Aristocrat Flooring Co, Inc.

The service went very well. I found a person that is more particular than I am which was great. He really took his time on both bathrooms and the work was beautiful. He was in good communication as he had other jobs as well. I trusted him enough to leave my home unlocked and he even let my puppy in and out to go to the bathroom. He checked in with me before doing any work at all.

Our experience with Aristocrat Flooring was both disappointing and appalling.  We had a few bids done to get our floors installed and decided to stay local with Aristocrat.  Within six months of installation there were several issues that we brought to Dan Hamilton?s attention.  A step was uneven, there was a blemish and peeling in the finish near the step, the entire floor began to cup, and there was a seam that had begun to separate. When reviewing the issues with Mr. Hamilton he became defensive and suggested that we were to blame for all of the issues.  We scheduled a time for him to come back and take a moisture reading.  When this moisture reading came back within tolerance he continued to insist that it was water damage and declined to accept full responsibility.  Feeling that there was not a more economical path to get the issues fixed I agreed to pay labor costs of $875 to have the floor completely refinished via Mr. Hamilton?s associates.  Even when the floor was completed for the second time Mr. Hamilton still refused to accept responsibility and maintained his defensive and unprofessional posture.  I would not recommend this business.