Air Pro Comfort Systems
About us
Air-Pro Comfort Systems specializes in providing quality Trane air conditioning and heating systems for residential homes. We are indoor air quality specialists with extensive knowledge in air purifiers, UV lights and high efficiency filtration systems. Proud Trane Comfort Specialists since 2006!
Business highlights
Emergency services offered
20 years of experience
Services we offer
Air conditioning service & repair. Heat pump service & repair. Furnace service & repair. Installation of new equipment. Air Cleaner & humidifier installation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.022 Reviews
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Showing 1-22 of 22 reviews
Mandeep G.
Jul 2018
Very professional. Also lent me a portable , while I waited for them to install new system, so kids could sleep easy in the hot summer nights. Price was competitive. On time and no mess left behind. System is working well so far. Highly recommended.
Response from Air Pro Comfort Systems
"Thank you so much for this review. We know your time is valuable and we greatly appreciate it. Please feel free to contact us with any questions or concerns. Sincerely, Hadley with Air-Pro"
Beverly D.
Sep 2017
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Response from Air Pro Comfort Systems
"Good morning [Member Name Removed], Thank you so much for the A rating, we greatly appreciate it. Please let us know if there is anything else we can do for you. Sincerely, Hadley with Air-Pro Comfort Systems"
Mike H.
Jul 2017
Had two man crew come out and install new Trane units. Replaced the ductwork by the furnace. Took just the one day - showed up at 8 and got finished a little before 5. Cleaned all old units and debris out, showed me how to program the thermostat and am now cool and comfortable.
Response from Air Pro Comfort Systems
"Good morning [Member Name Removed], Thank you so very much for the wonderful review! We greatly appreciate it and are thrilled to have you and [Member Name Removed] as customers. Please let me know if you have any questions or concerns regarding the new equipment; otherwise have a wonderful Summer. Sincerely, Hadley at Air-Pro Comfort Systems"
Danny D.
Jul 2016
It was great to work with such a professional company. The issues were diagnosed and resolved quickly and affordably. Thanks for being a great company.
Response from Air Pro Comfort Systems
"Thank you so very much for the amazing review. Your business means a great deal to us at Air-Pro. Please feel free to call us with any questions or concerns, otherwise I hope you have a comfortable and happy summer. Sincerely, Hadley Horak Air-Pro Comfort Systems (913) 393-0500"
Gary M.
Jul 2016
Got up on a Saturday morning air conditioner not running cold and with a forecast of 100 degrees I was in a minor panic. Called air pro and they were able to come over before noon and replace the capacitor and had it running again quickly. They did the original HVAC install 4 years ago so the part was still in warranty. Repair man was very courteous.
Response from Air Pro Comfort Systems
"Thank you so very much for the wonderful review. We greatly appreciate it. We completely understand the minor panic with those temperatures and I'm so glad we were able to get you squeeze in right away. Have a great remaining summer and stay cool. Call us with any concerns or questions. Sincerely, Hadley Horak Air-Pro Comfort Systems (913) 393-0500"
Homeowner
Jan 2015
unknown
Response from Air Pro Comfort Systems
"Thank you very much for your business and review, it is greatly appreciated. Please contact me if there is anything else we can do for you. Sincerely, Hadley @ Air-Pro Comfort Systems"
Joni W.
Oct 2014
I had a new AC and Furnace installed. After getting several bids for high efficiency units that were twice the price, I discovered Air Pro. Brad was excellent, he explained his product, provided me with literature and gave me tips on housing codes for high efficiency units. He was the first of 6 to mention it. He was quick to respond when I called the next day to get a quote on a standard 80% unit. He got me on the schedule quickly. When they came to install the system, Brad showed up to help as one of the other installers was ill. They were quick and effective and he did a great job explaining the new unit. They were even great when they had to return a month later to replace a faulty part. I had no problems and would highly recommend them.
Response from Air Pro Comfort Systems
"Thank you so much for taking the time to submit the review and also for your kind words. We greatly appreciate your business! Please don't hesitate to call if you need anything else in the future. Sincerely, Brad @ Air-Pro Comfort Systems"
Christina S.
Aug 2014
The serviceman was prompt and told me what he found. He promptly replaced to broken part.
Response from Air Pro Comfort Systems
"Thank you for taking the time to leave this review, it is greatly valued. I am pleased to hear our technicians were prompt and that you are satisfied with the service received. Please contact me in the future for any additional service or maintenance. Sincerely, Hadley @ Air-Pro Comfort Systems"
Jack K.
Aug 2014
My experience was fine. He spent about an hour here. He gave some good suggestions for my furnace as well. Scheduling an appointment was fine.
Response from Air Pro Comfort Systems
"Thank you very much for your business and review, it is greatly appreciated. Please contact me if there is anything else we can do for you or to schedule fall maintenance for the furnace. Sincerely, Hadley @ Air-Pro Comfort Systems"
Andrew M.
Jul 2014
I've used Airpro since I put in my new system in 2007. I have had several issues over the years which have all been quickly and professionally resolved. They are honest to a fault and a pleasure to work with. I won't let anyone else touch my system. They are the best!
Response from Air Pro Comfort Systems
"Good afternoon [member name removed], Thank you so very much for the wonderful review, it is greatly appreciated! We are pleased to have had you as a dedicated customer for so many years and I am thrilled to see that we have continued to meet your expectations in a timely and professional manner. Please let us know if there is anything else we can do; otherwise have a fantastic remaining summer season. Sincerely, Hadley/ Air-Pro Comfort System"
William J.
Jun 2014
The check was thorough and professional.
Response from Air Pro Comfort Systems
"Thank you very much for your business and review, it is greatly appreciated. Please contact me if there is anything else we can do for you. Sincerely, Hadley @ Air-Pro Comfort Systems"
Mary W.
Mar 2014
Have you ever had your furnace quit working on a Sunday morning with temperature around zero? The better question may be: "Does a furnace ever go out during normal business hours?".
I called Air Pro very early on Sunday with temperature about zero. Their technician, Paul Smith, returned my call within a couple of hours. I was able to give him some specifics about the symptoms and he solved the problem on the phone. I called him back, after taking his advice, and cancelled his appointment for a couple of hours later.
Air Pro installed my system over ten years ago. The system has worked well, their technician is extremely competent and service is prompt. You can bet that they will be the company I call for maintenance or installation.
Thanks Paul and company!
I called Air Pro very early on Sunday with temperature about zero. Their technician, Paul Smith, returned my call within a couple of hours. I was able to give him some specifics about the symptoms and he solved the problem on the phone. I called him back, after taking his advice, and cancelled his appointment for a couple of hours later.
Air Pro installed my system over ten years ago. The system has worked well, their technician is extremely competent and service is prompt. You can bet that they will be the company I call for maintenance or installation.
Thanks Paul and company!
Response from Air Pro Comfort Systems
"Thank you very much for your business and review, it is greatly appreciated! Please contact me if there is anything else we can do for you in the future. We strive to provide great customer service and I am pleased to hear you were satisfied with the our technician. Sincerely, Hadley @ Air-Pro Comfort Systems"
Bev B.
Feb 2014
They were very apologetic about the cost of the repair part - not their fault as the system would only allow a complete replacement not just the part we needed. They gave us a really good deal on a new humidifier system with installation.
Response from Air Pro Comfort Systems
"Thank you for taking time out of your day to leave us a review. We hold customer satisfaction as our number one priority and I'm pleased to see we did an "A" job. Please give us a call in the future if you need any heating or cooling services for maintenance, repair or replacement. I hope you stay warm the remaining winter season and feel free to call Air-Pro in the Spring to have your air conditioner tuned-up. Mention our magnet and receive $15.00 off. Sincerely, Hadley."
Brad W.
Jun 2013
We will never use a different provider after our experience with Air Pro. They are not a large company which might be the reason why their prices were much lower than the big companies. A coupel of the aspects I was most impressed with was that when they came out to quote a new system, they educated me on the options and left the decison to me. There was no hard sell or them trying to push a high end system on us. We ended up buying a high efficiency Trane system and they installed it in 3 hours. They also redid the inflow ductwork to allow the system to be more efficient and charged me only $100 to do what another provided quoted $350 to do the same. Could not say enough good things about them.
Our total cost for a 4 ton system was $3,200 which other bids for the same work ranged between $4,000- $5,500. They actually had one option for less but with the savings we chose to upgrade the efficinecy a little more.
Our total cost for a 4 ton system was $3,200 which other bids for the same work ranged between $4,000- $5,500. They actually had one option for less but with the savings we chose to upgrade the efficinecy a little more.
Response from Air Pro Comfort Systems
"Hi (Member name removed), Sorry it has taken me so long to respond to your review. I hope the air conditioner has served you well over the summer. I know we had a few problems at the beginning, and I will once again apologize for that. It's not the norm around here and I take it very seriously. Anyway, I just wanted to thank you very much for such a nice review, it really means a lot to me! Take care, (Member name removed)."
Susan M.
Jun 2013
It was a positive experience from the first contact with the business owner. Brad was knowledgable,easy to talk with, and answered all our questions in a straight forward manner. We had other estimates, and found Air-Pro Comfort Systems pricing to be fair and very competitive.
The installation was accomplished without a hitch. The installation crew was very professional in every aspect of their work.
We would definitely use their services again or recommend them to others.
The installation was accomplished without a hitch. The installation crew was very professional in every aspect of their work.
We would definitely use their services again or recommend them to others.
Response from Air Pro Comfort Systems
"Hi (removed member name), Sorry it has taken me so long to respond to your review. It's been a very busy summer for us! I hope everything is going good for you and that you're enjoying your new system. Please don't ever hesitate to give us a call if you have any problems at all. And thank you so very much for the nice review, I truly do appreciate it! Brad"
Richard C.
Jun 2013
We established a contract with Air-Pro to install a new Trane heat pump and air handler. We had negotiation and technical discussion with Air-Pro on the size, the model, and the type of thermostat. They were very responsive to our questions and everything was done very professionally. Trane also had a special at that time, and they kept us well informed on the pricing and the discounts. Their proposal was very detailed with the model and part numbers of everything that they would install. The duct work details were left for later. The only last minute question that arose was the staging of the electrical supplemental heat, and they handled that quickly.
They have a very professional team to do the install. This was done in five hours or so. The old system was removed (the old heat pump and air handler), the equipment closet was cleaned up, all the old duct work in the closet that was accessible was removed, and the new system installed. The system was tested and by the time they left it was working (for heating at that time of year). Everything was cleaned up, and the house inside and outside was left in good shape. I was pleasantly surprised since I had thought we would go through the dinner hour. The installation team was willing and able to answer all my questions during the install period, and my conclusion was they were very experienced and technically astute.
The few questions I had after the install were rapidly answered. Everything seems to be working fine, and my electrical bills are much more reasonable.
They have a very professional team to do the install. This was done in five hours or so. The old system was removed (the old heat pump and air handler), the equipment closet was cleaned up, all the old duct work in the closet that was accessible was removed, and the new system installed. The system was tested and by the time they left it was working (for heating at that time of year). Everything was cleaned up, and the house inside and outside was left in good shape. I was pleasantly surprised since I had thought we would go through the dinner hour. The installation team was willing and able to answer all my questions during the install period, and my conclusion was they were very experienced and technically astute.
The few questions I had after the install were rapidly answered. Everything seems to be working fine, and my electrical bills are much more reasonable.
Response from Air Pro Comfort Systems
"Hello [member name removed], I hope you are well! Sorry it has taken me so long to respond to your review, it's been a very busy summer for us. I just wanted to say thank you for taking the time to write such a nice review! It really means a lot to me! Thank you so much, Brad"
MARY P.
Jan 2013
Our heater went out over the weekend. Since we had planned on replacing it we toughed it out for the weekend and then called several companies telling them we needed to replace our furnace quickly. Air Pro was one that called me back right away and gave us a quote that Monday. Their quote was in line and Brad was very easy to work with so we went with them. I made the decision Tuesday morning and they worked it out so that they could start later that morning so that they could get us some heat that day. They finished the job on Wednesday. Paul did a very good job on the installation and was also a pleasure to work with. I would highly recommend Air Pro. They are very down to earth and customer focused.
Response from Air Pro Comfort Systems
"Hi [member name removed], I hope you are doing well! Sorry it has taken me so long to respond to your review. (I'll be really honest, I just recently learned about this feature on Angie's List.) Anyway, thank you so very much for taking the time to write such a nice review. I really appreciate it! Sincerely, Brad"
Micheal J.
Nov 2012
Our air conditioning quit working on a 100 degreed day. Brad came out and found a problem in a line from the previous installation. Instead of selling us a new system he repaired it, recharged it and informed us that it would probably get us by for a few more years and that he hoped the compressor had not been damaged by the low level of freon. A month later it went down again and this time it was compressor failure. At this time we had Brad replace out entire system. We could not be happier with Air Pros honesty, service and installation. They were always prompt, clean and went beyond my expectations in every way.
Response from Air Pro Comfort Systems
"Hey (removed member name), I hope you're doing well. I still haven't gotten around to signing up for a personal Angie's List account myself. But I wanted to thank you so much for writing me such a nice review. I will go online today and try to find some places to leave you some good reviews as well!! Thanks, Brad"
William R.
Oct 2012
Right afterwards I got unit working and called back to cancel emergency service but told the guy I wanted to get an annual service scheduled and get the weakened ignitor replaced under warranty. He said OK would call Monday to get us scheduled. Nothing happened so I finally called about a week later and scheduled the service. I should not have needed to do that.
Response from Air Pro Comfort Systems
"Hello [member name removed]. Sorry it has taken me so long to respond to your review. (I honestly just learned about this feature on Angie's List yesterday.) Anyway, I am truly very sorry that we did not follow up properly with you on the Monday after your call. That is totally not acceptable and is not the way I want things handled at my business. Thank you for still giving us a good review and I do appreciate you bringing this to my attention. Again, I am sorry, and I hope that we can serve you better in the future. Sincerely, Brad Decker"
Ken B.
Dec 2011
Excellent experience from start to finish. The job was started and completed on time with the utmost professionalism.
Response from Air Pro Comfort Systems
"Hey [removed member name]! I hope you are doing well! Sorry it has taken me so long to respond to your review. (Honestly, I just learned about this feature on Angie's List yesterday!) Anyway, I hope you are still happy with your system. I know that the last time we spoke you were very happy with the results of the damper system. Anyway, I wanted to thank you very much for such an outstanding review. I truly do appreciate it! Sincerely, Brad"
Thomas B.
Dec 2011
They did a great job.
Response from Air Pro Comfort Systems
"Hello (Member name removed). So sorry for the delay on responding to your review. (I honestly just learned about this feature yesterday.) Anyway, I hope all is going well with you AND your heating and cooling system! And just wanted to say thank you for such a nice review. I truly appreciate it! Brad / Air-Pro Comfort Systems."
Mary F.
Aug 2011
When they came out to give me a quote they worked around my busy schedule and squeezed me in during their lunch. He did a great job explaining the options and costs of each option. There was great communication with the installation date and again, worked around my needs and my schedule. The technicians arrived promptly and did a great job. When I needed an additinal piece done, it was done well. The entire process exceeded my expectations.
Response from Air Pro Comfort Systems
"Hello (removed member name). I hope you are doing well. Sorry for the delay on responding to your review. (I actually just learned about this feature on Angie's List just yesterday.) Anyway, I wanted to thank you so much for taking the time to give us such a nice review. I truly do appreciate it! Thanks, Brad"
Licensing
State Contractor License Requirements
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FAQ
Air Pro Comfort Systems is currently rated 5.0 overall out of 5.
Air Pro Comfort Systems accepts the following forms of payment: CreditCard
Yes, Air Pro Comfort Systems offers free project estimates.
No, Air Pro Comfort Systems does not offer eco-friendly accreditations.
No, Air Pro Comfort Systems does not offer a senior discount.
Yes, Air Pro Comfort Systems offers emergency services.
No, Air Pro Comfort Systems does not offer warranties.