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Anthony Plumbing, Heating & Cooling
Heating and Air Conditioning Service, Plumbing, Water Heater Service,
About us
We have provided hometown service to residents of the Kansas City Metro since 1951. We offer FREE ESTIMATES on a new air conditioner, furnace, boiler, heat pump, geothermal, zoning, water heater, tankless water heater, plumbing remodel projects, and battery back-up sump pump.
Business highlights
Emergency services offered
74 years of experience
Services we offer
Plumbing, sewer drain cleaning, water heaters, tankless water heaters, water softeners, sump pumps, air conditioning replacement and repair, furnace replacement and repair, boilers, heat pumps, toilets, garbage disposals, WiFi thermostats and smart home products, HVAC and plumbing safety inspections and tune-ups, indoor air quality solutions, whole home humidifiers, air scrubbers, air cleaners, air filters, UV lamps, mold killers, sewers, air ducts, outdoor hose faucets, zoning, garage heaters.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 38
Assorted photos uploaded by Anthony Plumbing, Heating & Cooling
Reviews
4.81,299 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 1299 reviews
Allen J.
Aug 2025
Heating and Air Conditioning Service
I had an amazing experience with Anthony PHCE. The service was outstanding! The technicians were very prompt, professional, and detailed. They ensured I was comfortable throughout the entire process. I highly recommend them!
Janelle H.
Sep 2024
Pipes/Hoses/Cables/Lines
Polite and thorough ensuring all issues were resolved.
Response from Anthony Plumbing, Heating & Cooling
"Thank you, [Member Name Removed], for the 5-Star review. We look forward to serving you again with excellence in the future."
Doug K.
Jun 2024
Plumbing
I would give them negative stars is possible. Their tech installed my shower pan incorrectly, even after I had them come back a 2nd time to correct it. I provided him with a video on how to do the install correctly, the tech informed that that method was wrong, he used a sub-par material. several months later, the shower pan failed and they refused to refund me for the pan because my tiling crew had to take it out to do their job. Customer service never called me to discuss, only emailed me lousy excuses, even after I sent them pictures of the improper work. Horrible company with inexperienced techs and lousy customer service. Will be taking them to court soon. Avoid at all costs.
Response from Anthony Plumbing, Heating & Cooling
"Hi [Member Name Removed], Thank you for working with our customer care team to come to a resolution on your case. We appreciate the opportunity to serve you and look forward to gaining your trust for many years to come. Thank you, [Member Name Removed]"
Shawna C.
Jan 2024
Plumbing
If I could leave zero stars I would!!! Absolutely horrible customer service and have rescheduled us three times now even though we pay extra per month to be ASAP members!!! They put a note on our appointment to not reschedule yet the lady from dispatch called to reschedule and then got VERY disrespectful when we told her that they've rescheduled us everyday for the past 3 days in a row when we have burst pipes!!! Also when they rescheduled us they never called to tell us or ask us. We pay an extra almost 20 bucks a month for a membership and it gets us absolutely disrespectful customer service, constantly rescheduled without being told, rude pushy sales people that consistently try to upsell us on products we don't even need or want, and callbacks were no one says anything and just hangs up on us!!! Not to mention their prices are more expensive than anyone else in our area!!! We will definitely be going somewhere else from now on and saving our money!!!
Response from Anthony Plumbing, Heating & Cooling
"Hi [Member Name Removed], we are sorry that we did not create a 5-star customer experience for you. With the current weather conditions, we were prioritizing the most critical jobs first. Our customer care team has tried to reach out to you to better understand your specific experience. Please give us a call back at (913) or (816) 268-4669 so we can find a resolution. Thank you, [Member Name Removed]."
Chris O.
Nov 2023
Heating and Air Conditioning Service
Dylan did a great job fixing our issues in a timely manner. Highly recommend.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to provide us with 5 Stars and recognition for Dylan! We look forward to serving you with excellence for years to come"
Angela B.
Oct 2023
Electrical
They came out the same day and immediately fixed the problem. I would highly recommend!
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to provide us with Five Stars! We look forward to serving you with excellence for years to come!"
Jayne M.
Oct 2023
Plumbing
Fast, efficient, and professional.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to provide us with Five Stars! We look forward to serving you with excellence for years to come!"
Melissa V.
Aug 2023
Heating and Air Conditioning Service
-Warning- One June 27, 2023, this company caused significant damage to our home by improperly replacing a condensation line. On the evening of July 1, 2023, they sent a tech to identify and stop the leak. He apologized profusely and stated that he had notified "people above his pay grade" to dispatch a team to dry the area and assess the damage. On the evening of July 3, 2023, Anthony PHCE (per Tim West), brought in a company (Power Dry) to dry the area (we discovered later that the drying process used was not the industry standard). Anthony PHCE hired another company (Phoenix Restoration) to obtain estimates to repair the damage and test for mold. Once Anthony PHCE received the mold report, Tim West held onto the results for 5 days before providing to us (he first reported the results to us, via telephone, stating that the counts were "off the charts"). He then emailed us the full report that showed toxic levels in the room that flooded and in an adjoining room (per Nick Fink with Phoenix, only 3 areas were tested per the direction of Tim West at Anthony PHCE). Tim West (Anthony) and Nick Fink (Phoenix) also told my husband and I, on several occasions, that we were safe staying in our home...contrary to what was stated in the air quality/ mold report. Tim West also shared with us that they received had received an estimate from Phoenix for $10,000+ to repair/remediate. It was at this point that all forward momentum by Anthony PHCE to repair/remediate stopped and they began shirking responsibility for the damages. To this date (7 weeks+), nothing has been done to repair the area or remediate. Their CEO/owner has yet to return our calls. We are currently living in a hotel with our dogs in hopes of lessening the current effects of exposure and hopeful that we won't have any long term effects. It has become overwhelmingly clear to us that this company has NO concern for the safety and well-being of their customers or their customer's pets or homes. Hey Anthony...you clearly took responsibility upfront, but then pulled back the reins when the company YOU hired gave you an estimate to your disliking...come on...do the right thing!! The "Owner's" response to some of my other reviews made a very random/general comment referencing my review as a "misrepresentation" without any further information/details. In addition, they directed me to talk to their insurance company? What??? I later added this addendum, and much like our requests to speak the owner via telephone, this too has gone unanswered: "Owner": You said my “review is a misrepresentation of what happened.“ If you do not immediately remove the words quoted above, I will let a judge determine who is misrepresenting what. Just so everyone knows who "Owner" is, are you: STEVE BURBRIDGE? An KC based employee of Anthony? TurnPoint Services in Kentucky? OMERS? BlackArch Partners? Who are you, "Owner?" *The tech (Matt) that came to fix the leak was extremely professional, knowledgeable, an excellent communicator, honest, and empathetic to the situation. Many of the techs we have worked with in the past do a great job. Our recent experience with Anthony PHCE's upper management has been deplorable. In my opinion, their actions and lack of action should be considered criminal (complaints have been filed with regulatory and prosecuting entities). I believe they knowingly endangered the health and safety of my family and pets, and compromised the integrity and value of our home.
Response from Anthony Plumbing, Heating & Cooling
"We can’t image how upsetting receiving the news of mold in your home must have been. One of our core values is the health and safety of our customers. However, this review is a misrepresentation of what happened. We encourage you to work directly with our insurance company by calling 630-202-8201."
Laura T.
Jun 2023
Electrical
It went very well.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to provide us with Five Stars! We look forward to serving you with excellence for years to come!"
John B.
Jun 2023
Electrical
Good job guys
Response from Anthony Plumbing, Heating & Cooling
"Thank you for taking the time to provide us with Four Stars! We look forward to serving you with excellence for years to come!"
Matt A.
Jun 2023
Electrical
It was great. Electrician took care of our issue.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the Five Stars! We look forward to serving you with excellence for years to come."
Alma H.
May 2023
Plumbing
Proposal estimate was 3 times higher than 3 other companies that are rated at A+ with BBB. Requested a call after receiving proposal to make sure everything was correct and never heard back from them....been 4 days now. Estimate 416575019Job 1765983. And please do not tell me you contacted me at my old number as I updated it 3 weeks prior. Stay away from this company as they over price everything. Just an example, they wanted to charge me $900 for an anti-freeze hot/cold hose bib, to which local hardware store charged me $152. Wow, what a price hike!!!!
Greg S.
Dec 2022
Electrical
They were professional, very good, I would use them again
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 Stars! We greatly appreciate you, your kind words, and the opportunity to provide you with excellent service. We look forward to serving for many years to come!"
Kathy F.
Aug 2022
Electrical, Bathtub Restoration
It went perfectly. I am beyond satisfied and would hire this company again in an instant. Tyrone is an excellent electrician.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 stars for Tyrone! We're elated you had a wonderful experience with the technician and we're so thankful for the opportunity to provide you with excellent service."
Susan H.
Aug 2022
Electrical
Complicated. Required several visits. Always punctual and professional. Dedicated to solving problems to satisfaction.
Response from Anthony Plumbing, Heating & Cooling
"Thank you so much for the 5 stars for Brandon! We a so very thankful you're part of our Anthony family and that you've allowed us the opportunity to serve you and your home with excellence."
Angela N.
Aug 2022
Heating and Air Conditioning Service, Water Heater Service
WE WILL NEVER USE ANTHONY'S AGAIN!!! We've been a loyal customer of Anthony's for years and will not longer use them again. We had them come out twice a year to inspect and assess our furnace and AC. However, this last time Angela, one of their techs, they told us that we needed to replace our furnace because it had several holes in the furnace. At that point, they sent out their 'SALES REP" to give us a quote. $13,000.00. to replace our furnace and that was after our 10% discount. After reviewing their video and NOT SEEING any holes in our furnace, we decided to have it inspected with 2 other HVAC companies who stated that it didn't have any holes and it didn't need to be replaced. Later we learned that ANTHONY'S techs are on COMMISSION and they try to "scare" their customers into replacing their units so that they can make more money. SCARE tactics don't work on me and I argued with their sales reps and techs over the facts that we wouldn't be using them again. I highly recommend that you DON'T use ANTHONY'S, unless you are desperate as they will attempt to SABATAGE your HVAC system.
Eric D.
Aug 2022
Heating and Air Conditioning Service
It went great! Thank you Sam Brown very informative and helpful will always use.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the five stars for Sam! We appreciate the opportunity to provide you with excellent service."
Taylor B.
Jul 2022
Drain Cleaning
Worked and was done quickly.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 stars for our technician! We're glad we could get you taken care of quickly. We look forward to serving you again in the future."
Richard J.
Jul 2022
Electrical
The evaluation went well. The Technician was knowledgeable and helpful.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 stars for our technician! We appreciate the opportunity to provide you with excellent service."
Barry S.
Jul 2022
Plumbing
Great! Technician quickly diagnosed the problem. Left area clean ?
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 stars for our technician! We greatly appreciate you, your sincere feedback, and your business."
Riley S.
Jul 2022
Electrical, Bathtub Restoration
Todd and Daryl came out for a quote, which ended up being untenable. They were very professional and I would definitely trust them to do a job in the future if the price were tenable.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the stars for Todd and Daryl! We appreciate you providing your sincere feedback and look forward to the opportunity to serve in the future."
Steve J.
Jul 2022
Electrical
Arrived promptly at 8:00 a.m. Did the job quickly and professionally.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 stars for Sydney! We greatly appreciate you and your business."
Wayne R.
Jul 2022
Electrical
Tyrone was thorough and extremely pleasant to work with. He provided the understanding and insight I needed.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the 5 stars for Tyrone! We greatly appreciate you, your kind words, and your business."
Dennie D.
Jun 2022
Plumbing, Pipes/Hoses/Cables/Lines + 1 more
Expertly and quickly repaired.
Response from Anthony Plumbing, Heating & Cooling
"Thank you for the stars for our technician! We appreciate the opportunity to serve with excellence."
Cindy D.
Jun 2022
Plumbing
We have the ASAP plan, so we get annual furnace, ac, electrical, and plumbing inspections with our plan. Today we had the plumbing inspection. The man who came out was named Caesar. He was very nice (our dog approved of him!) and professional. He showed us with pictures that he had taken some potential problem areas and told us that our hot water heater is over the typical life of a water heater. He told us what could be done and gave us some estimates of both repair work and a new hot water heater. He did not try to sell us anything-said that if we decided to do any of this work in the next 30 days, to call and schedule it and there would be no additional service call charge. We would also get a discount because of the ASAP plan. I do not think that Anthony’s is the cheapest service, but I can say that after having had all kinds of work (furnace, ac, electrical, and plumbing) done by them over the years, they are EXCELLENT and they really go the extra mile to make sure the customer is happy.
Response from Anthony Plumbing, Heating & Cooling
"Thank you so much for the 5 stars and glowing review for [Member Name Removed]! We greatly appreciate you taking the time to provide your sincere feedback. We're so thankful you're part of our Anthony family and have provided us the opportunity to serve with excellence."
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Anthony Plumbing, Heating & Cooling is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Anthony Plumbing, Heating & Cooling accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Anthony Plumbing, Heating & Cooling offers free project estimates.
Yes, Anthony Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Anthony Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Anthony Plumbing, Heating & Cooling offers emergency services.
Yes, Anthony Plumbing, Heating & Cooling offers warranties.
Anthony Plumbing, Heating & Cooling offers the following services: Plumbing, sewer drain cleaning, water heaters, tankless water heaters, water softeners, sump pumps, air conditioning replacement and repair, furnace replacement and repair, boilers, heat pumps, toilets, garbage disposals, WiFi thermostats and smart home products, HVAC and plumbing safety inspections and tune-ups, indoor air quality solutions, whole home humidifiers, air scrubbers, air cleaners, air filters, UV lamps, mold killers, sewers, air ducts, outdoor hose faucets, zoning, garage heaters.