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BSD Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Full service plumbing company doing business in Johnson County for over 20 years.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Full Service

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.3
responsiveness
4.5
punctuality
4.3
Showing 1-2 of 2 reviews

Kevin F.
05/2012
1.0
plumbing, drain cleaning
  + 0 more
Broke several promises to me over the course of two days, and indicated to me on three separate occasions that work for other customers was more important than the work I needed.Their plumber showed up 30 minutes late to the 8:30 appointment, and left to take care of another customer. They canceled a 3:30 appointment that same day on 10 minutes notice citing another customer they were working at, and then were 45 minutes late to an appointment the next afternoon, again saying they had another customer to deal with. They said they'd be there for sure at 5:00, and never showed up then either. Their plumber also didn't return at least two phone calls.
Description of Work: I called them to have two jobs done on my house, the first a clogged kitchen sink, and the second having a water line tapped for a refrigerator ice maker.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from BSD Plumbing
This customer was a "new" customer that needed an emergency call for a kitchen sink clog. I squeezed the call into our schedule. When scheduling I can not give specific times but usually a two hour window and offer a 30 minute call when the plumber is headed. When the plumber arrived at the call the customer failed to mention the other plumbing related problems he needed taken care of. The plumber did not have the parts for the rest of the work that was not mentioned during the initial telephone call. When trying to reschedule to come back to do all of the work needed the customer was unwilling to schedule a time without a two hour window. The customer needed a specific time and my company is unable to give specific times. We always schedule a two hour window and will give a 30 minute courtesy call when headed. We were only at this customers house one time. The customer cancelled the service call when we couldn't show up to his demanded time. The plumber and office made several attempts to accomodate the customer and was not able to satisfy his demands.

Michael R.
01/2012
5.0
plumbing
  + -1 more
I would give them and A grade! Everything was excellent! Normally I'm sure the price they charged would be more with other competitor companies then for what they charged me. I would use them again.
Description of Work: They installed a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    unknown, Olathe, KS 66062


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    BSD Plumbing is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    BSD Plumbing accepts the following forms of payment: Check,MasterCard,Visa
    Yes, BSD Plumbing offers free project estimates.
    No, BSD Plumbing does not offer eco-friendly accreditations.
    No, BSD Plumbing does not offer a senior discount.
    Yes, BSD Plumbing offers emergency services.
    No, BSD Plumbing does not offer warranties.
    BSD Plumbing offers the following services: Full Service

    Contact information

    unknown, Olathe, KS 66062


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM