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Smart Pro Technologies, LLC

Commercial Computer Network or Wiring Installation or Repair Service,

About us

Smart Pro Technologies is here to help our commercial and residential owners implement the latest technologies to enable simple, mobile and complete solutions. With over 25 years of experience installing security systems, networks, cloud solutions and computer systems, we use the best products that will bring your business or home the solutions you need at a price point that is affordable. Our customer service is incredible and we desire to meet your every expectation. Please select a time on our calendar or simply call us directly, so we can find a time that works best to give you a quote.

Business highlights

Se habla espanol
Emergency services offered
7 years of experience

Services we offer

Alarm or Security System - Install or Repair - For Business and Home, Computer Network or Wiring - Install or Repair - For Business, Computer Repair, Troubleshooting or Upgrades - For Business, Surveillance Cameras - Install or Repair , Surveillance Cameras - Install or Repair - For Business

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 69 reviews
Rich T.
Feb 2022
0.5
$179,305
Beware of this company. I am taking the time to explain the details of my ordeal so someone else does not make the same mistake. One of the worst experiences I have had with a company. I originally hired this firm based on their very positive reviews. The initial interaction I had with the company was positive. They guaranteed me a system that would allow for remote motioning and would trigger notifications on my phone (I travel a lot). My house was new construction and wired for powered cameras over Ethernet. I did not know much about security systems but I am smart enough to wire the connectivity into my house for high bandwidth data transfer using Google fiber. From day one after scheduling my install, things started to go wrong. They at first ordered the wrong equipment. Okay - I chalk it up as an honest mistake. Kristine their COO apologized and get everything straightened out. When that was rescheduled, the installers did a decent job installing the cameras but when they took out the DVR device it was so out dated that I could not find the manufacturer online and after pricing together all the available information I learned it was essentially obsolete. It was setup for a PC based system rather than a Mac which was my system. After the installers left, the alarm triggers were going off non stop due to improper setup, I turned the system off and had them come back. About that time, I also noticed that the iOS app was not even notifying me reliably of the number of events, some triggers were not captured and the systems was entirely too slow. Well, Smart Pro Technologies came out again and tried to redo the configuration with the company equipment supplier tech support on the line. Only after this event did the system start to work - or so I thought. now, I would expect to receive false positives every now and then in a system such as this but I kept experiencing a large number of false alarms. I could never figure it out until I realized that a cloud moving through sky causing a shadows to change in contrast was setting the trigger off. I set the sensitivity way down. And it barely improved the performance. Needless to say, I maintained a steady stream of communication with the office until they stopped returning my calls. Eventually I did everything I could to try and learn the details of the system and correct the problem myself. Eventually I just turned off the phone notifications and stopped using it. I called the company after a few months and complained about the system as I was getting ready to go on vacation. The response I got was, why have you waited so long to tell us And we are only resellers and not responsible for the hardware. Gary, who was the lead sales guy I was working with just was giving me garbage every step of the way to try and get me to go away. Eventually he gave me an email address (accounts payable) and said this email would be sent to all the right people who could take appropriate action. This was October 21 and I have received no response yet. Needless to say, I spend a couple of thousand dollars on a useless system serviced by an unethical company not concerned with their customer service. I will never recommend these guys to anyone.

D N.
Nov 2021
5.0
Yes, I recommend this pro
$750
Very professional

Harold A.
Oct 2021
5.0
Yes, I recommend this pro
$1,200
professional install. knowledgeable about products.

Jonathan W.
Sep 2021
5.0
Yes, I recommend this pro
$2,797
Overall, the experience with this pro was outstanding. The entire team did a fantastic job on this project and truly listened to my needs, wants, and concerns. Not only were they respectful of my time, they were respectful of our special circumstances and of our new home, all while doing so at a very reasonable cost. I had gotten multiple bids and this pro was the only one that listened to what I wanted and what concerned me and came up with a plan that was followed through upon with perfection and without destroying my home, its beauty, or its value - something that no other company was willing to even attempt, wanting to take the easy way out and drill holes in the middle of my rooms to the outside of the house in order to use convenient indoor outlets. This team did the necessary work and did it the correct way. I would not know that Smart Pro Technologies was ever here had I not been home. The work was top notch and they left my home like they found it with the newly installed surveillance system covertly in place and without a bunch of inappropriately placed holes in the walls. The security cameras were installed well and they blend in with my home so that you don’t even know they exist. They were also able to add Ethernet to several rooms in my home where multiple other companies said it was not possible. All of this proves to me that this company is miles ahead of the competition. I will definitely pass on this praise to friends and family and I am happy to recommend this company to everyone. I will certainly hire them again in the future for any technology needs.

Tony S.
Aug 2021
5.0
Yes, I recommend this pro
$940
They showed up on time, very professional, very knowledgeable and came in on budget of what they quoted. I will definitely be calling them back again and referring them to my friends. I bought a camera system from Costco and they didnâ t have a problem installing it for me. You will not go wrong with hiring them for your projects.

Winnie B.
Aug 2021
5.0
Yes, I recommend this pro
$2,000
Great value, hard working, honest, dedicated, smart and knowledgeable installers. Would hire them for any project thatâ s tech related.

TJ A.
Jul 2021
5.0
Yes, I recommend this pro
Great job and patience by Brian. He was very flexible, showed up on time to install video doorbell with my existing chime. Got the job done even with manufacturer challenges and the video doorbell works great!

Alan T.
Jul 2021
4.5
Yes, I recommend this pro
They were very Professional and well mannered people.

Michael G.
May 2021
5.0
Commercial Computer Network or Wiring Installation or Repair Service
Yes, I recommend this pro
They did a great job Came on time Very professional Everything works

Daniel G.
Apr 2021
5.0
Yes, I recommend this pro
$900
I would have no problem with having these Installers come back at another time.. highly recommended, install was done professionally and on time. Nice to have quality work done in a timely manner. Installers showed up on time did the work requested and explained the equipment without hesitation. Very good service

LORETTA L.
Apr 2021
5.0
Yes, I recommend this pro
Great company. Everyone was great. So happy from start to finish.

Lonnie R.
Apr 2021
5.0
Yes, I recommend this pro
Very professional and knowledgeable people. They came out and discussed security camera options and helped choose best system for our needs. Also installers were very helpful and took the time to explain the workings of system. Would definitely use again if needed.

Barry B.
Mar 2021
5.0
Yes, I recommend this pro
$250
Excellent communication, very clear and concise, I knew what to expect. Scheduling was quick and easy. Very professional experience overall.

LaRonna S.
Mar 2021
5.0
Yes, I recommend this pro
This company provides punctual and quality service.

Carlos R.
Feb 2021
5.0
Yes, I recommend this pro
$940
Happy to write this unsolicited review. Exceptional service, easy to schedule, to approve estimate and to get the job done. High quality, professional service. Fair price. Will use them again in the future without hesitation. They installed the Lorex 9 camera system with NVR from Costo. Set it up in our computer and iPhone. Walked us through it. No visible wires. Very satisfied customers. Carlos in Lee's Summit, MO

Thomas J.
Jan 2021
5.0
Yes, I recommend this pro
The overall experience could not have been better!

Michael B.
Jan 2021
5.0
Yes, I recommend this pro
They did a great job!

Robert H.
Dec 2020
5.0
Yes, I recommend this pro
$350
very professional

Alberta J.
Dec 2020
5.0
Yes, I recommend this pro
The administrative and service personnel were great to talk and work with. We were pleased with the rapidity and and response to our service request. Their Christanity was evident.

Mark Z.
Dec 2020
5.0
Yes, I recommend this pro
$1,400
Very professional, good quality work,reasonable prices

Joe N.
Dec 2020
5.0
Yes, I recommend this pro
$500
I am so glad that I came across this company. Mr, Cary came to my home and presented me with a very reasonable estimate. It took me longer than expected to make a final decision on which camera system to install. I did a lot of back and forth with Mr. Cary, and he was very patient and informative during the entire process. The instillation was done by two young men who immediately gave me the impression that they were competent, and knew exactly what it would take to get the job done. They got all the cameras installed and the NVR hooked up and programmed. I highly recommend this company to anyone in the market for a security system install. I look forward to doing business with them in the future for upgrades.

Cortez L.
Nov 2020
5.0
Yes, I recommend this pro
Great service!

Kim M.
Nov 2020
5.0
Yes, I recommend this pro
They were on time, very nice and did a great job. Can't ask for more than that. The price was very reasonable.

Steve C.
Nov 2020
5.0
Yes, I recommend this pro
$249
The folks know their business very well.

Andrea S.
Nov 2020
5.0
Yes, I recommend this pro
$2,211
Very responsive and professional.
Showing 1-25 of 69

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Smart Pro Technologies, LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed

Smart Pro Technologies, LLC accepts the following forms of payment: CreditCard

Yes, Smart Pro Technologies, LLC offers free project estimates.

No, Smart Pro Technologies, LLC does not offer eco-friendly accreditations.

No, Smart Pro Technologies, LLC does not offer a senior discount.

Yes, Smart Pro Technologies, LLC offers emergency services.

Yes, Smart Pro Technologies, LLC offers warranties.