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American Heritage Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile Service,

About us

Our goal is to provide the best possible timely service to all of our customers for the best possible price. This is reflected in our A+ rating and a finalist for Marketplace Ethics with the Better Business Bureau. We are proud to be one of the first in our industry to exclusively use carpet cleaning solutions that are environmentally friendly and safe for kids & pets. Our Green Cleaning Solutions are fully bio-degradable and phosphate free. Our new Green Cleaning Solutions were tested by the Carpet & Rug Institute in an independent study. These products were proven to provide the highest level of dirt removal and received the CRI Seal of Approval.

Business highlights

Emergency services offered
13 years of experience

Services we offer

Carpet and Upholstery Cleaning Hardwood Cleaning Tile Cleaning Residential and Commercial Floor Care Provider Oriental Rug Cleaning

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.650 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
4%
2
4%
1
2%

Filter reviews by service

Showing 1-25 of 50 reviews
Joshua H.
Aug 2017
5.0
Carpet Cleaning
Yes, I recommend this pro
$125
We needed to have the carpets cleaned when we moved out of the house we were renting per the terms of our lease. After two years some of the high traffic areas had gotten dirty, drinks had been spilled on the floor, our dog had tracked in dirt, leaves, etc., and though we vacuumed weekly there were still some stubborn stains. American Heritage carpet cleaners came at our appointed time, they were courteous and professional, and did an excellent job cleaning the carpets, they looked better than when we moved in. Our cost was for 3 bedrooms plus living room and a hallway, plus an additional cleaning solution for pets; smaller houses/apartments would cost less. I would definitely recommend them.

Susan S.
Mar 2017
5.0
Carpet Cleaning
Yes, I recommend this pro
$100
I wouldn't use anyone else. They are the best.

Lindsey T.
Dec 2016
4.0
Carpet Cleaning
Yes, I recommend this pro
$120
It was good at first and then I think the results kind of faded fast. Actually, I'm glad that you called because we're supposed to have a cash back offer from purchasing that. They cleaned our carpet. They were nice and the carpet smells good and everything, but I think that the stains came back pretty quickly.

Kathryn S.
Dec 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
It went very well. The guy who did the cleaning worked hard. We had a couple of large oriental rugs that they moved to clean well and not damage our hardwood. We felt the whole job was very professional and very well done. My only note was that they said drying should be 6-8 hours, but it took a good 2 full days to dry completely.

Bonnie S.
Oct 2016
1.0
Carpet Cleaning
$100
They only cleaned 3 rooms, and when I have called them to ask them to come and finish; they say they've already done the work. I'm now getting new carpet put in, and working with someone else.

Bonnie S.
Sep 2016
2.0
Carpet Cleaning
Yes, I recommend this pro
$100
They came to do the service, but they didn't get the stains removed that needed to be done. They also did not complete

Michael D.
Jul 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
$90
Great. Guys were professional on time and did a great job.

Rick P.
May 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
$135
unknown

Robert G.
Mar 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
unknown

Erika G.
Feb 2016
4.0
Carpet Cleaning
Yes, I recommend this pro
$160
unknown

Angela G.
Jan 2016
2.0
Carpet Cleaning
$95
Very basic service.  When staff arrived, he told me that purchasing a groupon or Angie's list is a very basic carpet cleaning and that most houses needed a deep clean so I probably wouldn't be totally happy with the service.  He was right.  I am sure I could have done the same with a personal steam cleaner.  Hopefully the deep cleaning service would have been better, but wish they would have told me that when I purchased the coupon. (they wouldn't upgrade due to the extra time it takes and they hadn't planned for it in their schedule without rescheduling to come back a different day)  Stairs should not even be an option with this service.
Response from American Heritage Carpet Cleaning
"I am sorry for your experience with our company. I wish you would have contacted our company in a timely manner so we could have taken care of any misunderstandings or issues with the cleaning service that was purchased and completed in October 2014."

Jim W.
Jan 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
$200
unknown

Richard H.
Nov 2015
5.0
Carpet Cleaning, Ceramic Tile Service
Yes, I recommend this pro
$100
great

Gwyneth J.
Nov 2015
5.0
Carpet Cleaning, Oriental Rug Cleaning
Yes, I recommend this pro
They are great! I've used them before and they are always courteous, prompt and professional. I have dogs and they discussed ways to protect my rugs from any accidents! They are just great!

Amy H.
Nov 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$225
They were friendly, on time and professional. We were very pleased with how the carpet smelled and looked when completed. They were able to get out some old stains & glue residue. The price was very reasonable and we would definitely use them again.

Esteban B.
Oct 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$130
unknown

Janice B.
Oct 2015
5.0
Carpet Cleaning, Ceramic Tile Service
Yes, I recommend this pro
$200
unknown

Janet N.
Sep 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$120
She definitely recommends them. She said they were prompt, attentive, informative and thorough. She was treated with respect and was not hassled about purchasing additional services.

Regena M.
Jul 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$200
He was prompt, and did a good job.  The carpets smelled really good after he was done.

Jeanna M.
Jul 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$170
Very professional and timely.  It took them about an hour to do the entire house.

Mary L.
Jun 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$175
They were able to come within two days, which was great because it was for our new house.  (Our closing was delayed so we only had 4 days between closing and moving day.) They arrived at the earlier part of the estimated time range, I was not prepared because I didn't hear the phone ring when they called.  Reece helped me clean up the room I was painting in.  He did upsell some additional pet smell enzyme and I'm glad he did.  I purchased double the amount and he included another "dose" for free.  The previous owners had something (I think a dog) that was peeing in the house.  The carpets did stay wet for about 2.5 days, but he did say that might happen because of how wet and humid it was outside. The carpets looked great, the citrus smell was not obnoxious (I'm sensitve to smells) and was gone within a few days.  The best part was the pee smell was gone!

Dustin W.
May 2015
4.0
Carpet Cleaning
Yes, I recommend this pro
$140
unknown

Scott E.
Apr 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$150
Excellent service! They were pretty fast and did what exactly they were supposed to do and did a pretty good job.

Erica R.
Apr 2015
5.0
Carpet Cleaning
Yes, I recommend this pro
$100
Very professional.  Have used on several occasions

Gwyneth J.
Apr 2015
5.0
Carpet Cleaning, Ceramic Tile Service
Yes, I recommend this pro
unknown
Showing 1-25 of 50

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

American Heritage Carpet Cleaning is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 3:00 PM Sunday: Closed

American Heritage Carpet Cleaning accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

Yes, American Heritage Carpet Cleaning offers free project estimates.

Yes, American Heritage Carpet Cleaning offers eco-friendly accreditations.

No, American Heritage Carpet Cleaning does not offer a senior discount.

Yes, American Heritage Carpet Cleaning offers emergency services.

Yes, American Heritage Carpet Cleaning offers warranties.

American Heritage Carpet Cleaning offers the following services: Carpet and Upholstery Cleaning Hardwood Cleaning Tile Cleaning Residential and Commercial Floor Care Provider Oriental Rug Cleaning