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ServiceMaster DSI - Kansas City

4.5(
15
)

About us

ServiceMaster DSI has been proudly serving the greater Kansas City area for the past 25 years. We are regarded as an industry leader in disaster restoration, cleaning services, and quality control practices. Our company is approved as a preferred vendor for numerous insurance providers on both a local and national level. A majority of our business comes directly from customers we have assisted in the past, which is a testament to our high quality of service in disaster restoration. ServiceMaster DSI has expertly trained technicians and project managers to help you throughout the fire restoration, water damage, or mold remediation process. Backed by the ServiceMaster Restore® network, we have the expertise and the technology to help you restore your building quickly and promptly.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Board Up Services, Construction, Content Storage Services. Carpet Cleaning, Dehumidification, Dry Cleaning, Duct & HVAC, Electronic Equipment Restoration, Floor, Mold Removal, Pack Out & Storage, Project Management, Temporary Power & Climate Control. Emergency Services, Textile Restoration, Upholstery Cleaning, Water & Fire Damage Restoration Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.515 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
7%
2
7%
1
0%
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Showing 1-15 of 15 reviews
Julana H.
Sep 2015
5.0
Yes, I recommend this pro
unknown
LAURETTE A.
Sep 2014
5.0
Yes, I recommend this pro
See above.
Gerard M.
Jun 2014
5.0
Yes, I recommend this pro
I was pleased with their work. We had some water damage in our basement when our sump pump over flowed. They came in and repaired the pump and fixed all the damage done.
Amy D.
Feb 2014
2.0
$3,900
Not well -- they were still tearing out drywall in wet areas I pointed out 4 days after they first started (which was 34 hours after I had first called them)
Anthony D.
Jul 2013
4.0
Yes, I recommend this pro
$2,500
There was a lot of flooding in my local area so it was really difficult to get through to them as far as trying to make arrangements so I did have to go with another company but they did try to follow up with me and then the other company that I went with ended up contracting them out but they ended up in my house anyway. So, I used ServiceMaster Catastrophe indirectly. I didn't have any problem with them. They came when they did and they came in fast. They were done 2 days later. It's pretty quick and efficient. I hope that I don't need to use them again but if I have a need to, I would.
Carina S.
Jun 2012
4.0
Yes, I recommend this pro
$1,500
What I had done was not an advertised service. The people that came to work in the house were friendly, respectful, and worked hard. They did a good job. The service worked for me. I would say they got rid of 90% of the smoke in my home. The price was reasonable. Everyone was really wonderful, but the owner was a big jerk to me. He has terrible manners. He was rude during the process of giving me the quote. I guess I didn't realize that he didn't really want to do the job. He told me that If they did this job for me, to not ever call him again. He could have told me that he just didn't want to do the job. If I needed the job done again, I would try to contact them because they did a good job.
Pat M.
Apr 2012
5.0
Yes, I recommend this pro
$2,000
Went well with no complaints.
Claudia K.
May 2011
5.0
Yes, I recommend this pro
$350
They were the only company appeared to do the job. My impression was, they were great. They arrived, when they said they would. They did a great job with cleaning. They cleaned up after themselves, and there was no mess left behind. They did exactly what they said they would do. I was very happy with the result. Their price was better than the other company price. They did better work than I would have got.
Jacqueline G.
Nov 2010
5.0
Yes, I recommend this pro
Due to the storm in our area on July 11,2010, lightening struck the utility pole in our backyard and knocked out the power to our house. Our basement sump pump was unable to function, so we had about two feet of water. Everything was ruined. We lost all of our furniture including the carpet. About 2 feet of our walls in every room had to be cut off from the bottom because of mold damage.
Judi O.
Sep 2010
5.0
Yes, I recommend this pro
$3,900
They did a good job. They were under a lot of pressure because a lot of the houses were flooded at that time. So they were moving pretty fast. The price was covered by insurance and it was about $3900. They sanitized and pulled the carpets. They removed 6 inches of drywall, brought in the fans and also cleaned up everything. They really worked hard. I didn’t pay a lot of attention to the cost since it was paid by my insurance company. They were very professional and excellent. It took a couple of days for them to respond but they were pretty quick. We got a hold of them before other people could. Our insurance company recommended them. They were punctual once we had an appointment with them. I would use their services in the future too.
Patricia S.
Jul 2009
5.0
Yes, I recommend this pro
They are a smaller operation. They are good about getting me multiple bids. I usually tell them upfront that I need multiple bids. They have been very timely in getting me the bids and very complete and thorough. They do a good job and are professional.
CHRIS R.
Oct 2006
3.0
$700
An emergency situation is not when you want to be looking for contractors. So I'm not sure I'd have chosen Servicemaster if I'd have had more time to look around. It wasn't a terrible experience, but it could've been better. No one could give me an exact estimate before the work started, only a range. They kept telling us that only a certain person at the company could quote a price, and he could not be reached. We called him a few times in the succeeding days and still could not reach him. It wasn't until he came to pick up the equipment that we got a price. As one might expect, it was on the high side of the range we were given. The work was done decently. I just wish the service aspect would've been handled a bit better.
JEFF B.
Mar 2006
5.0
Yes, I recommend this pro
$105
They bid $150.00 on the phone and only charge $105.00. They were really outstanding.
Paul H.
Aug 2004
5.0
Yes, I recommend this pro
I RECEIVED EXCELLENT PHONE INSTRUCTIONS FROM LYNNETT ON HOW TO CLEAN UP THE MESS AND AVOID ADDITIONAL LOSS. SHE ALSO ALERTED ME TO THE OVERTIME CHARGES THAT WOULD OCCUR IF THE CREW CAME TO MY HOUSE AFTER 5:00 PM. KEVIN POTENZIANI CALLED THAT EVENING AND COVERED WHAT I NEEDED TO DO WITH WATER REMOVAL AND USING FANS TO DRY OUT THE CARPET. HE CAME THE NEXT DAY TO ESTIMATE THE DAMAGE AND SPRAY DOWN THE DAMP AREA TO AVOID MOLD. THEY HAD PROVIDED SUCH GOOD INSTRUCTIONS THAT HE SPRAYED THE AREA AND CHARGED ME NOTHING. WHAT A BIG SURPRISE. I WAS THRILLED!!!!! LYNNETT AND KEVIN'S PHONE INSTRUCTIONS SAVED MY BACON. THIS WAS A REAL MESS AND THEIR RESPONSE HELPED ME AVOID A LARGE LOSS. GREAT WORK BY THESE TWO.
DEBI D.
Jan 2004
5.0
Yes, I recommend this pro
$150
THEY WERE A BIT DELAYED IN RESPONDING, BUT THEY DID THEIR BEST BECAUSE MANY BASEMENTS FLOODED WHEN OURS DID. WHEN THEY GOT HERE, THEY WERE WONDERFUL. THEY GAVE US GREAT HELP.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ServiceMaster DSI - Kansas City is currently rated 4.5 overall out of 5.

ServiceMaster DSI - Kansas City accepts the following forms of payment: CreditCard

Yes, ServiceMaster DSI - Kansas City offers free project estimates.

No, ServiceMaster DSI - Kansas City does not offer eco-friendly accreditations.

No, ServiceMaster DSI - Kansas City does not offer a senior discount.

Yes, ServiceMaster DSI - Kansas City offers emergency services.

No, ServiceMaster DSI - Kansas City does not offer warranties.