HERMES LANDSCAPING
About us
Making our world more beautiful since 1965.
Business highlights
Services we offer
Commercial Landscaping, Firepits, Landscape Contractors, Landscape Maintenance, Lawn Irrigation, Lawn Sprinklers, Outdoor Kitchens, Outdoor Living, Patios, Residential Landscaping, Retaining Walls, Snow Removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 11% | ||
| 6% | ||
| 6% | ||
| 6% |
"Thanks [Member Name Removed]! We're so happy you're pleased with our work!"
"Hi [Member Name Removed]! Thank you so much for the great review!"
Hermes recently completed a landscaping project around an area for a new hot tub at our home. Our landscape designer, Keith Runyan was extremely knowledgeable and did a fantastic job enhancing the landscape design we had in mind. The work was done on time and turned out better than we could have imagined. I was extremely impressed with the post project walk thru and thorough instruction provided for the care of each plant and tree. If I have another project, I’ll be calling Hermes again!
estimates were all in the same price range. However, Chris, the
Landscape Designer listened to our rambling ideas and managed to come
up organized visuals that brought our patio to life. Before the
actual installation of the patio, Chris came out to show us samples
of the pavers and plant options. He explained the process step by
step so we would know what to expect.
As soon as the weather was suitable, the workers came out to start. They made sure
they didn't tear up the rest of the lawn, were efficient, courteous
and cleaned the area at the end of the day and at the end of the job.
The workers were able to get in touch with Armando, the Project
Manager, very quickly if we had any concerns or questions during the
installation. The problems were resolved quickly. Both Chris and
Armando were readily available for consultation. At the end of the
job, Chris came back out for a final walk through. Our patio is
beautiful. We are just waiting for the weather to cooperate so we
can enjoy our new outdoor oasis.
Update 6/25/14--Dead bushes have been replaced and my chosen rocks installed (no added charge) to replace the old ones. Had our final walk-through and everything seems to have been resolved. It was a long ordeal to get things finished up, but the workmen on the final install were very good. Gave our final payment with fingers crossed!
Original review: The plan was very nice and the initial contact with the designer was very pleasant. We requested local drought resistant plantings that are low maintenance. We also had the designer install an irrigation system for the new plantings. We ordered rock edging around the main plantings. I liked the fact that the designer was willing to keep a few of the older plants to blend in with the new plantings. All of the workmen and the foreman were also very pleasant to work with.
Plants were delivered in March and were very tiny--very disappointing for a professional landscaper quality. We believe we could have bought this quality at a local nursery. Some of the plants were obviously dead with roots exposed. It took 2 months to convince the representative that they would not "bounce back." The 3 holly bushes had brown and crispy leaves. Representative stated that sometimes they are like that in the fall--it was spring! The dead and dying plants are embarrassing and still have not been replaced to date. An area of the front yard where the irrigation system crossed into the side planting area is cracked open and has no sod as had been promised.
The "boulders" that I requested on the side island area looked like large flat rocks. One was replaced and did not match any of the other stonework. I was told to go to the rock distributor to pick out ones that I might like. I did this, and was told that I would be charged an additional amount to replace them which was twice as much as if I dealt with the rock distributor myself.
Another concern was that the estimate was not itemized so we never knew the individual prices of each part of the design. Also disturbing was the pressure for payment of the remainder of the bill before everything was successfully in place and living!
We also requested a few other estimates from other organizations. Hermes came in right about in the middle, but we really liked the design that Hermes showed us. They also seemed to be a bit more realistic than the others about what was possible within our budget, which we appreciated.
There were a few minor communication issues along the way, non-return of some phone calls, and some other minor miscues, but on hindsight, when there was some turnover with Hermes, we probably should have confirmed the plans in greater detail with our new designer and the company, rather than making assumptions that the plans were clearly understood by the others who were assigned to the project.
The work crew was fantastic. From the crew supervisor, to the Residential Production manager, Armando, who was great to work with, we were most impressed with what their team. They cleaned up everyday, were very polite and professional. Armando kept us updated on the progress and visited frequently to verify the quality of the work and check in with us. When the heavy equipment that was used left some tire treads and dead grass in our side yard, the Hermes team took the time to smooth it out and reseed the area. You'd never know there was ever any tire tracks or heavy equipment there.
We love our patio and have recommended Hermes to others who are considering similar projects. We've also shared before and after photos with the company to use if they'd like to show others what a great job they did for us.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.