American Heritage Carpet Cleaning

We needed to have the carpets cleaned when we moved out of the house we were renting per the terms of our lease. After two years some of the high traffic areas had gotten dirty, drinks had been spilled on the floor, our dog had tracked in dirt, leaves, etc., and though we vacuumed weekly there were still some stubborn stains. American Heritage carpet cleaners came at our appointed time, they were courteous and professional, and did an excellent job cleaning the carpets, they looked better than when we moved in. Our cost was for 3 bedrooms plus living room and a hallway, plus an additional cleaning solution for pets; smaller houses/apartments would cost less. I would definitely recommend them.

I wouldn't use anyone else. They are the best.

It was good at first and then I think the results kind of faded fast. Actually, I'm glad that you called because we're supposed to have a cash back offer from purchasing that. They cleaned our carpet. They were nice and the carpet smells good and everything, but I think that the stains came back pretty quickly.

It went very well. The guy who did the cleaning worked hard. We had a couple of large oriental rugs that they moved to clean well and not damage our hardwood. We felt the whole job was very professional and very well done. My only note was that they said drying should be 6-8 hours, but it took a good 2 full days to dry completely.

They only cleaned 3 rooms, and when I have called them to ask them to come and finish; they say they've already done the work. I'm now getting new carpet put in, and working with someone else.

They came to do the service, but they didn't get the stains removed that needed to be done. They also did not complete

Great. Guys were professional on time and did a great job.

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Very basic service.  When staff arrived, he told me that purchasing a groupon or Angie's list is a very basic carpet cleaning and that most houses needed a deep clean so I probably wouldn't be totally happy with the service.  He was right.  I am sure I could have done the same with a personal steam cleaner.  Hopefully the deep cleaning service would have been better, but wish they would have told me that when I purchased the coupon. (they wouldn't upgrade due to the extra time it takes and they hadn't planned for it in their schedule without rescheduling to come back a different day)  Stairs should not even be an option with this service.

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They are great! I've used them before and they are always courteous, prompt and professional. I have dogs and they discussed ways to protect my rugs from any accidents! They are just great!

They were friendly, on time and professional. We were very pleased with how the carpet smelled and looked when completed. They were able to get out some old stains & glue residue. The price was very reasonable and we would definitely use them again.

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She definitely recommends them. She said they were prompt, attentive, informative and thorough. She was treated with respect and was not hassled about purchasing additional services.

He was prompt, and did a good job.  The carpets smelled really good after he was done.

Very professional and timely.  It took them about an hour to do the entire house.

They were able to come within two days, which was great because it was for our new house.  (Our closing was delayed so we only had 4 days between closing and moving day.) They arrived at the earlier part of the estimated time range, I was not prepared because I didn't hear the phone ring when they called.  Reece helped me clean up the room I was painting in.  He did upsell some additional pet smell enzyme and I'm glad he did.  I purchased double the amount and he included another "dose" for free.  The previous owners had something (I think a dog) that was peeing in the house.  The carpets did stay wet for about 2.5 days, but he did say that might happen because of how wet and humid it was outside. The carpets looked great, the citrus smell was not obnoxious (I'm sensitve to smells) and was gone within a few days.  The best part was the pee smell was gone!

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Excellent service! They were pretty fast and did what exactly they were supposed to do and did a pretty good job.

Very professional.  Have used on several occasions

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