reparable, so they sold me a replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Larry M.
09/2013
5.0
vacuum cleaners
  + -1 more
Perfectly. Finished the job when they said they would and it works fine.
Description of Work: Cleaned and repaired our sweeper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21

Carol S.
02/2013
5.0
vacuum cleaners
  + -1 more
Ervs Vacuums are nice to help you with whatever specific issues you have. They're really knowledgeable and they're very helpful. I trust their advice.
Description of Work: They repaired my vacuum and I get supplies there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Shelly P.
05/2012
5.0
vacuum cleaners
  + -1 more
I have used it for my son. I’ve actually brought my vacuums so I always take it there. I just trust them. They do a good job.
Description of Work: I have used Erv’s Vacuum Sales & Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

John F.
04/2012
5.0
vacuum cleaners
  + -1 more
.He seems very knowledgable on vacuum repair. He doesn't shy away from a problem with a vacuum. He really seems to know what he's doing. I would use him again.
Description of Work: .I go to Erv's Vacuum Sales & Service for service to my vacuum.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Shannon M.
04/2012
5.0
vacuum cleaners
  + -1 more
They fixed my carpet shampoo machine. They fixed the sprayer on the machine. They did a great job.
Description of Work: I used them to repair a carpet shampoo machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

DAVID B.
04/2010
5.0
vacuum cleaners
  + -1 more
at first seemed normal they took in to see what needed to be done. they then called me and said they had talked to royal and the vacuum was not made any more and no parts were available. it had a 9 year waranty on it so I figured it was a good vac. Ervs told me royal was going to replace it with a different one. OK when it arrived it was a Dirt devil Walmart spechial not a heavy duty metal vac like we had purchased. Royal was going to try to replace a $800 vac with a $100 vac I told Chuck who helped me at Ervs that this was not right. He worked to corrected it and got royal to pony up and send a much beter metal royal vac. this will be the last royal I will ever buy they do not try to do it right. BUT I will buy my next vac from Ervs as they do take care of people and offer great service. they even assembled the new vac for me .
Description of Work: I had purchased a expensive Royal vacuum from a differnet shop On that is now gone. The vacuum broke that is when they took care of waranty work

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
08/2009
5.0
vacuum cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Pat S.
07/2006
5.0
vacuum cleaners
  + -1 more
They were fabulous! Neat, tidy, and did a wonderful job.
Description of Work: Repaired my central vacuum!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL L.
03/2005
4.0
vacuum cleaners
  + -1 more
I WAS HAPPY WITH THE REPAIRS. THEY WERE DONE IN A TIMELY MANNER.
Description of Work: VACUUM REPAIRED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

Cary C.
09/2004
5.0
vacuum cleaners
  + -1 more
WHEN I TOOK THE VACUUM IN TO ERVS' TO GET IT REPAIRED, HE TOLD ME IT WOULD TAKE APPROXIMATELY 2 WEEKS TO GET AN ESTIMATE. I LEFT IT WITH HIM AND ABOUT 4 DAYS LATER HE CALLED WITH THE ESTIMATE AND I WAS VERY PLEASED TO HEAR THAT IT WAS NOT A PRICE THAT WAS UNREASONABLE. HE REPAIRED THE VACUUM AND IT NOW WORKS AS GOOD AS NEW. THIS WAS ALL DONE INSIDE OF THE TIME FRAME HE GAVE ME FOR JUST THE ESTIMATE. WOW!
Description of Work: REPAIRED A HOOVER SELF PROPELLED WINDTUNNEL VACUUM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

03/2004
5.0
vacuum cleaners
  + -1 more
ERV'S CARRIES NUMEROUS BRANDS OF HIGH-QUALITY MACHINES AND PARTS FOR THEM. THEIR SERVICE DEPT. HAS BEEN GREAT AT MAINTAINING MY VACUUM FOR SEVERAL YEARS NOW.
Description of Work: REPLACEMENT PURCHASE OF VACUUM CLEANER BAGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14

03/2004
3.0
small appliance repair
  + -1 more
THEY WERE KNOWLEDGEABLE, HOWEVER, I FELT THEIR PRICES WERE HIGH AND IT TOOK LONGER TO GET OUR VACUUM BACK THEN WHEN PROMISED.
Description of Work: REPAIRED HOOVER SELF-PROPELLED VACUUM CLEANER...SELF PROPEL DID NOT WORK ANY LONGER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$120

    Contact information

    1800 E Santa Fe, Olathe, KS 66062

    www.ervsvac.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Vacuum Cleaners,
    Appliance Repair - Small

    FAQ

    Ervs Vacuums is currently rated 4.7 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 4:30 PM

    Ervs Vacuums accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Ervs Vacuums offers free project estimates.
    No, Ervs Vacuums does not offer eco-friendly accreditations.
    No, Ervs Vacuums does not offer a senior discount.
    No, Ervs Vacuums does not offer emergency services.
    No, Ervs Vacuums does not offer warranties.
    Ervs Vacuums offers the following services: Vacuum & carpet installation, repair & sales.
    Other appliances and vacuum loaners

    Contact information

    1800 E Santa Fe, Olathe, KS 66062

    www.ervsvac.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:30 PM