Renewal by Andersen of Kansas City KS
About us
For a Free, In-Home Consultation contact us at 1-913-385-1300. Renewal by Andersen offers a start-to-finish replacement process, where you will get custom-crafted, energy-efficient windows and doors professionally installed for you. Additional Fax - (913) 385-1303.
Business highlights
40 years of experience
Services we offer
Windows & doors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.521 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 10% | ||
| 10% | ||
| 0% | ||
| 5% |
Showing 1-21 of 21 reviews
Lauren B.
Sep 2018
The installation was quick and the installers put down mats so they wouldn't make a mess. The price was a bit high for only 2 windows, but I've been able to compare our energy savings and we're talking $2+ less per day than we were at. Once we pay off these windows we'll probably get the next 3 done. Overall great quality of windows and great service.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for taking the time to post this. Please let us know how we may help in the future!"
Tony A.
Jun 2018
Windows are good door has rotted out
Response from Renewal by Andersen of Kansas City KS
"Hi, we don't have a record of any recent service requests and would love the opportunity to dig in to this for you. We've left a couple of voice mail messages. Please call 913-385-1300 and give us a chance to see what we can do . Thanks! 09/17 We would be glad to help you solve this problem even though your purchase was not made through us. Just give us a call."
Tony A.
Apr 2018
Windows are fine. door rotted out and they would not repair or replace
Response from Renewal by Andersen of Kansas City KS
"Hi, we don't have a record of any recent service requests and would love the opportunity to dig in to this for you. We've left a couple of voice mail messages. Please call 913-385-1300 and give us a chance to see what we can do . Thanks!"
Jeffrey R.
Nov 2017
The work went well for the most part, except: 1. Two bedroom casement windows which were supposed to swing opposite of each other ended up both swinging the same direction. 2. They had to break the fixed windows in the living room to remove them, and when they broke one of the windows, glass went flying all over the living room. We were finding glass pieces for a couple of weeks after that. 3. The replacement trim in a few rooms could have been of better workmanship. The windows are extremely pricey, but hopefully they will be worth it in the long run in terms of durability and energy efficiency.
Julie B.
Oct 2017
.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for your review. Please let us know how we may help in the future."
Jerry L.
Oct 2017
In general, very well. The windows are excellent! However, one window was measured incorrectly by Renewal by Andersen. They wasted some time trying to figure out if they could make the window fit. They only way it would fit is if they would cut the James Hardie siding on our house. We said "no", because we didn't want to void the James Hardie siding warranty. They didn't want to order a new window, but eventually they agreed to do so. I wasn't upset that a mistake was made when they measured the window, but I was disappointed that they didn't immediately order a new window. I really like the windows, and I definitely would hire Renewal by Andersen again.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for the review and your patience with us as we worked to come up with solutions to our error. We don't promise to be perfect but we do promise to make every effort to make things right. Thanks for sharing the photo as well. Your dining room looks gorgeous! -David Reber, GM"
Louis P.
Sep 2017
It took many phone calls and emails to get the initial measurements correct . . . every document I would get sent after a visit or a call would have errors that I needed to correct . . . they finally got it right and the installation went great . . . installation crew was quick, clean and did a perfect job . . . however, a couple of latch bars were defective and needed to be replaced, so again I had to interface with the office people, who ordered only one replacement bar instead of two and the one they ordered was wrong . . . so when the repair guy came by to replace the bars, he discovered the wrong quantity and wrong part, so the repair had to be rescheduled for a few weeks later . . . just got finished yesterday, and all is finally complete and in good shape. I did a lot of research and am convinced even today that these were the best windows available, but the fact that they were over 50% higher in cost than the second best window, and took so much management to get the job done right, I'm not sure I'll choose to go with them for the rest of my windows when the time comes unless their internal processes show a lot of improvement.
Chester B.
Sep 2017
I felt the job went well. They came out on time, which was very good. They completed the job in the estimated time they said they would. They cleaned up well after themselves. The windows have served me well. They did a great job during the summertime, I could tell it kept the room much cooler than it was. It worked out great.
Response from Renewal by Andersen of Kansas City KS
"Thank you for posting this, Mr. and Ms. [Member Name Removed]! We appreciate your business. Please let us know how we may help in the future."
Forest H.
Aug 2017
.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for posting your review, Ms. [Member Name Removed]! Please let us know how we may help in the future."
Linda S.
Aug 2017
The cost of service was horrible. We paid $10,000 for 6 windows. Why we went ahead and did it, I don’t know. Price was really bad. I don’t know why we did that. But they’re wonderful windows, so that would be a higher rating. We are having trouble getting a few things fixed, so I’d say a B. Well, since they kind of scratched the dryer and dented it, I would say a B (on Professionalism). A part didn’t come, so they forgot to do that. It’s called a nail channel. So they had to make it on site, so it may or may not have been as good as the previous one. Then they forgot to put the hinges on. It was just little things, because they have massive ads on TV and in the paper, so they are actually overbooked. I would say they are a very good company, it’s just they had too many things going on.
Response from Renewal by Andersen of Kansas City KS
"Thank you for your review and feedback, Ms. [Member Name Removed]. Things should have gone a little smoother with your job but we are glad we were able to get everything taken care of. Please let us know how we may help in the future."
Marsha R.
Mar 2017
Chuck was our installer and he was fantastic....very profession, very precise....did not leave one piece of dirt....very nice guy
Response from Renewal by Andersen of Kansas City KS
"Thank you for your kind review, Ms. [Member Name Removed]! Please let us know how we may help in the future."
William W.
Feb 2017
I had called right after Thanksgiving and, by signing the contract immediately, they were able to make the replacement windows and install them on December 27. They arrived within the hour that had scheduled 9AM and were finished by 4 PM. Sean came with DJ and Dillon. In addition to removing and replacing the windows, they also replaced 5 4X8 batte and boards on the exterior that had also rotted due to the window exterior allowing rain to seep behind them. They did both a professional job and clearly went beyond just "making the motions". Constantly moving and worked well as a team. They arranged for a subcontractor to come about a week later to stain and apply polyurethane to the interior to match the woodwork. The double hung windows were built to 'slip into' the removed opening, leaving all the interior trim in place. The 3 pane sliding window that replace 3 double hung windows was not as easy as it had only one frame whereas the old windows had 3 frames. This required applying a shoe trim to cover the joint where the frame met the interior sill. This shoe trim made it impossible to hang the blinds inside the casement whereas the other blinds could be rehung in their old casements with no redrilling, adjusments. A minor inconvenience. The subcontractor came and finished up in less than 4 hours. The staining and polyurethane were applied adequately. The stain on the interior parts of the window matched the original sills/trim exactly. The application could have been more even, and, allowing the polyurethane to settle, without stirring frequently, left some areas glossy, and others not so glossy (matte). This would probably only be noticeable to a very discerning eye. The widows are air tight, operate easily, and they used "Great Stuff" liberally to make certain the installation was well insulated. The company called 3 times, after the installation, to verify that the installation went as expected (and to encourage me to write the review I had promised). Note: None of the frames contain wood. They appear to be a composite of vinyl and fiberglass. Very sturdy, look, feel, stain, paint and operate like wood.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for taking the time to leave us this detailed review. Please let us know if we can help in the future!"
Anne C.
Oct 2016
This is the fourth time I've had Renewal by Anderson replace windows for me. With a 1920's home with two dozen large windows, I'd had to replace them slowly over a number of years, due to the cost.. Whichever sales rep or installer I worked with did a great job. They were flexible with me when i had to reschedule appointments and came on time for each appointment. The windows are a bit pricey, but are of excellent quality, unlike those provided by some other replacement window companies. Jason and Chris did the installation this time and did a great job. Everything fit beautifully and it went very smoothly. They were courteous, efficient and did a great job cleaning up after themselves. You'd never know they'd been here except for the beautiful windows they left behind.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for taking the time to leave us this review. Please let us know if we can help int he future."
Jo B.
Aug 2016
Renewal by Andersen replaced the sliding glass door in my kitchen yesterday. This was the first time I had dealt with Renewal by Andersen and from start to finish, they displayed the highest degree of professionalism. The installer was Tim and I can't say enough good things about him. He was efficient, courteous and paid very close attention to detail. The result was a sliding glass door perfectly installed. He was skilled enough to be able to leave the existing interior molding around the door, which saved me the work of having to stain new wood to match the rest of the woodwork. I couldn't be more pleased with the work he did!
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for your kind review, Ms. [Member Name Removed]! Please let us know how we may help in the furture."
Kristin M.
Aug 2016
We are so pleased with the work Renewal by Anderson did at our house. Yes, their prices are more expensive than a lot of window providers, but with a 20-year guarantee on parts and labor, we knew that we were making a solid investment in our home. Everyone we've been in contact with, from the salesperson to the guy who measured the windows to the installation team has been top notch. I couldn't believe how quickly the windows went in and how little mess was involved. The installation team couldn't have been nicer, and graciously put up with my five year-old's "help" while they were in our home. We will eventually have the rest of our windows replaced, and we will always come back to Anderson first for a bid. They really are that good.
Response from Renewal by Andersen of Kansas City KS
"Thanks so much for youre review and kind words, Ms. [Member Name Removed]! Please let us know how we may help in the future."
Frances R.
Apr 2016
unknown
Response from Renewal by Andersen of Kansas City KS
"Thank you for your review. Let us know if we can help in the future!"
Larry W.
Apr 2016
The whole process was well orchestrated and seamless. Every player (sales, measurement, office, installation, and follow-up) knew their part and played it extremely well. Sales took care of the price and recommended the type of door to install (no sales pressure whatsoever); measurement person took care of measuring the door and answering any questions about the door; office person informed me when each appointment was scheduled; and installment person was efficient, knowledgeable, and cleaned up after the work was complete. There were a couple of follow up calls and a reminder about their survey. Each person stressed their five star rating. I gave them a five star rating because it was well deserved, but if I received one more reference about five stars....
Response from Renewal by Andersen of Kansas City KS
"Thank you for your review. Please let us know if we can help in the future!"
Jim K.
Dec 2015
Easy to work with
Brian H.
Oct 2014
unknown
MARY W.
Aug 2009
We had used Renewal at our last home and was very happy with our windows. But with such a large job, the whole house, I new I had to get quotes from other competitors. Renewal's quote was the same as their competitor and they offered some great discounts for large jobs. At the show room I met Joshua, he was the sales person who stayed in touch with us through the entire process, he even helped me remove my existing blinds before they came for the install. They were at my home at 8am with a large crew of installers, they layed tarps on the floor before they started removing the windows. As the old windows were torn out the new ones where being put in, the installers picked up and kept their work areas very clean ! I loved that they were so considerate of my home! They were here for 9 days and could not have been the most polite and detail oriented group of guys I have worked with in my home. If I noticed any problem with the windows or trim they addressed me and the problem immediately. They came and went at the times I was told and cleaned up after themselves everyday. There was also an installation manager Gary who worked with me from start to finish. We love our new windows, we can tell the difference inside our home, the bedrooms that face the south are really so much cooler with the new windows, it is amazing. Unfortunately, Renewal started using an outside company to stain their windows. They did a fair job staining, but were the most unprofessional company and would not suggest them to anyone. Renewal was extremely apologetic, but I do not fault them for trying to provide an end service to their product. I would highly recommend Renewal.
MARGIE M.
Jan 2004
CALLED AHEAD TO VERIFY TIME. INSTALLERS WERE FRIENDLY.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Renewal by Andersen of Kansas City KS is currently rated 4.5 overall out of 5.
Renewal by Andersen of Kansas City KS accepts the following forms of payment: CreditCard
Yes, Renewal by Andersen of Kansas City KS offers free project estimates.
No, Renewal by Andersen of Kansas City KS does not offer eco-friendly accreditations.
No, Renewal by Andersen of Kansas City KS does not offer a senior discount.
No, Renewal by Andersen of Kansas City KS does not offer emergency services.
No, Renewal by Andersen of Kansas City KS does not offer warranties.