KAREN HEATING & COOLING

Great. Jacob is always thorough, explains what he is doing and what he finds, and does so in plain language that I can understand.

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so responsive and so professional.  He's great!!

Jacob is very responsive and knowledgeable.

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The experience was great. They were very nice, they were very prompt, really helpful in trying to get what we needed, and what was best for our house, and I thought the price was very reasonable. They were very clean.

Karen HVAC is a great find. No $100 service charge just to come out, like all the big company's have. Very personable & knowledgeable. My central air kept blowing the breaker overnight. Called him at 715am, and he was here by 10am. Turned out the coils were crazy dirty, causing it to heat up and flip the breaker every few minutes. He cleaned the coils, not only on the unit in question, but the other one as well. Showed me how to do it myself in the future (he said yearly, very easy with just garden hose) and check everything out for a mere $76!!! I know from previous experience that big company's would have changed $275 (including the ridiculous $100 service charge). Basically a one man operation, with wife running the office, but that's the type of repair guys I like, small businesses where the owner is the one doing the work! Hard to find these days. So glad my neighbor told me about them.

My AC was not working and I was fairly sure I'd done something wrong in installing the thermostat.  Indeed that was the case, and the resolution was not entirely as easy I thought it might be.  They also did some basic checks on the unit and offered some recommendations for improving the use and capacity of the air conditioner.

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By far the lowest estimate we received, and the service was very good.  The installation was on time and clean, and most importantly, it was done quickly.
I would 100% use his services again.

He was referred by a family member.  His estimates were far better than that of 5 different larger competitors.  Primary because he didn't add lots of up sales or items that we didn't really need.  He walked through the house and explained the principals of heating and cooling and explained away a lot of the extra products the other guys were selling.  He was processional and very honest and was able to get started immediately.

Jacob is incredibly genuine and personable.  My family has been using him for 20+ years, as he remembers when I was just a little girl.  Over the past 5 years he has performed regular maintenance and repair at my home, always with a smile.  Each visit he cleans my registers throughout my Prairie Village ranch-style home, and quickly diagnoses issues with my heating/cooling system.  The best part is he educates me on what he is doing so that I can quickly diagnose future/potential issues.  
You are truly in good hands with Jacob.  I always feel like family and am positive you will too.  Don't let lack of a website deter you from doing business with this family owned and operated company. 

Same as abbove

I was very pleased with them. I rate them high overall, and I will use them in the future.

Excellent service.

They are prompt, polite, and fairly quick. They come out when they say they would. I feel like they try to work with us. They work pretty hard to do things like we want them to be done. We have used them over the years for different things. Our experience with them has been very smooth. I would recommend them.

This is a small shop HVAC company recommended by friends in which the owner Jacob Karen provides personal service. He had done service calls on our old A/C units for awhile and was able to keep them going at relatively low cost for years after other HVAC companies told us that replacement was necessary. Provided us with opportunity to economically replace all our units which were 18 years old prior to significant future cost increases in HVAC units b/o mandated new unit requirements. Likely saved a few thousand dollars in replacement cost. Replaced units in prompt efficient manner with minimum of inconvenience. Returned for minor adjustments promptly after a single call. Returned to check the A/C units in the spring prior to using w/o cost. Was amiable and professional.

They came and inspected our heating and air conditioning systems a few weeks ago to make sure that it was functioning well. They are really easy to work with and do a really good job. They do what needs to be done to make the units work right instead of doing what is easy. They are capable of thinking through a problem until they arrive at a solution. We had an older house before moving to this one and we tried to get estimates from other people. They just drove up to our house and then just drove away. We?ve been using Karen Heating & Cooling since then. They are really honest and wouldn?t sell us things that we don?t need.

I have had service several times from Karen Heating, including installation of a new furnace some years ago. Last week I called when my thermostat stopped working. I left a message with Mrs. Karen and her husband called back within the hour. He listened to the symptoms I described and suggested that my problem was a clogged air filter. He then told me how I could check myself to see if this was the problem. I ran the check he suggested and found he was right. I solved my problem for the cost of a new filter.

He serviced both our A/C units and made sure they are working well and efficiently. He replaced both thermostats and explained all about programming the units. He was very much not only helpful did a great job of educating us on new units. We are greatly satisfied with his work. Charges were most reasonable.

Jacob was very informative and thorough in his inspection and description of what we needed. He was able to complete the work on the day he said. He and his installer made sure that all equipment was running properly and to my satisfaction. They were very conscientious about my home.

I LIKED THEIR PRICE AND THEIR COMMITMENT TO DO THE JOB RIGHT. THEY WERE VERY KNOWLEDGEABLE AND TOOK CARE OF EVERYTHING.

CAME IMMEDIATELY AND DID A PROFESSIONAL JOB.