Pro Platinum Heating and Cooling

Very professional and responsive

Good price, great service and follow through!

Fast accurate and complete.

Very professional. In and out 1 day. Very nice clean work! I will hire them and recommend them soon.

EDIT: There was a true mishap on their end in which one of the employees had been hospitalized that was in charge of giving me a call back. They called me back to make it right and I would consider calling them again for future work. We hired Pro Platinum to come Service our HVAC system for the season. After rescheduling twice, we were informed they could not make it and would instead call us back on Monday to find another time since they cannot service our HVAC when it s raining. It s Wednesday night now and they have not called back. Our A/C needs to be serviced ASAP as it s getting warmer and is not running efficiently. We ve hired them before and did a fine job, but also rescheduled that time as well. Will hire someone else who wants our business more.

Did a great job. Thanks!

Very friendly and they did a great job of servicing my AC.

The only down side is that they were running pretty late, but I had planned on that.

Went well, they were on time and reasonably priced.

The service guy was personable, helpful and efficient.

Complete system replacement. Excellent price with great service. Would hire them again.

Excellent service

Respective and went the extra mile to find the problem.

I felt like they arrived and did what I had called for and didn't try to up sell anything on my air conditioner. Very nice and pleasant to work with.

I plan to hire them for the semi annual check ups on my heating and cooling systems. I will call them first if I have any problems going forward.

okay

My experience was excellent! I would hire them again in a heartbeat! I called to have my air conditioning unit disconnected and reconnected and spoke to Janell who was more than helpful! She was able to send someone out within a few hours and when I called to have it reconnected, she had someone out asap! Nothing but 5 starts from me! Thank you for everything Pro Platinum!!!

All the guys at Pro Platinum were great. The price was great and the service was completed very quickly.

Honesty

The service men installed a new furnace and a/c unit but failed to cover a rather large hole in the du twork that had been left from my previous unit. The warm air from the furnace was blowing into my basement, not the living areas. Took them 3 days to come out and patch the hole.

They were there the same day and completed project, did a great job! Life long customer!

He was here and did what I needed to get heat into my house. THANKS!