Branches & Twigs LLC

MIXED UP OUR REQUESTS WITH OTHERS PROSPECTIVE CUSTOMERS DURING QUOTE PROCESS. THAT SHOULD HAVE BEEN A CLUE- FOR SECOND MEETING TO GO OVER FLOWERS AND QUOTE, FLOWERS LISTED AND PLACEMENT WERE FROM SOMEONE ELSES EVENT.; DID NOT PROVIDE FLOWERS OR SPECIFIED COLORS DISCUSSED OR LISTED IN FINAL CONTRACT ; NOT DID NOT CALL TO ADVISE THAT WHAT WAS CONTRACTED WOULD NOT BE AVAILABLE; DID NOT MAKE ARRANGEMENTS AS DISICUSSED, EVEN THOUGH EXACT PICTURE WAS GIVEN AND WE WERE TOLD THERE WOULD NOT BE PROBLEM REPLICATING; BRIDAL BOUQUETS HAD TO BE REWORKED DAY OF WEDDING - WRONG COLORS. VERY STRESSFUL; GIVEN THE CONFUSION ON OTHER ISSUES AS WE WNET THRU THIS PROCESS WITH BRANCHES AND TWIGS, I CAN ASSUME OUR FLOWERS WERE SIMPLY NOT ORDERED IN TIMELY FASHION FROM THE WHOLESALER; A COUPLE ARRANGEMENTS WERE ABSOLUTLEY BEAUTIFUL, BUT THAT WAS TWO OUT OF A FEW DOZEN ARRANGEMENTS. A TALENTED DESIGNER, BUT LACK OF ORGANIZATION ...JUST NOT WHAT YOU WANT TO EXPEREINCE ON SUCH AN IMPORTANT DAY. FINALLY, PRICE WAS ABSOLUTELY NOT A LIMITATION GETTING WHAT WAS REQUESTED.

They were really good. They really listened to what we wanted. It was really spectacular.